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Safer Gambling: UK Govt Shows its Cards on the Trajectory of Gambling Reform for Digital Age
The Secretary of State for Culture, Media and Sport (DCMS) has recently presented a white paper to Parliament, outlining the ill-equipped and outdated standards for protecting vulnerable players, and how they have failed to adapt to the digitalised age of gambling. There seems to be a disconnect between the technological advancements of gambling itself, and the technological advancements intended to protect its players.
According to the paper, there are an estimated 3,000,000 people in Great Britain who struggle with “problem gambling” – defined as “a degree which compromises, disrupts or damages family, personal or recreational pursuits”. The impact of problematic gambling can destroy lives and, given the impact of the current economic crisis on the lives of so many, it is imperative that the industry is supported to take on board the new approaches to gambling protocol as put forward by the white paper.
Despite the technological advancements within the industry making gambling accessible online, there is still a demand for land-based gambling enterprises such as casinos, betting shops and racecourses as they offer an authentic experience and atmosphere. Such a vivacious atmosphere cannot be emulated online which is indicative that land-based gambling sites will always be popular among players, whether regular or first-timers.
The white paper acknowledges that these are subject to outdated regulations, and looks to bring these in line with the proposed changes to the online gambling reformations. These intend to enable better monitoring of land-based gambling, in the same way that controls can be placed online to help protect players wherever they play.
From betting shops to pubs with arcade machines, discover more about what the recent white paper recommends for implementing Player Protection protocols in the business and providing responsible restrictions for customers.
Player Protection
Gambling operators are responsible for identifying customers who are susceptible to harmful play and must act accordingly. However, the operators have not had to date the adequate tools or assistance in performing checks on every person that enters their premises. Technology can be utilised to aid operators in this challenging but necessary task in protecting their players.
Biometric technology can help the operator in three core tasks
1) Age Estimation to prevent underage gambling
2) Player Tracking to limit daily spend or excessive losses
3) Identifying Self-Excluded Players
Underage Gambling
In the UK, most forms of gambling are illegal for those under 18s, and the government has the intention of strengthening this further by enacting legislation to ensure consistency. Gambling organisations are obliged to have stringent procedures in place to prevent underage gambling.
Recent figures released by Serve Legal reveal a vast rise in the number of bookies preventing young people from entering their shops. Instances of betting shops carrying out spot checks on underage players have increased from 67% to 91% over the last ten years. This is a promising statistic, and concrete evidence that the new infrastructure put in place to protect players is working.
“However, there are still too many instances of insufficient age verification in some venues, particularly those such as pubs, which can offer adult-only gaming machines but are not adult-only venues like many gambling premises.” – UK Department for Culture, Media and Sport, 2023.
To further help reduce access to premises, ICU Pro can detect if an underage person is entering the premises and send an alert to the operator. A MyCheckr can be placed at the counter to aid the till operator in estimating the age of the customer and also reduce risk of abuse in asking for ID. Analytic and appropriate advertisements is also an attractive feature of the MyCheckr and can be used both as a return on investment and a valuable tool to extract the demographics of the customer base.
Biometric technology can be also used to automate age checks at a machine. ICU Lite, for example, is a compact age estimation device that can be seamlessly integrated into existing software and machines to help businesses comply with adherence to age restrictions. Through more stringent and consistent checks it can help prevent play from vulnerable persons who are underage from accessing the machine.
This new technology gives the operator 3 touchpoints where underage gambling can be prevented, 1) at entry to the premises 2) at the counter 3) at the gaming machine itself.
Player Tracking
Under the Gambling Act 2005, the Gambling Commission was established to regulate the industry and ensure responsible gambling among both individuals and businesses involved in gambling in Great Britain. In their review, the Department of Culture and Sport worked with the Gambling Commission to develop a two-form financial check preventative procedure.
The first will be background checks for moderate levels of spend, to check for indicators of financial vulnerability such as County Court Judgements, and should occur at £125 net loss within a month or £500 within a year. The next check is for higher levels of spending, suggestive of a harmful gambling binge or irrecoverable financial losses as a result of gambling, proposed at a threshold of £1000 net loss within 24 hours or £2000 within 90 days.
Biometric technology can again help operators in this vital task. An ICU Lite can be placed in every machine. Once a player accesses the machine, their age is initially checked. If the person is overage, then their face can be converted into a FaceID. This FaceID can be anonymously linked to the session and shared with all connected machines. Information such as daily spend and losses can then be linked to this FaceID and any necessary interventions can be easily alerted to the operator.
