Asia
Hong Kong Jockey Club appoints Mr Dennis Hau as Executive Director, Customer Strategy, Insights and Innovation
The Hong Kong Jockey Club has announced the appointment of Mr Dennis Hau as Executive Director, Customer Strategy, Insights and Innovation (EDCSII) with effect from 11 January 2023.
Mr Hau will be a member of the Board of Management and report directly to the Club’s Chief Executive Officer, Mr Winfried Engelbrecht-Bresges.
Leading the Customer Strategy, Insights and Innovation (CSII) Division, Mr Hau will be instrumental in driving the ongoing transformation of the Club into a customer centric organisation. Specifically, his mandate is to develop a holistic customer strategy and to define the customer experience journey across all of the Club’s businesses, segments and channels. As such, he will set customer experience standards and co-ordinate the design of the customer journey and the delivery of customer care across all businesses, segments and channels.
Mr Hau is a seasoned leader with wide-ranging experience of business development, portfolio management, product management and digital customer business across Asia, including in the Mainland, Hong Kong and Southeast Asian countries.
Prior to joining the Club, Mr Hau was the Group Vice President of Tencent Music Entertainment Limited. During his tenure at Tencent, Mr Hau spearheaded several merger and acquisition initiatives and set up the Tencent International Product Centre and International Business Group. He has also worked at Oracle Corporation, taking charge of business intelligence, data analysis and product development in the Mainland, Hong Kong, and the United States.
Mr Hau holds an Executive MBA from HKUST-Kellogg and a Bachelor of Science in Business Computing from the University of Winnipeg in Canada.
Asia
LEADING SCORES APP LIVESCORE EYES ASIA GROWTH WITH EXPANDED BRAND PRESENCE IN THAILAND

LiveScore, home to the world’s leading app for sports scores, announces it is expanding its brand activation and presence in Thailand. This development marks a significant milestone in its ongoing commitment to localising its services and engaging with football fans across Asia.
This strategic move highlights LiveScore’s commitment to expanding its presence in the region, beginning with Thailand and Indonesia. LiveScore has experienced substantial growth in Asia Pacific, with Thailand and Indonesia specifically representing a significant portion of LiveScore’s 7.6m users in Asia in 2024.
In line with this expansion, LiveScore has partnered with local agency, Holarchy, to enhance brand awareness and activation in the region. This step is crucial to the overall strategy aimed at engaging fans and brand partners throughout Asia. With the World Cup nearing, this expansion allows LiveScore to connect with dedicated football fans as it seeks to establish itself as the leading platform for football fans, and paves the way for exciting collaborations with regional brands.
This expansion showcases LiveScore’s ongoing commitment to Fuelling Fans’ Passion for Sport, providing localised content, live scores, and news that resonates with fans on a personal level.
To further cement its commitment to local audiences, LiveScore has launched its official Thai social media account, @livescore.th. LiveScore’s Thai-specific account will feature localised content from the global LiveScore account, complimented with content specifically crafted for Thai fans, making it easier than ever for fans to stay engaged with their favourite sports.
Beyond social, fans can look forward to a series of LiveScore events such as watch parties, with all activations designed to bring more fans closer to the games they love.
Dominic Vye, Marketing Director, LiveScore, said: “Sports, especially football, hold immense popularity across Asia. We’ve chosen Thailand as the first country for our Asia expansion because of the undeniable passion of Thai fans. From their vibrant love for food to their pride in national teams and unwavering enthusiasm for the Premier League, Thai fans stand out. With LiveScore already enjoying a strong following and a loyal user base, this expansion marks an incredibly exciting step forward for both us and the fans.”
“LiveScore has always been driven by our mission to Fuel Fans’ Passion for Sport, and the incredible passion of Asian football fans only motivates our commitment to building a personal connection with fans in every market. We’re witnessing a phenomenal growth as fans from all over the world engage with us more than ever, especially as excitement builds towards the World Cup in 2026, and we’re proud to provide them with real-time updates and content that is tailored to their interests and needs.
“This is just the beginning, and we’re looking forward to working with more like-minded brands committed to building meaningful connections with football fans across Asia.”
The post LEADING SCORES APP LIVESCORE EYES ASIA GROWTH WITH EXPANDED BRAND PRESENCE IN THAILAND appeared first on European Gaming Industry News.
Asia
CASINO FILIPINO LAUNCHES LUXURY CAR RAFFLE PROMO

