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Jamul Casino to Begin Phased Re-Opening on May 18, 2020

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After a two-month closure due to the COVID-19 pandemic, Jamul Casino will have a soft re-opening at 10AM on May 18, 2020 for its Amber and above Sweetwater Rewards® Club VIP guests, and a public re-opening planned on May 21, 2020.  In response to the pandemic, Jamul Casino closed on March 20, 2020 to protect the health and safety of its guests, team members, and tribal members.  Throughout its closure, the Casino has been in touch with guests via its Facebook page, posting messages on its website, and has been working hard on its re-opening plan.  Jamul Casino will begin its phased re-opening next Monday with physical distance enhancements, increased cleaning protocols, and improved gaming technology.  The Casino will also operate under limited hours from 10AM to 2AM daily until it expands to 24-hour operations beginning at 10AM on May 21.

President and General Manager of Jamul Casino, Mary Cheeks, states, “This has been an unprecedented season of uncertainty, and we understand it may take time for some guests to be ready to come back.  I can assure you that we are doing everything in our power to ensure that Jamul Casino is a safe and fun environment when guests return.”

Jamul Casino recently surveyed its entire database of guests, and 94 percent of respondents indicated that they would be comfortable coming back to the Casino when it re-opens.  For patrons who are not yet ready to return, the Casino is offering “Jamul at Home” prepackaged meal kits.  Each kit includes fresh, high-quality ingredients from Jamul Casino’s restaurants—everything needed to prepare a meal for two to four people—plus a simple recipe to put it all together.  Each kit can be scheduled for pickup from the valet.

Jamul Casino’s re-opening plans follow guidelines from the Centers for Disease Control and Prevention (CDC), the State of California, the County of San Diego, the Tribe’s COVID-19 Task Force, the National Indian Gaming Commission, and were reviewed by the Southern Indian Health Council (SIHC).  A few key re-opening plans include:

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Thoroughly cleaned and disinfected surfaces, machines, chips, dining and bar areas, kitchens and food prep areas, new air filters and HVAC cleaning.

Continuous cleaning and sanitizing of dining venues and guest touch points throughout the day. A special “Clean Team” has been established to be laser-focused on all high-touch guest and team member areas that will be continuously cleaned.

Temperature screening using non-contact infrared thermometers before team members and guests can enter the Casino. Anyone with a temperature of 100o or higher or other symptoms (coughing, sneezing, runny nose) will not be allowed in the Casino.

Required face coverings for all team members and guests.

Most Casino employees will wear gloves, and the Casino will provide gloves to guests upon request. Dealers and patrons who cannot wear gloves due to chip handling will be required to constantly sanitize and wash hands. Dealers will frequently change cards as well.

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At least one hundred fifty (150) hand sanitizing stations will be placed throughout the Casino.

Required physical distancing, including reduced seating, shutting off certain gaming machines, and controlled entry and exit to facilitate distancing and occupancy.

Social distance signage will be placed throughout the Casino and dining venues.

All cage cashiers and quick serve dining counters will have Plexiglass dividers.

A phased re-opening of dining venues, enforcing physical distancing for restaurants.

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During this first phase of re-opening, Jamul Casino will not be offering shuttle or valet services, entertainment (DJs or live bands), buffets, or promotions.

During the unexpected closure, Jamul Casino also upgraded its gaming system and improved the benefits offered to Sweetwater Rewards members.  Upon re-opening, members can get their new Sweetwater Rewards card that will sync with the system.  With more benefits activated through the Sweetwater Rewards card, there’s less need to handle paper and money—a cleaner “touchless” experience.  New benefits include:

Points can be downloaded for play at any slot machine.

Dining offers can be redeemed simply by swiping the card at the dining venue.

In-game television screens.

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Ability to check tier status and change PIN numbers at the slot machines.

Slot machine winnings can be saved on the member’s Sweetwater Rewards account and used at any other machine or cashed out. Again, less paper, fewer touches.

Members can load cash into their Sweetwater Rewards card account, then use it to play slots and table games without having to carry around paper money.