Additionally, the FaceID of a person can be used to set tailored restrictions and can be uploaded to the operators’ database with the agreed restrictions. For each session, the FaceID can ensure that the player will adhere to playing with the restrictions they have set. The FaceID can be automatically deleted after 24 hours and as such no data is stored permanently on the device.
Self-Exclusion
The Betting and Gaming Council enforces that anyone concerned about their gambling habits can exclude themselves from on-premises gambling facilities. Self-exclusion has the potential to help those suffering from gambling addictions to have more control over their lives and build a healthier relationship with gambling.
If a player has self-excluded, the device with facial recognition technology will store that player’s information as FaceID. If the player attempts to play again, the device will detect a match on the system for an attempt of play by a person who is self-excluding and alert the operator. This intervention can occur at multiple touchpoints, such as access to the premises, at the counter or at the machine itself.
Bolstering the Gambling Commission
The white paper also discusses the powers and resources given to the Gambling Commission. The paper acknowledges the difficult feat that the Commission is faced with; in an ever-evolving industry that has long been subject to outdated regulations, there is a lot of work to be done.
The Department for Culture, Media and Sport envisions a future where the Commission has greater powers as regulators of the industry and supports the Commission in gaining cooperation from operators to share data to help identify non-compliance to licence conditions.
This is made even more prevalent as the Commission has recently issued its largest fine in history. A British online gambling company was recently fined £19.2m for widespread social responsibility and anti-money laundering failures, a record-breaking figure in the UK. The organisation had previously been fined £6.2m in 2018 for the same reasons, illustrating a repeatedly negligent pattern.
Protecting vulnerable players is a vital but complex task. Operators need the right support and tools to maintain and advance player protection as technology develops. Biometric technology will play a key role in implementing these key reforms designed to improve player protection.
The future for gambling certainly looks like one of change for the better. The restrictions are there not to impede the recreational joy of gambling, but to protect those most vulnerable to addiction. As stated by MP Lucy Frazer, who penned the ministerial foreword of the white paper, “prevention of harm will always be better than a cure, so we are determined to strengthen consumer protection and prevent exploitative practices”.
7777 gaming, a leading provider of digital gaming solutions, has announced a significant strategic partnership with Scientific Games a global leader in retail and digital lottery games, technology, analytics and services, to deliver digital lottery games through the SG Content Hub Partner Program.
The SG Content Hub Partner Program is a unique platform and game content partnership program featuring an expanding, highly curated selection of iLottery games from best-in-class, game studios worldwide in a variety of play styles appealing to all player types in multiple languages, as well as access to select licensed properties from the largest licensed brands portfolio in the lottery industry. Scientific Games currently serves 150 lotteries in 50 countries.
Elena Shaterova, Chief Commercial Officer at 7777 gaming, expressed enthusiasm about the partnership: “Partnering with Scientific Games represents a significant milestone for 7777 gaming, solidifying our position as a global leader in digital lottery solutions. Through this collaboration, we are poised to deliver unparalleled gaming experiences to players worldwide, driving innovation and growth in the lottery industry.”
Steve Hickson, VP of Digital Games at Scientific Games commented: “We are delighted to welcome yet another top-class lottery game studio to the SG Content Hub Partner Program. The addition of 7777 gaming and their fantastic games aligns perfectly with our goal to make a variety of digital lottery content available to existing and new Scientific Games customers. Our SG Content Hub Partner Program is developing at pace as we continue to provide our customers with frictionless access to the very best content in the industry.”
The SG Content Hub Partner Program offers a one-stop solution for accessing multiple iLottery game studios, seamlessly integrating with a lottery’s existing gaming systems and iLottery technology. It streamlines operations, simplifies tech integrations, and enhances data analytics to drive game development and iLottery portfolio management.
7777 gaming is renowned for its ability to deliver high-quality iLottery games tailored to the unique requirements of different lotteries. The company ensures that its game content meets stringent government regulations and operators’ expectations for customization. With custom-made lottery concepts, 7777 gaming guarantees enhanced player satisfaction and fosters a deeper sense of connection and loyalty to the brand.
The post 7777 gaming signs a strategic iLottery content deal with Scientific Games appeared first on European Gaming Industry News.
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Atlas-IAC’s CEO Maxim Slobodyanyuk Talks Winning Strategies & Vision for Future Growth in the iGaming Sector
Atlas-IAC, a Next-Generation iGaming platform, has been recognized as the Best Sports Betting Provider Of The Year and Rising Star In Sports Betting Technology at the Prague Gaming & Tech Awards 2024. The GamingTECH Awards annually determine industry excellence in Central and Eastern Europe. Maxim Slobodyanyuk, CEO of Atlas-IAC, tells about insights into Atlas-IAC’s innovative solutions that are reshaping the iGaming landscape and the core principles of partnership driving mutual evolution for both Atlas-IAC and its esteemed operators.
