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“We’re moving and scaling our market presence worldwide”: Exclusive interview with Evoplay CCO

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As the famous tech-first studio prepares to take the Baltic region by storm following its debut in Estonia, and soon Lithuania, we caught up with Evoplay’s CCO, Vladimir Malakchi to talk about the supplier’s expert insight into the CEE market and player profiles.

Congratulations on Evoplay’s latest market debut! How long have you had your eye on the Baltics?

Thank you, it’s a real milestone for us and we’re very pleased to be expanding and building a first-class network. The Baltics is an important market and we’ve been planning entry for some time.

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The growth there has been astounding – in Latvia, for example, Euro 11.5 million was generated by the online casino sector just a few years ago. And in Estonia, a recent survey showed that 80% of adults said they had, at least once, placed bets on games of chance, which shows what a tech-savvy audience we’re dealing with.

Our games have proven to resonate really well with CEE players, and we first entered Romania with WinBet, as well as expanding into Croatia, Bosnia, and Serbia. Alongside that, we have already certified our games with local certificates and we’re about to enter Lithuania with one of its most credible casino operators to continue building our Baltic presence

Tell us about your latest deals – what do they encompass and what are you set to deliver?

We’re moving and scaling our market presence worldwide. The CEE region, Estonia and Lithuania are three markets we’ve been looking at this year, and I’m sure we’ll have plenty more exciting news to announce soon enough.

In 2021, we entered Estonia with Slots.io, and with our Lithuanian regulatory approval added to the mix, one can certainly say that our approach is globally local.

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When it comes to our offering, we’ve hand-picked our very best to please not only the regulator but also our new players, including Ice Mania, Fluffy Rangers and Forest Dreams. Having really made a name for ourselves as one of the most tech-first suppliers around, we’re very confident that we’ll be able to bring a truly exciting gaming experience to the table that will showcase just how much we stand out as a unique supplier.

What’s your overall view of the three markets available? How do they compare to other CEE markets where Evoplay is live?

The preferences are similar to the typical CEE player, and accordingly relate to the European player profile. We find that CEE countries have similar tastes with regards to games, but with slightly differing needs from country to country.

What we need to remember here is that mobile is the key channel. This means each of our games need to be designed for a highly discerning audience that knows exactly what they should expect when it comes to next-gen gaming. This means flawless graphics, pitch-perfect sounds and an immersive atmosphere that can compete on a par with other types of mobile-based games that they’re accustomed to outside of gambling.

When it comes to the tech – what’s the primary channel of choice for Estonia and Lithuania, and how do you aim to tailor your offering?

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As already mentioned, mobile is king – and this is where we really excel. Of course, we go far deeper than that when it comes to evaluating what we have to offer and tailoring our games accordingly. Now it’s too early to say, as we’re still testing and analysing the feedback from players from these markets and adjusting our offering based on the incoming data and each game’s performance.

This, is of course, means that we plan to bring plenty more of our games to the table as we continue to hone our offering, and we will share more specific data and feedback after six months in these markets, but the initial findings are interesting and positive. As everywhere, players choose quality, interesting games that they find familiar to the ones that they are used to seeing on the market.

So, this fits very well with Evoplay’s approach of giving the games you feel you know, but with a new spin based on stunning graphics, great mechanics, and incredible technological implementations.

Taking a look at the games you have prepared for your partners – what have you selected as the best in your catalogue? What can players look forward to?

For the Estonian and Lithuanian markets, we’ve certified a selection of 40 slot titles and we’re pleased to see that all of them have good performance rates in Estonia already, and in some cases – have knocked even our most optimistic expectations right out of the park. Players really like what we have to offer, and we’re delighted to be making a real difference when it comes to entertainment.

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Delving into our titles, we think, for example, that Ice Mania, Forest Dreams and Fluffy Rangers are going to be big hits in Estonia, and we’re confident that this will carry over to Lithuania, too – especially, of course, our worldwide evergreen hits such as Hot Triple Sevens, Elven Princesses and Fruit Nova.

Last but not least, how do you see further CEE expansion fitting into Evoplay’s strategy? Should we expect plenty more news soon enough?