Additional features in the coming months include:

Drawing check-in at the slot machines.

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Enhanced promotions.

Streamlined jackpot processing.

Beverage ordering on the slot machines.

Jamul Indian Village Chairwoman, Erica M. Pinto, states, “We are excited to be re-opening Jamul Casino, and celebrating this key moment in returning the livelihoods of our team members, tribal members, and the hundreds of businesses that help keep our wheels turning.  We thank everyone for their resilience.  Welcome back!”

 

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About Jamul Indian Village of California:

Jamul Indian Village of California is one of 13 federally recognized tribes that are part of the Kumeyaay Nation, with roots in east San Diego County going back 12,000 years. The Tribe uses revenue and resources from Jamul Casino to fund educational opportunities, healthcare, and housing initiatives for its members, and projects that benefit the surrounding community, through a tribal-state gaming compact with the State of California signed in 2015.  For more information about Jamul Indian Village of California, please visit jamulindianvillage.com.

About Jamul Casino:

Opened in 2016, the recently rebranded Jamul Casino, located in Jamul, California, is owned and operated by Jamul Indian Village Development Corporation (JIVDC), a wholly owned entity of Jamul Indian Village of California.  The $430 million Casino features over 1,600 slot machines, 39 live table games, and a dedicated poker room with weekly tournaments; free shuttle service from various locations in San Diego; live entertainment; and seven restaurants, bars and lounges. Jamul Casino supports more than 1,000 permanent jobs in the region.  For more information about Jamul Casino, please visit www.jamulcasinosd.com.

 

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SOURCE Jamul Casino

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Canada

Soft2Bet granted Ontario Certification of Registration and readies for imminent launch

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Ontario Certificate is hugely promising as Soft2Bet continues its regulatory expansion

Soft2Bet, a leading provider of online betting and gaming solutions to regulated operators worldwide, is delighted to announce that it has been granted a Certificate of Registration in Ontario, Canada’s largest province, moving it one step closer to being able to launch its Tooniebet.com iGaming brand.

Obtaining its Certificate of Registration (Nbr: OPIG1280338) from the Alcohol and Gaming Commission of Ontario (AGCO) will enable Soft2Bet to continue its expansion into the world’s largest regulated jurisdictions.

Ontario has been a major success story for regulated online sports betting and casino in North America in the past two years. The province launched its regulations in April 2022 and latest figures for the fourth quarter of 2023 showed that operators recorded a 21% rise in wagers to CA$17.2bn and a 22% increase in gross gaming revenues to CA$658m, the highest ever revenue total in Ontario’s wagering history. Online casino was the main driver of this growth and generated CA$13.7bn of the total stakes and CA$471m in GGR.

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Elisabeth Isaksson, Head of Regulatory Compliance at Soft2Bet, commented: “Being registered with the AGCO in Ontario is testament to the work our compliance and regulatory teams are doing daily to enable our continued expansion in the world’s largest regulated markets. We’re immensely excited about taking our first steps in North America and look forward to licensing and launching in more jurisdictions in the region.”

Chief Business Development Officer Martin Collins added: “This Ontario certification is another significant and important step in our corporate expansion plans. It fits perfectly with our stated aim of growing our regulatory footprint and we very much look forward to continuing forward on this path.”

Soft2Bet is also actively working to obtain a licence in New Jersey and continue its expansion in the Americas. This activity comes after the group obtained B2C licences in Italy, Greece and Romania in 2023.

 

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Hacksaw Gaming and DraftKings Score Again in Ontario

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2023 saw Hacksaw Gaming go live in West Virginia and New Jersey and now we have made our long-awaited entry in Ontario, Canada. Securing this trio has hit new heights and hopes for further successes throughout the rest of this year.

DraftKings Casino entered the iGaming market in Ontario in May of 2022 and partnered with Hacksaw Gaming in the back end of the same year. As Ontario’s regulated iGaming market only went live in April of 2022, the pair have given an outstanding performance with effective launch strategies and expansive footing in North America.