Congratulations on winning “Best Sports Betting Provider Of The Year” and “Rising Star In Sports Betting Technology” at the GamingTECH CEE Awards 2024! How does Atlas-IAC feel about receiving such prestigious recognition?
We take pride in being acknowledged as the best sports betting provider and the rising star in sports betting technology across Central and Eastern Europe. At the heart of our success lies a team of exceptional visionaries, developers, and business analytics striving to elevate the industry to new heights of technological innovation and responsible gaming practices.
I’d like to thank our great partners for choosing Atlas-IAC as their technology provider, and for subscribing to our core business principle — to evolve and grow together. Our win is our partners’ win as well.
To be the best sports betting provider entails a weighty responsibility, one we approach with unwavering dedication. These awards serve as a validation of our unwavering commitment to excellence and as a catalyst for renewed determination to shape the future of sports betting technology. We are grateful for recognition and remain resolutely committed to charting new horizons of success alongside our valued partners.
Could you provide insights into the strategies that drove Atlas-IAC’s success in the iGaming industry?
At Atlas-IAC, our success strategy revolves around building strong partnerships and establishing a notable presence in the competitive global entertainment technology market. We prioritize automation, which gives us an edge in emerging markets and allows us to onboard partners quickly and streamline operations.
Continuously improving our platform to offer a seamless Sportsbook API experience is a priority. Our aim is to deliver fast performance, smooth betting experiences, real-time risk management, advanced anti-fraud measures, and scalable solutions for partners worldwide.
Staying up-to-date, enhancing our product, analyzing market and partner needs, and proactively responding to them are essential. Being the top technological partner is a strategy that consistently works for us.
How does Atlas-IAC’s in-house developed Sportsbook differentiate itself from competitors?
Atlas-IAC’s in-house developed Sportsbook sets us apart because we have full control over its features and can make rapid improvements. Features like Personal Odds Boost and Clever Margin allow for customized experiences tailored to our partners’ needs. We focus on personalization, ensuring the product aligns perfectly with each operator’s requirements. With a skilled team dedicated to our partners’ needs, we can promptly address requests and deliver effective solutions.
Atlas-IAC offers one of the most automated Sportsbook available in the market. How does automation enhance the experience for both operators and users?
Our fully automated Sportsbook API is efficient and user-friendly, enhancing engagement and retention. It’s equipped to handle high demand periods effectively and offers tools for precise betting management and reliable results. We can swiftly develop and integrate custom modules for partners, giving us a competitive edge. We prioritize meeting partners’ needs while delivering enjoyable experiences for players, fostering mutual benefit for all involved.
What specific features or tools have been well-received by operators in the iGaming industry?
In the realm of iGaming, Atlas-IAC has garnered recognition for its remarkable adaptability and keen responsiveness to the requirements of our partners. Understanding the distinctive needs of each operator, we have crafted a tailored approach to ensure effective solutions.
One specific example of our successful tools is our Cashback feature, which serves as a versatile tool for promoting sporting events and enhancing player entertainment. This feature offers customizable settings based on specific sports, events, odds criteria, and frequency. With such flexibility, operators can effectively incentivize participation and elevate excitement levels among players.
In essence, the suite of features and tools offered by Atlas-IAC not only addresses the diverse needs of operators but also fuels engagement and growth within the iGaming industry.
What are Atlas-IAC’s goals for continued innovation and growth in the iGaming sector?
Looking ahead, our primary aim is to continually push the boundaries of innovation while delivering outstanding value to our partners. We remain steadfast in our commitment to leading the charge in the iGaming sector, fostering sustainable growth, and championing responsible gaming practices. Our strategy revolves around staying agile, adapting to emerging trends, and catering to the unique needs of operators worldwide.
The evolving sports betting landscape of 2024 underscores the critical importance of adaptability and innovation. Operators must navigate this dynamic environment marked by technological advancements and regulatory shifts, and Atlas-IAC stands ready to assist them in this endeavor.
In terms of market focus, we are meticulously evaluating opportunities in LATAM, Eastern Europe, South-East Asia, and Africa. These regions offer significant growth potential, and our tailored strategy is geared towards effectively meeting the unique demands of these diverse markets.
The post Atlas-IAC’s CEO Maxim Slobodyanyuk Talks Winning Strategies & Vision for Future Growth in the iGaming Sector appeared first on European Gaming Industry News.
