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Canada

Exclusive Q&A w/ Julian Borg-Barthet, Chief Commercial Officer at Lady Luck Games

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You recently made your LatAm debut in Mexico with operator LoGrand Entertainment. What makes Mexico the ideal market for your suite of slot games?

Mexico is a thriving online casino market where regulations are stringent when it comes to player protection while still ensuring it is commercially viable for operators and game studios. There is a strong appetite for engaging and entertaining online casino and slot content among a wide range of player audiences, and, as a studio with bold and ambitious plans for the wider LatAm market, we wanted to be among the first to deploy games in Mexico. Our partnership with LoGrand Entertainment is a testament to the quality of our slots with the operator sharing our belief and confidence that they will hit the mark with players. We are also soon live with Cbet – another tier-one LatAm operator – and the feedback we have received from both operators and their players has been incredible. Titles such as Weight of the Gun, Mr. Alchemister, and Ruler of Egypt have quickly risen to the top of the charts – so too have those that use our innovative pipe mechanic. These are unique, one-reel slots that have really taken the market by storm.

We see Mexico very much as the foundation for building our presence across Latin America and we will continue to enter additional markets as regulations allow. Across the continent, online gambling is growing at a rapid rate – in 2021 alone, revenues increased by $7.2bn with no signs of this slowing down as more countries embrace regulation and licensing, allowing operators and studios such as Lady Luck Games to address more of the 400 million people that live in Latin America.

What are players in Mexico and more broadly across LatAm looking for in an online slot? Does this differ from other global markets? If so, how?

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The Mexican market is broken down as follows – 60% is sports betting and 40% is online casino games such as slots, blackjack, poker, and lottery. Lady Luck Games is focused entirely on the casino vertical and is on a mission to bring top-quality content to players in markets across Latin America. This is already a highly competitive market and the quality of the experience offered by operators will ultimately determine the level of success they achieve. Player expectations are high, and they absolutely must be met and where possible, exceeded. An online casino lives or dies based on the games offered to players, and we want our operator partners to be able to provide a lobby of slots that players keep coming back to. To date, we have launched slots from our international portfolio that we believe offer what players are looking for, but we are now gathering data and feedback which will be used to develop games specifically for the market, allowing operators to truly localise their slot portfolios. In Mexico, this means exploring games around themes such as Inca, Dia de Los Muertos, and Piñatas.

Can you tell us more about your plans for Latin America? What makes it such an attractive market for Lady Luck?

We are keeping a very close eye on how regulations progress in various countries across the region and are always considering the best opportunities for Lady Luck Games to explore. Colombia is certainly on the agenda as well as countries that have regulated or are regulating online gambling. Markets that have gone down this path such as Buenos Aires (Argentina) are seeing significant yet stable growth and this really should make other jurisdictions sit up and take note. All eyes are currently on Brazil – the sleeping giant of Latin America – as legislation getting over the line here would be a game changer. Retail gambling is prohibited but online gambling is grey and some brands are actively targeting the market and building sizable player bases that they will be able to really maximise as and when enabling law is passed. As for Lady Luck, we plan to be in all regulated online casino markets that are commercially viable.

Where is the opportunity greater – North or South America? Why?

This is a really interesting question. If you just look at the size of the addressable market and the predicted GGR from each, North America has the edge. But when you factor in things like licensing, the need to secure market access partnerships and the incredibly high cost of marketing and brand-building, then the scales could tip in the other direction. Either way, it’s safe to say that both markets provide tremendous opportunities for operators and game developers to explore and that’s exactly what we are doing in both North and South America.

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How is your licence application in Ontario progressing? What impact will your games have on the market?

We took the decision to postpone our application for an Ontario licence due to our acquisition of ReelRNG and the launch of our new remote game server, StormRGS. Now that this is live, we plan to pick up our Ontario licence application once again this year. We have already received strong feedback from Ontario operators when we presented at CGA last year, so we are determined to make our full suite of games available to all operators targeting the market as soon as possible and to see how players respond to our striking animations, powerful sound, big bonuses, and action-packed gameplay.

Do you have any plans to make a move in the US? Which states in particular are on your radar?

