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Jonathan Doubilet

Playtech’s Player Account Management (PAM+) Platform is Selected to Power Ocean Casino Resort’s Online Casino Relaunch

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Playtech has announced its partnership with Ocean Casino Resort for the re-launch of its online casino platform in New Jersey.

Ocean Casino Resort has selected Playtech as its new platform provider and primary game provider, making it the second customer to implement Playtech’s award-winning Player Account Management (PAM+) system in the US.

Through the seamless integration of Playtech’s products, including the Player Account Management (PAM+) platform, Live Casino, and iCasino, Ocean Casino Resort will now be able to offer its players an unparalleled online casino experience. This partnership not only enhances the gaming experience at Ocean Casino Resort but also marks another successful implementation of Playtech’s PAM+ platform in the US.

As part of this exciting technology partnership, Playtech will utilize its omnichannel capabilities to bring the digital experience to Ocean players as well as introduce its entire catalog of New Jersey-approved games to the luxury resort’s online player base. Players can now access some of Playtech’s best titles, including the highly popular Gold Rush Cash Collect, providing an exciting array of games. Through its Live Casino offering, Playtech will also be bringing its unique and award-winning suite of live Casino games including Adventures beyond Wonderland.

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Ocean Casino Resort will have access to third-party content through the Playtech Open Platform (POP), which integrates directly with Playtech’s Player PAM+ platform. This allows operators to access a wide range of popular online and mobile in-house and third-party games. Additionally, Ocean Casino Resort will utilize Playtech’s AI-based Responsible Gaming technology, BetBuddy. Integrated into Playtech’s PAM+ platform, BetBuddy leverages the latest research on gambling behaviour patterns and advanced machine learning and AI capabilities to provide enhanced responsible gambling measures for online casino players.

“We excited to partner with Playtech to offer our players the best possible online casino experience. Playtech’s full service, state-of-the-art technology provides us with the tools and capabilities needed to deliver an exceptional and engaging online gaming experience. The agreement marks the beginning of a successful and exciting partnership with one of the world’s largest games providers,” Ray Stefanelli, VP of Online Gaming at Ocean Casino Resort, said.

“We are extremely proud to be the partner of choice for re-launching Ocean Casino Resort’s online casino offering and introducing exciting new gaming experiences for their customers. As Ocean Casino Resort continues to achieve exceptional growth, the resort is investing in state-of-the-art gaming technology and innovative systems to enhance its operations and our team is incredibly driven toward Ocean’s ongoing customer service strength, growth success, and market differentiation. We look forward to continuing to build on this fantastic partnership, driving continuous innovation in user experiences and helping to transform the journey of Ocean’s players,” Jonathan Doubilet, VP of U.S. Business Operations at Playtech, said.

Arthur Paikowsky

Playtech Supports ICRG’s Research on the Impact of Gambling on Under-served Groups in the US and Canada

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Playtech has provided support for the International Center for Responsible Gaming’s (ICRG) research program. The ICRG, a global pioneer and leader in gambling disorder research and education, has been conducting stringent competitions for research grants since 1996.

The ICRG, overseen by an independent Scientific Advisory Board comprising leading addiction specialists, has recently invited applicants to participate in research focused on the impact of gambling on under-served groups in the US or Canada. The strategic initiative aims to ensure funding for high-quality research in this critical area.

Playtech has actively supported this effort by funding research to better understand the impact of gambling on under-served groups in the US and Canada. This research will also help researchers, policymakers, regulators and the industry better understand how best to strengthen and enhance player protection amongst the groups in scope for the study.

Arthur Paikowsky, President of ICRG, said: “We are immensely grateful for Playtech’s donation, which marks a significant step towards improving our understanding of gambling-related health issues among indigenous communities in the US and Canada. This contribution will greatly enhance the effectiveness of responsible gambling measures and Playtech’s commitment to this cause is commendable and will undoubtedly make a substantial impact in the field of gambling research.”