We’re exploring all opportunities with regards to our CEE market expansion – it’s a strong marketing that’s ripe for our gaming experience. In many ways, we’re only just getting started – with the Balkan markets proving especially exciting as player interest continues to surge there.

Moving southwards, of special interest to us is Greece – and we’re working hard to assemble a catalogue of regulation-friendly products as we undergo the suppliers’ licencing process, adapted this year. This changing nature of regulation is something I predict to continue to be a hot topic throughout 2021 on the continent, and it’s all about being innovative and agile to adapt to both the regulator and our partners’ needs.

Further afield, we’re open and looking to new markets to reach in Central Western Europe, LatAm and emerging markets. Having a global reach, but with locally relevant games, is a core driver for us, and we’re very much looking forward to keeping our momentum going from last year, which was a record-breaking time for us, across markets, launches and new games. Do stay tuned for plenty more exciting announcements soon enough!

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CT Interactive Expands Presence in Lithuania with New Game Certifications

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CT Interactive continues its strategic growth across Europe by expanding its certified portfolio within Lithuania’s regulated iGaming market. This move further solidifies the company’s presence in one of the most dynamic and rapidly developing jurisdictions in the region.

As part of the certification, several popular titles have been approved for launch in Lithuania, including top-performing games such as Chilli Madness, Hot 7’s x 2, Wild Clover, Giraffe Wild, and Win Storm. These titles have consistently delivered strong engagement across multiple international markets.

In addition, CT Interactive is bringing its latest Buy Bonus games to Lithuanian players, introducing titles such as Doctor Winstein Buy Bonus, Duck of Luck Buy Bonus, Fruits & Sweets Buy Bonus, Nanook the White Ghost Buy Bonus, Hyper Cuber Buy Bonus and 100x Coffee Hot BB. These games are developed to deliver thrilling bonus features and enhanced gameplay, offering a tailored experience that aligns with local player preferences.

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“Securing this new certification for Lithuania is crucial for our regional expansion strategy. The market is becoming increasingly well-structured, with major operators obtaining licenses and driving demand for certified, high-quality gaming content. Our portfolio is ideally positioned to meet these needs and provide immersive, compliant gaming experiences” said Martin Ivanov, Chief Operating Officer at CT Interactive.

With these new certifications, CT Interactive reinforces its role as a trusted provider of regulation-ready gaming solutions, offering Lithuanian operators access to a diverse portfolio that combines engaging design, technical reliability and compliance with local standards.

The post CT Interactive Expands Presence in Lithuania with New Game Certifications appeared first on European Gaming Industry News.

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Retention, Recognition & Real Results: How NuxGame Powers the Future of iGaming

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At this year’s MARE BALTICUM Gaming & TECH Summit in Vilnius, NuxGame joins as the official TECH Trends, Innovation & Marketing Stage Sponsor – bringing with them not just cutting-edge technology, but a fully integrated platform built to help operators grow smarter, engage deeper, and stay ahead in a fast-evolving industry.

We caught up with Denis Kosinsky, Chief Operating Officer at NuxGame, to talk about personalized retention, real-world tech upgrades, and how the company is redefining success in a crowded marketplace.

 

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Denis, thank you for joining us! Can you start by introducing yourself and telling us more about your role at NuxGame and the company’s core mission?

Thank you great to be here. I’m Denis Kosinsky, COO at NuxGame. My job in this game is to make sure the product doesn’t just work — it wins. That means constantly solving problems for operators, especially in fast-moving and emerging markets, and building solutions that are not only flexible but built to adapt to whatever the iGaming world throws at us.

At NuxGame, we power the engines behind some of the most competitive casino and betting brands worldwide. We partner with 140+ game providers across dozens of markets, delivering a modular platform that supports everything from game aggregation and payment systems to CRM and bonus engines. I work across product and operations to make sure our partners can launch fast, grow sustainably, and offer the kinds of player experiences that drive real retention not just short-term engagement.
In today’s industry, it’s not enough to be functional — you have to be responsive, scalable, and smart. Our mission at NuxGame is to give operators a platform that evolves with them — whether they need a turnkey launch or custom integrations — and to act as a real partner, not just a tech vendor. Because the way we see it, if our clients win, we win.

 

Retention is one of the hottest topics in iGaming right now. How can modern operators plan for a successful retention-first strategy?

