Canada
Gaming Industry Rebounded in First Half of 2023 but Deferred Student Loan Repayments Loom
Participation in mobile sports betting rose slightly, from 11% in Q4 2022 to 17% in Q2 2023, according to new research by TransUnion (NYSE: TRU). Meanwhile, the broader gaming industry grew in Q1 2023 due to major sporting events such as the Super Bowl and March Madness. However, it was still down 12% compared to Q1 2022.
The trend is largely due to inflation’s impact on consumer wallets. More than half of bettors (53%) agreed that their income was keeping up with the rate of inflation while less than one-third (31%) said they disagreed. In contrast, just over a quarter of non-bettors (26%) said their income was keeping up with inflation while more than half (51%) said it was not.
The research comprised an online survey of 3,000 adults in late April to early May 2023 as well as an analysis of gaming industry performance and consumer liquidity, leveraging TransUnion’s proprietary CreditVision attributes. A full report of the findings is available in the new TransUnion US Gaming Report.
“The majority of the active betting population has experienced rising incomes that outpace inflation including the key millennial demographic so they have the means to spend on this type of entertainment,” the head of TransUnion’s gaming business, Declan Raines, said. “Conversely, most would-be bettors, whose incomes have not kept up with rising costs, are holding back from playing.”
Consumers Likelihood to Bet Based on Income Change
| Increased a Lot | Increased a Little | Stayed the Same | Decreased a Little | Decreased a Lot | |
| Yes | 69% | 31% | 17% | 23% | 22% |
| No | 31% | 69% | 83% | 77% | 78% |
Further in line with this finding is that consumers whose income has increased by a lot are not only more likely to bet but also likelier to bet much more. About a quarter (24%) of high-income consumers (those with incomes of $100,000+) whose income increased a lot said they deposit over $500 per month for betting activities, compared to only 9% of high-income earners whose income stayed the same and 10% of high-income earners whose income increased a little.
Uneven Impact for Student Loan Repayments
Beginning in October, student loan payments will resume for consumers who chose to defer payments under the pandemic-era student loan relief program. This will undoubtedly have an impact on consumer liquidity for most bettors and could reduce their level of activity.
However, it will likely be less of an issue for high-value bettors, those who deposit more than $500 per month for betting activities. Roughly two-thirds of student loan debt is held by prime and below consumers. High-value bettors, by contrast, are disproportionately in the above prime segments, suggesting student loan payments could have less of an impact on this group.
Bettors at Heightened Risk for Fraud
The report also found that, while bettors and non-bettors were targeted by fraud schemes at roughly the same rate, bettors were more than twice as likely to have fallen victim to a fraud attempt. That risk varied among types of fraud, with the highest rate of bettor victimization stemming from online and phone fraud.
Consumers Who Fell Victim to Online or Text/Call Fraud Attempts in Past Three Months
| Online High-Value Bettors | Online Bettors | Non-Bettors | ||
| 22% | 17% | 7% | ||
“Bettors’ risk of fraud has implications for operators as well,” Raines said. “Leveraging fraud solutions can help operators prevent account takeover and enhance account security for their players without applying unnecessary friction.”
Operators interested in protecting their business and players from fraud should consider leveraging TransUnion’s flagship identity and fraud solution line, TruValidate. For more information about the research, read the TransUnion US Gaming Report.
Research Methodology
This online survey of 3,000 adults was conducted April 25 to May 9, 2023, by TransUnion in partnership with third-party research provider, Dynata. Adults 18 years of age and older residing in the United States were surveyed using an online research panel method across a combination of desktop, mobile and tablet devices. Survey questions were administered in English. All states are represented in the study survey responses. To ensure general population sample representativeness across United States resident demographics, the survey included quotas to balance responses to the census statistics on the dimensions of age, gender, household income, race and region. Generations are defined as follows: Gen Z, born 1995 to 2005; Millennials, born 1980 to 1994; Gen X, born 1965 to 1979, and Baby Boomers; born 1944 to 1964. These research results are unweighted and statistically significant at a 95% confidence level within 1.79 percentage points based on calculated error margin. Please note some chart percentages may not add up to 100% due to rounding or multiple answers being accepted.
Play’n GO, the world’s leading casino entertainment provider, has today announced a partnership with Canadian operator Loto-Québec, launching the Swedish gaming giant’s games into another Canadian province.