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Jonathan Doubilet, VP of US Business Operations at Playtech, said: “Playtech is committed to creating a safer gambling environment and is a strong supporter of research that helps reduce gambling related harm and enhance player protection measures. We are delighted to be able to support the ICRG’s research that will help advance player protection for vulnerable groups in the US and Canada.”

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Grant Williams

Playtech and Hard Rock Digital Reach First Milestone Bringing RNG Slots, Table Games and Live Dealer Games to North America

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Playtech announced the successful completion of the first milestone in its strategic partnership with Hard Rock Digital (HRD). Since the initial announcement, Playtech has delivered a range of games through HRD’s existing proprietary Hard Rock Bet platform in New Jersey, including RNG slots, table games, and live dealer games. The table games include several Playtech-developed Hard Rock Bet branded games.

Under the terms of the partnership, HRD licensed Playtech’s proven technology solutions and iGaming content, enabling customers to enjoy a wide variety of exciting games through HRD’s proprietary online casino platform and technology offering. Customers in New Jersey and those in any future Hard Rock Bet iCasino markets in North America will have access to Playtech’s market leading RNG slots, and live dealer games, includes classical table games such as Blackjack, Roulette and also the award-winning game show Adventures beyond wonderland offering an unparalleled gaming experience for Hard Rock players.

The partnership has seen the release of a dedicated Blackjack table with more to follow, offering Hard Rock players a customised experience. This is just the beginning of a series of bespoke developments that will be made over the course of this partnership as Playtech remains committed to delivering innovative and engaging gaming experiences to HRD’s customers.

This valuable partnership combines Hard Rock’s strong global brand and Playtech’s extensive international market knowledge and innovative games. Currently, HRD offers online and retail sports betting in Arizona, Florida, Indiana, Ohio, Tennessee (online only), and Virginia, while offering retail sports betting and an integrated online sportsbook-casino experience in New Jersey. HRD also plans to launch in more states in the future and intends to bring its online Sportsbook and iGaming offerings to select international markets in the coming years.

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Jonathan Doubilet, VP of U.S. Business Operations at Playtech, said: “Our alliance is built on shared values, mutual trust, and a joint vision of driving innovation and a unique customer experience. By combining our expertise and resources, we are delighted to have reached our first milestone together and are excited about accelerating our growing partnership with Hard Rock Digital.”

Grant Williams, Senior Vice President of Casino at Hard Rock Digital, said: “We’re committed to having the best product in the market, and our first dedicated table – which will be one of many bespoke developments – is yet another way we are providing legendary entertainment to our players. We’re thrilled to introduce Playtech’s offerings to our New Jersey Hard Rock Bet players and look forward to continuing to develop unique digital experiences together as we expand in the US and international markets.”

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Canada

Playtech Enters US Retail Sports Betting Market

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Playtech has announced a new retail sports betting partnership with Gold Rush Gaming, whose Illinois affiliate, Gold Rush Amusements Inc, is a leading terminal operator in the rapidly expanding US video gaming market.

As part of the agreement, Playtech will provide Gold Rush with its proprietary sports betting kiosk software and management systems for distribution across Ohio.

This marks Playtech’s first strategic entry into the US Sports Betting market, just two years after it established operations in the country in the iGaming sector. This also marks Gold Rush’s first strategic entry into the US Sports Betting market, with distribution approaching 100+ key locations across Ohio, as its Illinois-based affiliate currently services the video gaming market throughout Illinois.

Jonathan Doubilet, US MD & VP Operations, said: “Through this partnership we will bring our extensive experience in retail sports betting to the US market for the first time. We’re confident that Ohio is the ideal place to start, leveraging our expertise and strong track record to deliver Self-Service Betting Kiosks across the state. We’re excited for this type of gaming to expand and look forward to introducing further products across the growing US market.”

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Rick Heidner, Owner and Manager of Gold Rush, said: “We are very pleased to partner with Playtech and leverage our joint expertise to launch kiosks in Ohio, a new and exciting market. We are bringing innovative content and best in class software to new players across the state. Our partnership is going from strength to strength, and we look forward to more exciting moments for our growth across the US in the near future.”

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