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Acquisition gets the headlines, but retention builds the business. In today’s iGaming landscape, where player acquisition costs are rising, a retention-first strategy is not optional — it’s essential.
At NuxGame, we equip operators with tools that drive sustained engagement: dynamic segmentation, real-time reward engines, personalized bonuses, and gamification systems that go beyond basic loyalty points. Operators using our tier-based achievements and contextual campaigns have reported up to 22% higher 30-day retention and 12% increases in average revenue per user (ARPU). Our platform also supports real-time feedback loops, so operators can adapt instantly to player behavior.
Retention starts with understanding the player — what they want, when they want it, and how they engage. It requires more than just reactivations; it’s about creating an ecosystem where players feel progression, personalization, and value. At NuxGame, we don’t just give operators the tools — we help them build the strategy, map the journeys, and monitor the data to retain players longer and increase lifetime value.

 

NuxGame has recently upgraded its foundation with technologies like Vue 3 and Kubernetes. How do these improvements translate into better day-to-day performance and results for casino operators?

 Technology upgrades aren’t just backend improvements — they directly affect player satisfaction and operator results. Speed, stability, and scalability are what keep users engaged and operations running profitably.
 By moving to Vue 3, NuxGame delivers a faster, smoother front-end experience with better responsiveness across devices — crucial for mobile-first markets. On the backend, Kubernetes allows us to scale platform services dynamically, ensuring high uptime, faster deployments, and better fault isolation. Operators benefit from reduced latency, quicker updates, and minimal downtime — especially during high-traffic events or promotional pushes. These upgrades aren’t just technical milestones — they’re business enablers. Operators using our upgraded stack report improvements in player session length, bounce rates, and overall platform stability. It gives them the infrastructure to support growth, launch faster, and deliver a modern user experience that meets rising player expectations. At NuxGame, we build tech that directly improves performance where it matters: in daily operations and long-term retention.

 

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From Pronto Paga to crypto, payment flexibility seems to be a major focus. How is NuxGame adapting to global demand for diverse, seamless payment options, and what kind of impact does this have on player satisfaction and market reach?

Payment flexibility is no longer a bonus — it’s a necessity. Players expect to deposit and withdraw using the method they trust, whether that’s a local e-wallet like Pronto Paga or a decentralized crypto wallet.
 At NuxGame, we’ve built a modular payment infrastructure that supports over 250+ global payment methods, including fiat gateways, local bank systems, crypto, and Web3 wallets. We partner with PSPs and KYC providers across different jurisdictions to ensure fast, secure, and compliant transactions. This flexibility directly impacts conversion rates — platforms offering localized and crypto payments report up to 35% higher deposit completion rates and a significant reduction in churn during onboarding and cashout.
 It’s not just about supporting more payment methods — it’s about adapting to player expectations in every region. Whether it’s high-growth Latin American markets with strong demand for local cash-based systems or Gen Z users entering through USDT wallets, our goal is to give operators the tools to match payment preferences with minimal friction. This increases trust, shortens time-to-play, and opens the door to new markets.

 

Trust is crucial in this industry. What does your recent GLI-19 certification and Jumio integration mean for operators looking for both compliance and performance?

Operators primarily want peace of mind — that’s a fact. GLI-19 certification shows that our platform is tested, secure, and ready to meet regulatory demands across multiple jurisdictions. But compliance alone isn’t enough. That’s why we’ve integrated Jumio, with the aim of making KYC faster, safer, and easier for both players and operators. This kind of trust is similar to a good Wi-Fi: you don’t notice it when it’s working, but everything runs better because of it. If the signal’s strong, you stop checking it. At NuxGame, trust is built-in, so operators can move forward without second-guessing.

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Let’s talk about gamification. From custom missions to tournaments and loyalty programs, how are these tools reshaping the player experience and operator revenue models?

Gamification is paramount: it transforms activity into habit. It’s the difference between a one-time visit and a reason to come back tomorrow. Instead of players dipping in and out, they start setting goals (and reaching them). This upgrade brings major advantages to operators. Players who feel progress are more likely to stay longer, get a taste for new content, and spend more over time. Such features as missions, loyalty programs, and dynamic campaigns can guide players naturally without pressure. And such tools as our Achievements feature can make that experience even more supportive, especially during onboarding. When players feel seen and rewarded, they engage more — and that leads to higher earnings. Gamification isn’t decoration anymore. It’s how serious operators make gameplay a business strategy.