Casino Filipino (CF) is revving up the excitement for its patrons with the launch of its Luxury Car Raffle Promo (LCRP) wherein ten brand-new luxury cars will be raffled off across 18 Casino Filipino branches and satellites nationwide.
Qualified players can earn raffle tickets every month starting April 1, 2025 up to June 20, 2026 based on their gaming activity specifically their Total Bets (TB) in table games or Turnover (TO) in slot machines and electronic table games (ETG). The grand draw will be held on June 30, 2026.
Raffle eligibility is based solely on gaming activity of each player within each calendar month. TB or TO from previous months do not carry over.
To participate, a player must be a bona fide holder of a Casino Filipino Membership Card and must not be disqualified under any applicable laws, regulations, or issuances governing casino play.
Each month, table games players will earn one raffle ticket for every Php1 million in TBs. Regular slot machine players will earn one ticket for every Php500,000 in TO, while ETG players will receive a ticket for every Php1 million in TO.
The monthly earning period gives players 15 exciting chances to qualify for the big draw. Raffle tickets will be generated and released on a monthly basis starting April 2025 until June 2026, keeping the momentum high throughout the promo duration.
With a spectacular lineup of 10 luxury cars waiting to be claimed, the LCRP promises to be one of CF’s most exciting and rewarding promos yet.
Whether you’re spinning the slots or going all-in at the tables, every play brings you one step closer to your dream ride.
The post CASINO FILIPINO LAUNCHES LUXURY CAR RAFFLE PROMO appeared first on European Gaming Industry News.
Asia
PAGCOR maintains ISO 9001:2015 certification

The Philippine Amusement and Gaming Corporation (PAGCOR) reaffirmed its commitment to quality governance standards after successfully maintaining its ISO 9001:2015 certification.
The certification, granted by DQS Certification Philippines, Inc. (DQS), came after a series of rigorous surveillance and scope extension audits conducted from December 16 to 20, 2024.
The recognition was formalized during an awarding ceremony today, April 24, at PAGCOR’s Corporate Office in Pasay City, affirming PAGCOR’s adherence to international quality management standards.
The surveillance audit covered eight existing sites including PAGCOR’s Main Corporate Office and several Casino Filipino branches in Tagaytay, Angeles, Citystate, Cebu, Ilocos Norte, Olongapo, and Bacolod.
The certification scope was also extended to ten additional sites including Casino Filipino Grand Regal, Malabon Grand, Binondo, Manila Grand Opera, Greenery, Midas, Kartini, Oriental Pearl, Networld, and Tropicana in Las Piñas.
PAGCOR Chairman and CEO Alejandro H. Tengco emphasized that maintaining the ISO 9001:2015 certification is an important testament to the agency’s dedication to excellence and public service.
“Maintaining our ISO 9001:2015 certification is certainly no small feat,” he said. “This is the result of the collective effort of the entire PAGCOR family, and it reflects our team’s discipline, teamwork and commitment to quality service for the benefit of the government and the Filipino people.”
In its audit report, DQS lauded PAGCOR’s top management for consistently supporting quality improvements and effectively managing risk, highlighting the agency’s strong operational controls, cross-divisional collaboration and focus on employee engagement and customer satisfaction.
Among other noteworthy initiatives cited by the third party audit team were innovations in cash transaction handling at gaming tables, the use of customer feedback systems and e-learning compliance training especially in anti-money laundering.
It also noted the agency’s deployment of modern technologies like the “Card Canister Randomizer” and digital record-keeping systems.
The ISO 9001:2015 certification, which applies to PAGCOR’s multi-site operations, remains valid until March 21, 2026.
The post PAGCOR maintains ISO 9001:2015 certification appeared first on European Gaming Industry News.
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