Apart from gaining an unprecedented reach across regulated markets, the mobile-friendly format of Hacksaw Gaming games can be visited on phone or tablet via the DraftKings Casino app. Boasting an impressive online casino’s selection of over 300 games, DraftKings now welcomes Hacksaw Gaming favourites such as Chaos Crew, Mines, Omnom and Boxes.

“The benchmarks we have set as a partnership are remarkable and we are ready to take on more challenges continuing into 2024,” the Chief Executive Officer for Hacksaw Gaming, Marcus Cordes, said.

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Exploring Canada’s video Game Market: Survey Insights

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Technology has become a great source of entertainment to many. Video games particularly have garnered interest from all demographics. In Canada, the gaming industry has experienced significant growth, fuelled by increased accessibility to gaming platforms and the growth of online gaming communities.

Statistics indicate that a large percentage of Canadians are engaged in gaming activities, whether it be playing console or PC games, mobile games, or online multiplayer games. The popularity of video games extends beyond leisure pastimes, with many Canadians participating in gaming competitions, attending gaming conventions, and consuming gaming-related content on platforms like Twitch and YouTube.

The number of video game users in Canada reflects how broad the sector is, from mobile games to digital video games, download games and live streaming. In 2024, the gaming sector will see millions of users in each of these categories. Statista projects 13.38 million users for digital video games and 7.35 million users for online games respectively. It estimates that revenue in the Canadian video game market is expected to reach US$3,925.00m in 2024, so it is no surprise to observe the increasing popularity of the sector.

Well-known online casino provider BetVictor has compiled some key points from major surveys detailing the video game market to give further insight into its makeup and potential. The gaming culture in Canada is growing, which means the type of games and genres will grow along with the sector. Statista recently conducted a survey of 1 576 respondents aged 18 – 64 who are avid video game players, with telling results. ​​In December 2023, a survey about preferred video game genres in Canada revealed the top four genres as being Action, Action – adventure, Adventure and casual games accounting for 31% of respondents’ preferences.

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David Winter, Marketing Manager at BetVictor notes that “We’ve seen a steady increase in the popularity of action-themed and adventure-themed slots and many providers are exploring how to expand further into this market.”

The popularity of Action games such as platform and fighting games can be attributed to various factors, such as: social interaction, accessibility and inclusivity, social appeal, and cultural influence. With such a diverse audience, all these factors are crucial to understand the appeal of Action games.

In the digital age, gaming has transcended mere entertainment to become a cornerstone of culture, and nowhere is this more evident than in Canada. From coast to coast, a diverse community of gamers is thriving, reflecting the country’s inclusive spirit and passion for technology. Whether it’s the casual gamer enjoying a quick session on their smartphone or the dedicated enthusiast meticulously building a custom gaming PC, Canada offers a welcome haven for all kinds of gamers.

Diving deeper into the Statista results, Strategy games accounted for 29%. This shows us that players have a strong interest in tactical and decision-making games. While role-playing (RPG) and sports games garnered 22% each, simulation and shooters trailed slightly behind at 21% and 20% respectively.

MMO (massively multiplayer online games), as well as MMORPGs (massively multiplayer online role-playing games) and MOBA (multi online battle arenas) came in at 13% and 8% respectively, representing a significant but niche following. With such a diverse array of preferences, the survey underscores the multifaceted nature of interests among Canadian gamers. It highlights the need for game developers to cater for a wide range of genres and gameplaying styles in the Canadian market.

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From action shooter games to role-playing adventures, the industry has something for every gaming enthusiast in the Canadian market. Overall, the popularity of video games in Canada reflects a growing cultural phenomenon, where gaming has become a mainstream form of entertainment and a significant aspect of modern-day leisure activities.

Statistics anticipate a compound annual growth rate (CAGR) of 7.10% for 2022-2027, resulting in a projected market volume of US$24.52bn by 2027. Canada’s online gaming market is experiencing a surge in popularity, with a surging number of Canadian players engaging in immersive virtual reality experiences.

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