 

NuxGame is also taking a practical approach to blockchain. Can you share an example of how Web3 or token-based systems are already improving transparency, fairness, or loyalty in your platform?

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Blockchain can help with three big things: fairness, clarity, and loyalty. We’ve already built tools that let operators offer provably fair games, so players can see for themselves that the results are legit. On the loyalty side, we’re working with token-based rewards that don’t just vanish like typical points. Players can use them later, and that keeps them engaged. It’s basically giving players something they own, not simply borrow. We are not here to make Web3 sound fancy: we are here to use it where it makes your iGaming service stronger and keeps players happy. Simple as that.

 

You’re enjoying some major recognition in the industry’s global Awards scene – including winning “Best Platform Provider 2025” at the SiGMA Eurasia Awards and being shortlisted in multiple key categories at our Baltic & Scandinavian Gaming Awards, as well as the AffPapa iGaming Awards. What do these milestones say about where NuxGame is headed next?

Awards are great to receive, but receiving them is not where our focus lies. Awards are proof that our platform is bringing real results for operators. Winning “Best Platform Provider” at SiGMA Eurasia and being shortlisted across several major awards tells us one thing: the work we’ve been doing is being noticed. It means that software is trusted, and we’re moving in the right direction. But we’re only picking up speed. These turning points motivate us to go further, and we’re focused on building even more impactful solutions. Recognition tells us we’re on the right path, but the future is about staying useful, flexible, and fully focused on what operators need next.

Meet Denis Kosinsky and the NuxGame team at the MARE BALTICUM Gaming & TECH Summit 2025 on 27–28 May in Vilnius.

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🔗 Register now to explore tech innovation, platform excellence, and the future of retention-first iGaming.

The post Retention, Recognition & Real Results: How NuxGame Powers the Future of iGaming appeared first on European Gaming Industry News.

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Modern Oracles & Smart Payments: Finrax’s Vision for Blockchain, AI & Beyond

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Finrax steps into the spotlight as the official Lanyards Sponsor at HIPTHER’s MARE BALTICUM Gaming & TECH Summit 2025 in Vilnius, bringing with them a next-gen crypto payment gateway and a bold vision that extends far beyond payments.

We sat down with Konstantinas Balakinas, CEO of Finrax, to discuss the future of AI in finance, the real-world potential of blockchain beyond the buzzwords, and how Finrax plans to bridge fintech innovation with eCommerce and beyond.

 

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Konstantinas, thank you for joining us! Can you please introduce yourself to our readers, and share more about your professional background and role in Finrax?

Thank you — it’s a pleasure to be part of this conversation, especially as Finrax steps into a more visible role at this year’s summit.

I’ve been working in the financial industry since 1999, mostly in regulated environments. The bulk of my career has been in consumer finance, where I had the chance to grow several companies from the ground up and eventually guide one through the process of securing a specialized bank license. That experience taught me a lot about how to build resilient financial infrastructure — and how to adapt when the rules, tools, and expectations shift.

My interest in AI came later. I had a first-hand look at its practical impact while working with a Lithuanian EMI that was really leaning into AI-driven operations. That sparked something — and eventually led me to study AI for Business Analytics at Turing College, where I’m currently sharpening both technical and strategic understanding of how AI can reshape financial services.

At Finrax, I serve as CEO and Chair of the Management Board in its Lithuanian entity. Our mission goes beyond crypto payments — we’re focused on building real utility for digital assets in a way that businesses can trust and adopt without friction.

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How do you see today’s AI solutions? Can they be truly predictive, like “modern oracles”, or are we still in the realm of reactive technology?

AI today is generative AI — especially large language models (LLMs), which have made impressive progress in producing human-like text and anticipating user intent. So in a technical sense, yes — these systems are predictive, but not in the way many assume. What they predict is not the future itself, but the next statistically likely word or phrase based on patterns learned from massive datasets. That creates the appearance of intelligence, but not true comprehension.