We are keen to make a move in key US online casino states such as New Jersey, Pennsylvania, and Michigan, and these markets are firmly on our roadmap. That said, I doubt we will secure licences and go live in these states this year as we are prioritising Latin America for now while also focusing on the launch of our new state-of-the-art platform for European operators.

What can European developers bring to the table in these markets?

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Online casino is incredibly advanced in most European markets. The studios that have focused on Europe are at the cutting edge of online slot development and are the ones bringing innovations and new concepts to players for the first time. It’s still early days for US studios and many are still concentrating on an omnichannel approach by getting back Casino titles online, while European developers are pushing boundaries and creating the next generation of mobile-first casino content. It won’t be long before players in North and South America seek out games that develop these , never seen before experiences, and that will see them fire up the reels on titles created by European studios such as Lady Luck.

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AGCO Requires Ontario Gaming Operators to Stop Offering WBA Bets Due to Integrity Concerns

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The Alcohol and Gaming Commission of Ontario (AGCO) has mandated all Ontario-registered sportsbook operators to halt offering and accepting wagers on World Boxing Association (WBA) events immediately. This measure is being taken to protect the Ontario betting public following concerns that WBA-sanctioned boxing matches are not adequately being safeguarded against match-fixing and insider betting.

Since December 2023, the AGCO has been conducting a comprehensive review of suspicious wagering activity on a WBA-sanctioned title fight between Yoenis Tellez and Livan Navarro that was held in Orlando, Florida. Suspicious betting patterns on the bout lasting over 5.5 rounds were reported to the AGCO by two registered independent integrity monitors and detected in Ontario by a registered igaming operator. Media reports also alleged that Tellez’s Manager placed $110,000 on the match lasting longer than 5.5 rounds at a Florida casino. The bout ended with Tellez knocking out Navarro in the 10th round.

Following an intensive review that included outreach to the WBA, Ontario-registered gaming operators, independent integrity monitors, and regulators in other jurisdictions, the AGCO has concluded that bets related to WBA events do not currently meet the Registrar’s Standards for Internet Gaming.

The AGCO requires all Ontario-registered gaming operators to ensure the sport betting products they offer are on events that are effectively supervised by a sport governing body. At a minimum, the sport governing body must have and enforce codes of conduct that prohibit betting by insiders.

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Registered gaming operators were unable to demonstrate to the AGCO that the WBA prohibits betting from insiders, which could include an athlete’s coaches, managers, handlers, athletic trainers, medical professionals, or others with access to non-public information. Further, registered gaming operators were unable to demonstrate that the WBA took any action to investigate or enforce the allegations of potential match-fixing and insider wagering.

The AGCO has indicated to registered operators that in order for WBA betting products to be reinstated in Ontario, operators must demonstrate that the WBA effectively supervises its events, thus bringing them into compliance with the Registrar’s Standards. In December 2022, the AGCO required gaming operators to stop offering bets on UFC events for similar issues related to insider betting safeguards. Within a month, UFC amended its policies and implemented new protocols that allowed the AGCO to reinstate betting on UFC events in the province.

“Ontarians who wish to bet on sporting events need to be confident that those events are fairly run, and that clear integrity safeguards are in place and enforced by an effective sport governing body. Knowing the popularity of boxing in Ontario, we look forward to reinstating betting on WBA events once appropriate safeguards against possible match-fixing and insider betting have been confirmed,” Dr. Karin Schnarr, Registrar and CEO of AGCO, said.

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Andrew Cochrane Chief Business Officer of GiG

GiG increases Ontario market presence, powering the launch of Casino Time

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Gaming Innovation Group Inc. (GiG), has announced the launch of Casino Time, powered by its award winning iGaming platform and pioneering real-time rules engine LogicX, with revolutionary sportsbook, SportX soon to follow, to further extend its footprint in the regulated Canadian province of Ontario.

The launch of Casino Time carries extra significance, marking only the second time that on-demand, regulated online Bingo has been made available in Ontario. The new Bingo product vertical, launched alongside a strong Casino offering, will be boosted by GiG’s new sportsbook, SportX, as part of a planned release later this year.

GiG has focused its solutions on driving exponential growth in revenue for operators with its highly scalable iGaming platform, offering localised third party content and leading suppliers for the Ontarian market. GiGs peerless gamification layer creates an optimised and immersive casino experience tailored to regional preferences, swelling client retention and player engagement.