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The evolving landscape of affiliate marketing within the iGaming ecosystem presents both opportunities and challenges due to regulatory shifts. Adapting to these changes is crucial to navigate the dynamic environment effectively. Slotegrator experts exploring strategies to avoid pitfalls globally and adopting adaptable approaches can optimize affiliate marketing amidst evolving regulations.
The iGaming industry has had to focus on a number of changes in the area of affiliate marketing – as a result of regulatory and advertising changes.
Beyond that, it’s important to keep in mind another important key initiatives that include key components of a successful affiliate program:
- The quality of the content the affiliate creates.
- Regulations the affiliate or affiliate program might be subject to.
- This is especially important if the affiliate expects a commission for every sign-up. If the affiliate is getting paid for every player they send your way, the players need to stay for a while for it to be worth it.
- An ongoing analysis of the size and quality of traffic the affiliate is delivering you.
To know more about these points you can read an instruction from the Slotegrator Academy by link.
The changes have not only affected the regulatory environment of the iGaming industry, but also affiliate marketing as a result of the general changes. What is important to look out for?
Slotegrator shares some regional specifics of affiliate marketing:
- Asia is a diverse and dynamic region for affiliate marketing in the iGaming industry. Affiliates operating in Asia have to navigate complex regulatory conditions and varying cultural attitudes. Marketing managers have to employ strategies that prioritize mobile channelization, collaboration with opinion leaders, and compliance with local laws — all of which are essential to success.
- Affiliate marketing in Africa is still in its early stages but is already showing significant potential. With the increasing availability of the internet and the spread of smartphones, the continent is opening up opportunities for affiliates to reach a fast-growing market. However, factors such as regulatory uncertainty, payment processing difficulties, and the cultural diversity of the region need to be taken into account.
- In Latin America working with local affiliates who have a deep understanding of the regional market helps to better customize marketing campaigns and achieve higher conversion rates. Given the strict regulation of gambling in some Latin American countries, it is important to comply with local laws and advertising restrictions to avoid negative consequences.
- Affiliate marketing in Europe is a dynamic and competitive landscape where effective strategies and a professional approach can ensure significant business success and growth in the iGaming sector. One of the important parts of affiliate marketing in Europe is the use of a variety of channels to build audiences. It helps to diversify and increase the flow of traffic to the partner’s site, which helps to increase conversion rates. Careful research of each country’s rules and restrictions is needed regarding the advertising and promotion of gambling.
Alyce Fabel from CasinoRIX, Slotegrator’s media partner, summarizes key aspects for affiliate companies to concentrate on.“As each year passes, affiliates must strive to improve and keep pace with the market. Competition is growing, regulations are evolving, and that brings changes to many regions. We can highlight five key points for affiliate companies to focus on:
- Continuously search for and acquire new traffic channels. It’s crucial not to focus only on one channel; diversification is necessary. This has been particularly evident in the past year, with significant changes and updates in SEO and mobile traffic (iOS/Android applications).
- Ensure content quality. As AI tools continue to advance, it’s essential not only to learn to apply them in work but also to differentiate content written by humans from AI-generated content (especially crucial for SEO projects).
- Configure deep analytics. Constantly work on improving traffic quality and understand where to make enhancements. The standards for traffic quality are rising.
- Provide added value. It’s time to start developing the product aspect as well, thinking not only as an affiliate but also about providing customers with additional value. This will also help in achieving higher-quality marketing.”
Cultivate relationships with partners. Build strong and lasting relationships, stay informed about all industry changes and news, and keep up with technologies and innovations. This is crucial for achieving high results.
And some words about the affiliate marketing trends as a compass to guide development efforts in this area in the right direction. Khoren Ispiryan, sales manager at Slotegrator, and the speaker of the latest Prague Gaming & TECH Summit ‘24, shares some insights:
- “The best thing is to include real people in the affiliate marketing. To create an environment where bloggers, streamers and influencers will make a bigger impact on the end user behavior.
- In 2024, gambling companies will continue to partner with influencers and other internet celebrities. These partnerships will be increasingly effective methods of attracting new audiences, promoting products, and increasing brand awareness.
- Loyalty programs and other ways of enhancing the user experience will also be essential for the promotion of gambling websites.
- The development of partner relationship management software will be a major priority. It will help improve usability for affiliate partners and enable better communication between companies and affiliates. For instance, Partnergrator from Slotegrator offers a solution for online gambling platform operators who face difficulties in tracking their affiliate program data. This innovative solution provides the ability to manage and analyze affiliate programs in real-time, using analytics to simplify the decision-making process.”
The post How to avoid failing at affiliate marketing in 2024? appeared first on European Gaming Industry News.
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