This distinction is essential. As Carl Bergstrom and Jevin West explain in The Bullshit Machines, LLMs can sound coherent and authoritative while having no actual grasp of truth. They generate content that feels convincing, regardless of whether it’s accurate or logically sound. That’s not a flaw — it’s how they’re designed.

One should approach these tools with both optimism and caution. Today’s AI still sits within the boundaries of Artificial Narrow Intelligence — excellent at specific tasks like pattern recognition, anomaly detection, and content generation, but still a long way from Artificial General Intelligence, which would reason and adapt like a human across any domain. And Artificial Superintelligence, capable of recursive self-improvement and independent thought, remains firmly theoretical.

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So, while we admire the capabilities of today’s generative AI, we don’t mistake fluency for understanding. These are powerful tools — but not oracles. The real challenge is using them responsibly and building systems around them that make sense in the real world.

 

What are some practical ways AI is and could be integrated into Finrax’s crypto payment platform? Are there use cases you’re already exploring or see as promising?

I see three core domains where AI tools offer real practical value — not just for Finrax, but for any fintech building towards efficiency, scale, and regulatory clarity.

The first is internal productivity. AI works well as a personal assistant for employees — helping with everything from drafting emails to summarizing documents or generating code. Off-the-shelf tools like ChatGPT are already useful for this, but their impact depends heavily on how well people know how to prompt them. That’s why custom GPTs are especially promising: they allow us to build tailored assistants with topic-specific knowledge and clear task guidance. For instance, an onboarding specialist might use one to walk through a compliant KYC checklist, while a developer could use another to generate smart contract boilerplate or debug Python scripts.

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The second domain is AI agents — and this space is moving fast. These systems handle automated, rule-based workflows, often collaborating with other agents to move tasks along. They’re more constrained than LLMs, but more reliable when used within predefined rules. For a crypto payment platform like ours, agents could eventually assist in payment routing, compliance alerts, or even technical monitoring — anything repetitive that benefits from low-latency automation.

The third area is pattern recognition, where AI’s value is most proven. We see strong potential in using it to support fraud detection and ML/TF screening — not to replace human oversight, but to enhance it. Spotting unusual activity, flagging anomalies, or refining transaction scoring — these are all areas where AI can quietly but meaningfully improve risk management.

That said, we’re also realistic about the limits. With the EU AI Act now on the horizon, every integration has to pass the test of explainability, compliance, and accountability. Any system we deploy will need a clear inventory, GDPR alignment, risk assessment, and, in some cases, staff training. We’re already looking into how these rules will apply — especially as we explore the potential of agent-based systems.

So yes, we’re enthusiastic — but we’re moving deliberately. We’re not building AI from scratch, but we are actively exploring how to apply it in meaningful ways — both internally and within our services. Our business development team is already using tools like ChatGPT in their day-to-day work, and we see real gains in productivity and clarity. That’s the direction we’re leaning into: using AI where it helps people do their jobs better, not just to check a box.

 

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Finrax has built a strong reputation for reliability and speed – processing crypto payments in under a minute. What differentiates your platform from other solutions currently available on the market?

Reliability is the real star here. Speed is expected in blockchain-based systems — but combining that speed with stability, predictability, and regulatory clarity is a much harder problem to solve. That’s exactly where Finrax delivers.

We’ve built a platform that doesn’t just move fast — it does so in a way businesses can actually depend on. We offer fixed-rate settlements to remove volatility, giving partners certainty about what they’ll receive. That’s especially important in high-volume environments, where financial precision matters just as much as transaction speed.

Compliance is also baked in. Every transaction goes through full AML/CTF screening, and our onboarding and monitoring standards are designed to meet the expectations of regulated businesses. That’s not a side feature — it’s part of our foundation.

And while many of our clients have international operations, we’re careful to operate only where we’re permitted to do so. With MiCA coming into force, we’re preparing to scale responsibly, aligned with the new rulebook.

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So yes, we’re fast — but more importantly, we’re reliable. And in this space, that’s what truly sets us apart.

 

What opportunities do you see in the field of eCommerce for a crypto-first payment provider, and what role could Finrax play in shaping the future of online payments?