Already active in another Canadian province , this partnership sees Play’n GO’s content available in the province of Québec exclusively with Loto-Québec, a state-owned corporation, where online players now have access to titles such as Tome of Madness.
Magnus Olsson, Chief Commercial Officer, Play’n GO said: “At Play’n GO, we have always been clear in our vision to be active in every regulated market in the world, and this partnership with Loto-Québec is the next step on that journey.
“Our past success in Canada gives us confidence that players in Québec will enjoy the best Play’n GO content, and we look forward to many years of success with Loto-Québec in the province.”
Stéphane Martel, Head of Product and Innovation at Loto-Québec added: “As the sole iGaming operator in Québec, we pride ourselves on offering titles that truly add value to our platform, lotoquebec.com. We are happy to bring Play’n GO games to our players.”
iGaming Ontario has welcomed the decision of the Ontario Superior Court, which found that iGaming Ontario’s model is consistent with the Criminal Code and that iGaming Ontario is conducting and managing igaming in the province.
“We have always been confident in our model and are pleased that the court has ruled in our favour, and that Ontarians can continue to play with confidence in our regulated igaming market,” said Martha Otton, Executive Director of iGaming Ontario.
“Ontario’s model meets the requirements and contributes to the public good by protecting players, their data and their funds, while helping to fund priority public services in Ontario, and bringing well-paid, high-tech jobs and economic development to Ontario,” Otton added.
In dismissing the application brought forward by the Mohawk Council of Kahnawà:ke (MCK), the Superior Court found that iGaming Ontario is the “operating mind” behind Ontario’s competitive igaming market in accordance with the conduct and manage requirements of the Criminal Code.
iGaming Ontario will continue to conduct and manage igaming as it has since the launch of the regulated market on April 4, 2022.
Bragg Gaming Group
Bragg Gaming Appoints Renowned iGaming Executive Neill Whyte as Chief Commercial Officer
Bragg Gaming Group, a global iGaming technology and content provider, announced that Neill Whyte has been appointed as Chief Commercial Officer (CCO), effective 1st May 2024, establishing a new global commercial structure at the Company and bolstering its leadership team.
Whyte brings over 18 years of experience in the iGaming sector, most recently in the role of Chief Commercial Officer at Digital Gaming Corporation’s (DGC), B2B iGaming Division. After joining DGC in early 2020, he was responsible for the commercially successful launch and growth of its content distribution business in the US.
Prior to joining DGC, Whyte held multiple positions in the gaming industry including as Head of Business Development at Isle of Man-based iGaming specialist Apricot Investments, as Board Member at Swedish iGaming product and Lottery content distributor Genera Networks, and in various senior roles over eleven years at leading iGaming content supplier Microgaming, including as Head of Product Channels.
In his new role with Bragg, Whyte will be tasked with leading the Company’s global commercial teams to drive growth across all of the Company’s product verticals which include proprietary online casino content from its Atomic Slot Lab, Indigo Magic and Wild Streak Gaming studios, exclusive content from content partners, HUB a leading casino content aggregation platform, Fuze player engagement, as well as its award-winning player account management (PAM) platform and turnkey solutions.
Matevž Mazij, Chief Executive Officer at Bragg, said: “I am very pleased to be announcing today the appointment of Neill Whyte as Chief Commercial Officer at Bragg. His iGaming product and market knowledge, together with his record in driving growth from developing successful and mutually beneficial commercial partnerships are exceptional.
“As we leverage our broad content and product portfolio to grow in existing and new markets, including in the United States, Canada, Latin America and Europe, Neill’s unique combination of knowledge, skills and experience in this sector are a perfect fit for our ambitions at Bragg.”
Neill Whyte, Chief Commercial Officer at Bragg, said: “It’s an honor to join Matevž and the wider teams at Bragg already in place across North America, Europe and in India. I have been impressed with the depth and quality of the content, product and technology offerings at Bragg, and its ability to rapidly adapt, certify and deploy this content and technology in newly regulated markets is a distinct advantage.
“We also have a huge opportunity to grow our footprint with our existing customers in markets in which we are already established. Our content and product roadmaps are second to none, and I’m planning to get on the road in the coming weeks and months to meet the team and our customers and to start building for the next stage of mutual growth. I can’t wait to get going.”
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