Industry News
SportCaller continues winning run for Kindred retention with Streakr
Unibet launch proves an instant success for ramping retention rates and improving CRM at the group’s leading brand
SportCaller, the free-to-play (FTP) sports-game specialist, has rolled out its latest innovative game, Streakr, with leading Kindred Group brand Unibet to instant acclaim.
Through SportCaller’s market-leading platform, Kindred has become the first operator to harness FTP as a central marketing tool with a long-term strategy at both group and local levels. Streakr is just the latest manifestation of these plans, focusing on driving deeper engagement and reliable retention among active customers at Unibet, as the brand bids to grow its international footprint.
Streakr is a free-to-play game which enables users to win free bets and cash prizes for accurately predicting consecutive correct results. The player with the longest winning streak scoops a jackpot-sized prize, but the game’s underlying premise embraces a softer marketing function to improve customer dwell time and repeat visits.
Early results have already surpassed Unibet projections in the first week after launch. Over 60% of those customers have since returned to play on a daily basis, while 15% of them have already been awarded a prize from playing. This intuitive and accessible FTP format offers highly attainable prizes, ranging from £2 to a £30.000 jackpot, and is tailored to assist Unibet in driving and retaining active customers.
Streakr is just the latest original sportsbook offering to market off the SportCaller production rank, delivering low-cost acquisition levels with a trademark flair for innovation, coupled to trackable and provable results. These traits led to SportCaller being named as Best Acquisition & Retention Partner and Sports Betting Innovator of the Year at the prestigious EGR B2B Awards 2019.
More broadly, SportCaller’s burgeoning partnership with Kindred’s stable of global brands has seen the group roll out a total of 15 games across 14 countries and in 14 different languages over the past few months, running games from local leagues to international tournaments, with at least 20 different sports scheduled to feature by Q1 2020.
SportCaller’s game-changing, light-to-deploy platform empowers now partners to easily press “predictor” games, like Streakr, into the service of any sport or event. This new mechanic allows both operator partners and media owners to launch their own branded games with speed and flexibility to capture the enthusiasms of fans across the sporting calendar’s mass-market events.
Johannes Nijboer, Sportsbook Business Portfolio Manager at Kindred Group, said: “At Unibet, as with all Kindred Group brands, our cornerstone aim is to improve the user experience with customised, local solutions on the international stage. Which is why this companywide alliance with SportCaller makes so much sense for driving retention in a responsible manner Above all, it provides the elasticity and peace of mind for us to grow a regulated and sustainable sports betting market across our markets.
“The unique platform developed by SportCaller frees up our local teams to deploy games based on their territorial strategies in addition to catering for worldwide needs. Their proven track record, industry knowledge, and 24/7 support readily made them our preferred partner, while their rapid concept-to-actualisation game creation and fully-compliant deployment mean we can target and plan with precision, no matter what the territory.”
SportCaller MD Cillian Barry added: “We like to think that our FTP platform’s speed of integration and scalability set SportCaller apart. And Streakr is the latest incarnation in this ongoing evolution, demonstrating the varied benefits of our wide-ranging games, and promoting the sportsbook proposition via softer marketing techniques aimed at consolidating retention.
“Given that FTP has become a significant marketing function for Kindred as they look to enhance the customer experience through innovation, this is a partnership of which we’re particularly proud. We look forward to working in close collaboration with their family of brands over the years to come.”
In a standardised marketplace running out of ideas and regulatory rope for sign-up offers and bonuses, SportCaller is transforming free-to-play games into a standalone vertical for enhanced recruitment strategy, reactivation and retention through consequential engagement and organic gameplay across the sporting spectrum.
Industry News
Blackstone to List Spain’s Cirsa Shares in Madrid Early 2025
Private equity investor Blackstone plans to list shares of Spanish gambling company Cirsa in the first half of 2025 in an initial public offering.
Blackstone would raise between 700 million euros and 1 billion euros,floating between 20% and 25% of Cirsa.
The investment fund has hired Barclays, Deutsche Bank and Morgan Stanley as global coordinators, according to reports.
Cirsa, Blackstone, Barclays, Deutsche Bank and Morgan Stanley did not immediately respond to requests for comment.
Blackstone acquired Cirsa, which operates casinos and betting shops across Spain and Latin America, in 2018 for an undisclosed sum.
In 2021, a Spanish newspaper reported Blackstone was considering a Cirsa IPO in a deal that would value the company at around $3.4 billion.
The post Blackstone to List Spain’s Cirsa Shares in Madrid Early 2025 appeared first on European Gaming Industry News.
Industry News
Betsson’s Customer Service Team Nominated for Award at the CX Exchange Awards 2024
Betsson Group’s Customer Service team has been shortlisted for the “Best Customer Experience” at this year’s prestigious CX Exchange Awards 2024.
Melissa Zalbeigi, Director of Customer Service Operations at Betsson Group, said: “We are honoured and excited to be nominated for this award. It’s a privilege to be recognised alongside industry leaders and to compete against such esteemed companies. This nomination is a testament to our team’s dedication to providing exceptional customer service.”
The post Betsson’s Customer Service Team Nominated for Award at the CX Exchange Awards 2024 appeared first on European Gaming Industry News.
Industry News
Quixant to Exhibit at ICE 2025
Following a strong showing at G2E 2024 in Las Vegas, where Quixant highlighted its expanded range of processors and graphics configurations for its QMAX 3 hardware platform and launched the IQ Connect, the company looks forward to continuing its tradition of showcasing breakthrough technology at ICE. From cost-effective and powerful options like the IQ range, to the robust and reliable IQON range, all the way to the maximum power and performance of the QMAX range, Quixant’s Intel and AMD-based platforms span a spectrum of power, performance and cost requirements to meet the unique needs of gaming businesses worldwide.