Crypto is here to stay — and with that in mind, we’re building the tools to help eCommerce businesses accept crypto as naturally as they would any traditional payment method. Our goal at Finrax is to provide plug-and-play solutions that allow online stores across the EU to accept payments in stablecoins or major cryptocurrencies without having to rethink their entire checkout process.

The opportunity goes beyond retail. We see strong potential in industries like logistics, aviation, luxury, and of course, gaming platforms — areas where cross-border payments, speed, and transparency really matter. That said, everything still depends on how quickly users adopt crypto in their day-to-day transactions.

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What gives us optimism is the direction regulation is moving. With MiCA coming into effect in the EU, we’re finally getting a clear rulebook — and that’s exactly what’s needed to build trust. Once customers know that only licensed, properly regulated providers can offer these services, it changes the perception. It brings structure to the market — and with structure comes wider adoption.

At Finrax, we’re preparing for that shift. We don’t just want to be ready for the future of payments — we want to help shape it in a way that’s both efficient and trusted.

 

As the world becomes increasingly automated, how do you see Finrax maintaining a balance between innovation and user-centric service, especially amidst the fast-evolving tech and regulatory landscapes?

Automation, at its core, is about efficiency — but that doesn’t mean we lose sight of the human side. In fact, I’d argue that smart automation should strengthen customer-centricity, not weaken it.

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At Finrax, we see automation as a way to free up our people to focus on what actually matters — understanding the client’s real needs, solving problems, and making sure the experience feels consistent and supportive across the board. It also helps us align internal processes more clearly, so that we’re not sending mixed messages to clients. That’s often where customer frustration begins — not with the technology, but with the gaps between systems and people.

Another benefit is the ability to understand customers more precisely. With better data and well-designed workflows, we can respond faster and more accurately, without adding friction.

But none of this can come at the expense of trust. As regulations like MiCA, GDPR, and the EU AI Act begin shaping the environment, it’s clear that automation must be explainable, compliant, and ethically sound. For us, innovation isn’t just about what’s possible — it’s about what’s responsible. And we see that as a competitive advantage, not a constraint.

 

You’ll be joining the panel “Beyond the Hype” at MARE BALTICUM, discussing blockchain and AI applications in finance and governance. What are you most looking forward to sharing with the audience –  and what do you hope to take away from the conversation?

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A lot of the hype around AI comes from not really understanding how it works — and I think it’s important to go back to the basics. Most people still assume these systems “know” things. But in reality, large language models are built by training on massive volumes of data — much of it containing human bias, errors, or even outright misinformation. They don’t reason. They predict. They break down language into tokens and map those tokens across hundreds of abstract dimensions — far beyond how we perceive space — then generate output that mimics meaning, even if it’s not grounded in real understanding. But it’s not grounded in fact unless you make it so.

Even the best models will produce an answer to almost anything — even if that answer is fabricated. That’s why we see hallucinations. Unless you know how to prompt properly and critically assess the output, the result might sound confident while being completely off. This is why I always say: at this stage, AI should be seen as an assistant, not an authority. The human must remain in the loop — and at the top.

That said, the future isn’t bleak — it’s exciting, if we use these tools responsibly. One example that stands out to me is what Stripe recently did. They trained an AI model not on words or code, but on tens of billions of payment transactions. The model learned the “language” of money — identifying how payments behave, how fraud patterns look, and what hidden connections exist between different data points. The result? They went from detecting 59% of sophisticated card testing fraud attempts to 97% — almost overnight. That’s not just a technical win — it’s a complete shift in how we think about structured financial data.

So on this panel, I’m hoping to bring two things to the table: first, a grounded reminder that no model is infallible, and second, a practical optimism. AI has the potential to make finance faster, smarter, and safer — but only if we stay thoughtful about how we design, train, and regulate it. Humans should come first — but we don’t need to fear the future if we build it wisely.

 

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Meet Konstantinas Balakinas and the Finrax team live at the MARE BALTICUM Gaming & TECH Summit 2025 on 27–28 May in Vilnius.

🔗 Register now to learn more about blockchain-powered finance, crypto innovation, and the real tech shaping tomorrow’s payments.

The post Modern Oracles & Smart Payments: Finrax’s Vision for Blockchain, AI & Beyond appeared first on European Gaming Industry News.

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