Canadian owned and operated, Casino Time is a joint venture amongst leading retail operators in Ontario’s Charitable Gaming sector, delivering Bingo, Slots and Live Dealer Casino Games. Promising a personalised service and community experience, Casino Time is continuing its long-standing partnership with local charities, introducing its joint fundraising model into the iGaming space for the first time.

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Now coming towards the end of its second year of licensed operations, Ontario has emerged as one of the largest iGaming markets in North America, second only to New Jersey according to data supplied by Vixio. The first and as yet only Canadian province to launch a regulated market, Ontario boasts more than 1.6 million active player accounts spread over 40 plus operators, generating €1.3 billion in Gross Gaming Revenue (GGR) in its first year of trading, with this data supplied by iGaming Ontario.

Andrew Cochrane, Chief Business Officer of GiG, said: GiG continues to set the pace with a strong cadence of brand launches in 2024, and I’m pleased that when operators are seeking platform solutions in regulated markets, GiG is leading the pack. Our partnership with Casino Time, will help deliver something new and exciting to the Ontarian market, and further helps to demonstrate the flexibility of our solutions, adapting to match the regional aspirations of our partners to deliver growth.

D’Arcy Stuart, CEO of Casino Time, said: “We are thrilled to partner with GiG as the core technology provider of our iGaming platform. Their powerful suite of player engagement tools, as well as diverse content and regulatory integrations, underpin our ability to serve and delight our player community. Our hybrid online and offline customer network, as well as unique bingo offerings, will drive exciting opportunities as the platform and the marketplace continues to grow.”

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Glitnor Group expands IBIA’s betting integrity presence in Ontario

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Glitnor Group, operating under the LCKY Group in Ontario, has joined the International Betting Integrity Association (IBIA). Glitnor Group’s luckycasino.ca brand sportsbook will feed into IBIA’s world leading betting integrity monitoring platform. The operator joins over 50 companies and 125 leading sports betting brands in IBIA and further cements the association’s position as the leading sports betting integrity monitoring body in Ontario and globally.

David Schwieler LCKY Group CEO, said: “At Glitnor Group, we’re dead serious about keeping our betting games fair and square. That’s why teaming up with IBIA is a big deal for us. We know how crucial it is to protect the spirit of sports, and we’re ready to roll up our sleeves and work closely with the IBIA to make sure sports betting stays exciting, speedy, and above all, fair.”

Khalid Ali, CEO of IBIA, said: “I am delighted to welcome Glitnor Group as IBIA’s latest member in Ontario. Glitnor and IBIA share a common goal to maintain the integrity of the sports betting marketplace and to protecting consumers and sports from match-fixing. Ensuring product integrity is paramount to our approach and we look forward to integrating Glitnor within our leading global sports betting integrity monitoring system.”

IBIA is a not-for-profit body that has no competing conflicts with the delivery of commercial services to other sectors and is run by operators for operators to protect regulated sports betting markets from match-fixing. IBIA’s global monitoring network is a highly effective anti-corruption tool, detecting and reporting suspicious activity in regulated betting markets.

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Through the IBIA global monitoring network it is possible to track transactional activities linked to individual customer accounts. IBIA members have over $300bn per annum in betting turnover (handle), accounting for approximately 50% of the global commercial regulated land-based and online sports betting sector, and in excess of 50% for online alone.

IBIA recently released a report on the Availability of Sports Betting Products which highlighted Ontario as a leading regulated gambling jurisdiction, with an expected onshore channelisation for sports betting of 92% in 2024 forecast to rise to 97% in 2028. IBIA currently represents over 60% of the private sports betting operators licensed in the province. All online sports betting operators licensed in Ontario are required to be part of a betting integrity monitoring body.

IBIA’s 2023 annual integrity report detailed 184 alerts reported in the year, which represents a decrease of 101 (or 35%) on the revised 2022 figure of 285 alerts. IBIA alerts contributed to the investigations and subsequent successful sanctioning of 21 clubs, players and officials in 2023, an increase on the 15 sanctioned in 2022.

The post Glitnor Group expands IBIA’s betting integrity presence in Ontario appeared first on European Gaming Industry News.

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