Compliance Updates
Holland Casino choose TruNarrative RegTech platform to implement their regulatory compliance and player onboarding strat
Dutch state-owned Casino operator chooses TruNarrative to deliver their strategy for ID verification, risk and transaction & behavioural monitoring.
TruNarrative is going to cooperate with Holland Casino for their upcoming online operation and to enhance their existing land based onboarding process, as part of their commitment to deliver a safe, secure and responsible gaming environment for their customers in line with the latest KSA (Kansspelautoriteit) guidance.
The Dutch state-owned casino group, established in 1975, spans 14 land-based operations across the Netherlands and has applied for an online gaming license.
The TruNarrative platform is trusted by gaming operators, financial services, banks and payment services, to safely and compliantly onboard, transact and manage their customers.
Via a single API, TruNarrative’s customers can build bespoke customer journeys and automate KYC (know your customer) & AML (anti-money laundering) checks, biometrics verification, affordability assessments, transaction and behavioural monitoring within their AI powered orchestration and decisioning technology.
Holland Casino aims to be among the first group of operators in the Netherlands to be awarded a remote gambling licence by KSA, the Dutch gambling regulator. Requiring them to adhere to responsible gaming and player protection regulations, checking their players against the CRUKS (Central Register Uitsluiting Kansspelen) exclusion register and the CCBR (Centraal Curatele en Bewind register) to highlight when players are potentially in a position of vulnerability or financial difficulty.
Holland Casino is determined to play a leading role when it comes to Responsible Gaming and Player Protection. With TruNarrative’s technology, Holland Casino takes an important step to adhere to the KSA regulatory and compliance standards through the implementation of anti-money laundering, risk management and responsible gambling strategies.
“We look forward to working with Holland casino and delivering them our solution so they can protect their players both online and in their land-based operations”. Adam Doyle. “It’s great to be helping them align with the latest Netherlands regulations so they can bring their online instance to market.
“For Holland Casino, Responsible Gaming and Player protection is more than a legal requirement. It is our guiding principle in all that we do. Holland Casino will raise the bar high when it comes to compliance and taking care of our online guests. We have chosen TruNarrative’s technology to help us ensure that people can use our new platform in a safe, reliable and responsible way.” – Jeroen Verkroost (Directeur digitale Transformatie).
Leading sportsbook technology provider ready to deliver premium virtual sports offering to local operators
Altenar has achieved a significant milestone in its LatAm expansion by securing a new certification to offer sportsbook and RGS, including virtual sports in Brazil.
This development underscores Altenar’s commitment to providing cutting-edge and engaging sportsbook solutions in regulated markets, and follows a string of landmark deals with industry leaders, such as Inspired, Kiron, Leap and Sportradar.
To achieve the certification, Altenar underwent a thorough evaluation process, demonstrating the provider’s dedication to compliance and its ability to meet the stringent requirements of the Brazilian market.
The integration of virtual sports from renowned providers will further enhance Altenar’s comprehensive platform, offering a dynamic and exciting vertical for Brazilian players that can be enjoyed 24/7.
Dinos Doxiadis, Director of Product – Sportsbook and Data at Altenar, said: “We are thrilled to achieve certification for virtual sports in Brazil. This marks another significant step in our growth across Latin America and reinforces our commitment to the burgeoning region.
“By joining forces with some of the industry’s most renowned providers, we are confident in our ability to deliver an unparalleled virtual sports experience to operators and players in Brazil. This offering will complement our existing sportsbook solutions and provide further opportunities for engagement and growth in this key market.”
The post Altenar gains ground in Brazil with virtual sports certification appeared first on Gaming and Gambling Industry in the Americas.
The Dutch Gaming Authority (KSA) has warned 711 BV, a provider of online games of chance, for showing gambling ads on a website aimed at minors. The warning followed a report from a parent who saw an advertising banner from 711 on a website linked to homework assignments from primary schools.
By law, gambling providers are not allowed to advertise to vulnerable groups, including minors. This form of advertising is considered by the KSA to be very harmful and therefore a serious violation. Taking action against such advertising and taking extra care to protect minors and young adults will be a priority for the KSA in 2025.
The 711 advertising campaign was carried out by an external partner. This party placed banners on various websites, including sites that are (partly) aimed at minors. In a conversation with the KSA, 711 indicated that it had already discovered this itself after an internal investigation and had taken measures to prevent recurrence. The provider did not report this, but should have done so: licensees are obliged to inform the KSA of errors on their part that could pose a danger to consumers.
The KSA dealt with the violation with a warning, because 711 itself had discovered and ended the violation and taken measures to prevent recurrence.
The post Dutch Regulator Issues Warning to 711 BV appeared first on European Gaming Industry News.
The UK Gambling Commission (UKGC) has issued a warning to operators, reminding them that failure to submit regulatory returns on time may lead to penalties and further enforcement actions.
The warning follows a spate of fines against operators who have failed to submit a regulatory return in the required timeframes for each type of activity for which they hold a licence.
Since October more than ten businesses have been fined up to £750 for not correctly completing and submitting regulatory returns within the required timeframe.
John Pierce, Commission Director of Enforcement, said: “Despite early engagement and the issuing of advice notices, further failures to comply with the regulatory returns process were identified in these cases. Operators are expected to understand their reporting obligations and must ensure returns are submitted on time via our online portal.”
“Repeated breaches and persistent non-compliance is likely to result in escalating enforcement action.”
On 1 July 2024, Licence Condition 15.3.1 – General and regulatory returns of the Licence Conditions Codes of Practice was updated to require all licensees to submit regulatory returns on a quarterly basis replacing the previous annual basis.
The next quarterly returns are due by 28 April 2025 and can be submitted via the eServices digital service on the UKGC’s website.
The post UKGC Warns Operators Over Late Regulatory Returns appeared first on European Gaming Industry News.
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