Known for its customisable design and easy serviceability, the QMAX 3 sets new standards in gaming hardware. Launching the enhanced offering to the European market for the first time at ICE, the product now features processor options that include a budget-friendly Celeron for cost-conscious projects, alongside higher-performance Intel Core i5 and i7 options. The product also allows customers to choose configurations with or without a discrete GPU (dGPU), enabling them to tailor graphics capabilities to project needs. This flexibility empowers game developers to strike the ideal balance between performance, power and budget, making it an unparalleled solution for diverse market demands.
Returning to ICE by popular demand, Quixant’s IQ 2 platform is designed to offer powerful, cost-effective performance for a range of gaming applications. It is proving to be the ideal solution for delivering high-quality gaming experiences at a budget-friendly price.
Also to be highlighted at the Quixant booth are its embedded Software Suite solutions, which provide game developers a comprehensive toolset to optimise the game development process, simplify deployment, ensure compliance and maintain robust security. The solutions allow developers to focus on creating immersive player experiences, in the confidence that the technical aspects are covered by Quixant’s range of solutions.
Quixant’s newly launched IQ Connect 1 will also be showcased at the booth, a platform which was designed for the North American route and distributed gaming market and other markets that require a JAMMA connector. Equipped with advanced JAMMA expansion capabilities, it is an ideal fit for cabinets and kiosks requiring JAMMA connectors, seamlessly integrating flexibility, power and affordability into one solution. The product is positioned to elevate gaming experiences in cost-sensitive markets without sacrificing performance.
Mark Price, SVP Sales & Operations, EMEA & RoW for Nexteq PLC, the parent company of Quixant, shared: “We have always been about empowering our customers to focus on creating unforgettable gaming experiences. With ICE moving to Barcelona, it is a new era, and we are eager to support our customers with game-changing technology, robust supply chain solutions, and our embedded Software Suite that comprehensively addresses power, performance, security, and regulatory compliance. Our goal is to make it simpler, faster, and more cost-effective for gaming leaders to bring their vision to life.”
Price continued: “ICE 2025 arrives at a pivotal time for the gaming industry, particularly in Latin America. With Brazil’s sports betting legalization set to take effect this January and land-based gaming legislation advancing, regional growth opportunities are growing. As we prepare to meet with our LatAm customers and prospects at the show, we are committed to supporting this expansion with adaptable, cost-effective hardware solutions designed to help clients succeed in these evolving markets.”
Price concluded: “To help our customers stay ahead in Brazil as the regulatory landscape unfolds, Quixant has partnered strategically with Novatrade to ensure a secure supply chain with stock held in Brazil. This partnership simplifies regulatory compliance and reduces costs for both Quixant and its customers. With local operations and a bonded warehouse, we can defer import duties and taxes, while dual stock locations in Brazil and Taiwan allow for quick fulfilment. Additionally, issuing local invoices in Brazilian Reais makes the purchasing process seamless for our customers.”
Michael Minor, SVP Sales & Operations, North America for Nexteq PLC, said: “Our focus at Quixant has always been to drive innovation in gaming technology, equipping our global customers with the solutions they need to excel in a highly competitive industry. With each new generation of products, we aim to empower our customers to create even more memorable gaming experiences, backed by technology that is as adaptable as it is powerful. With the introduction of solutions like the enhanced QMAX 3, the IQ 2, and the IQ Connect 1, we are positioned to empower our global partners with the technology and flexibility they need to succeed in this dynamic landscape.”
Minor continued: “We are thrilled to bring the IQ Connect 1 to ICE, giving industry professionals another opportunity to experience how this innovative platform complements our product portfolio. The product is a transformative addition for the North American market. By combining the compact and high-performance design of the IQ 2 with advanced JAMMA functionality, we have created a platform that stands out for its versatility, power, and cost-effectiveness.”
Whether a traditional game developer, or you are looking to move from the online gaming world to the land based space, Quixant have highly adaptable, specialist gaming solutions. As the team prepares to engage with industry leaders at ICE 2025, they are excited to discuss how their solutions can address shifting market needs.
Attendees can find Quixant at stand 3F42, where they are invited to explore how Quixant’s powerful and adaptable platforms and extensive support services drive efficiencies and industry success in this rapidly evolving market.
The post Quixant to Exhibit at ICE 2025 appeared first on European Gaming Industry News.
-
Africa2 weeks ago
Punt Casino Voted as “Best No Download Casino 2024” by Popular Guide SouthAfricanCasinos.co.za
-
BGaming2 weeks ago
BGaming pens Brazilian multi-brand agreement with Cometa Gaming
-
Balkans4 weeks ago
BEGE celebrates 15 years as Eastern Europe’s premier gaming expo
-
Booming Games4 weeks ago
Booming Games’ premium content is now certified in Brazil
-
Asia2 weeks ago
Natural8 India gives poker enthusiasts across the country a chance to become Asian Poker Tour (APT) champions from the comfort of their homes!
-
Compliance Updates5 days ago
Gaming Control Board (GCB) Statement on Allegations Regarding Curaçao’s Licensing Reforms
-
Central Europe4 weeks ago
Evoplay enters Czech market with exclusive Fortuna collaboration
-
a leading B2B provider of iGaming solutions3 weeks ago
Atlaslive’s Sportsbook Recognized with Silver Win at SBC Awards Latinoamérica 2024