Compliance Updates
MGCB cracks down on 13 illegal offshore gambling websites targeting state residents

Action aims to safeguard Michigan players from unregulated, high-risk gambling practices
The Michigan Gaming Control Board (MGCB) has taken swift and decisive action against 13 illegal offshore gambling websites, which were found to be unlawfully targeting Michigan residents. The websites in question—Captain Jack Casino, Casino Brango, Ducky Luck Casino, El Royale Casino, Jazz Casino, Jazz Sports Casino Racebook, Looselines, Planet 7 Casino, Red Dog Casino, Royal Oak Casino, Silver Oak Casino, Skybook, and Slots of Vegas—were operating without proper state licenses, in clear violation of Michigan law.
The operators of these sites, based in jurisdictions including Curaçao, Costa Rica, and the Autonomous Island of Anjouan, have been issued cease-and-desist orders by the MGCB. The action comes as part of ongoing efforts to protect Michigan’s residents from unregulated gambling practices and ensure the integrity of the state’s gaming industry.
Protecting Michigan Residents from Illegal Gambling Risks “These illegal gambling websites put Michigan residents at significant personal and financial risk,” said Henry Williams, Executive Director of the Michigan Gaming Control Board. “Our priority is to maintain a secure and regulated gaming environment. These websites not only violate Michigan’s laws but also engage in deceptive practices that endanger consumers, including withholding winnings and imposing unfair wagering requirements.”
The websites, which allowed Michigan players to gamble using a variety of payment methods—such as credit cards, PayPal, and cryptocurrencies—engaged in dishonest practices, such as restricting withdrawals and demanding players meet high, often unreasonable, wagering thresholds before accessing their funds. This leaves users vulnerable to financial exploitation and undermines the fairness of the gambling experience.
In addition to financial risks, these offshore operators do not meet Michigan’s standards for responsible gaming, consumer protection, or data security, putting users at further risk of fraud and identity theft.
A Strong Message to Offshore Operators
The MGCB’s action serves as a firm warning to illegal offshore operators attempting to skirt Michigan’s legal framework. The cease-and-desist letters instruct the operators to cease all unlawful activities within 14 days of receipt. If the operators fail to comply, the MGCB will work with the Michigan Attorney General’s Office to pursue legal action against these entities.
How Michigan Residents Can Protect Themselves
The MGCB strongly encourages Michigan residents to be vigilant and only engage with online gambling sites that are authorized and licensed by the State of Michigan. To assist players in identifying legal operators, the MGCB provides a list of approved platforms on its official website at Michigan.gov/MGCB.
Residents who suspect illegal gambling activity or who encounter suspicious online platforms are urged to report it immediately. Tips can be submitted by calling the MGCB hotline at 1-888-314-2682 or by emailing [email protected].
Commitment to Ensuring a Safe Gaming Environment
The Michigan Gaming Control Board remains unwavering in its commitment to preserving the integrity of Michigan’s gaming market. The MGCB continues to monitor the online gaming landscape closely to ensure all operators comply with state regulations and uphold the highest standards of consumer protection, fairness, and security.
“These relentless actions are part of our ongoing effort to provide a transparent and trustworthy gaming environment for all Michigan residents,” Williams added. “We will continue to take necessary steps to protect players and maintain the integrity of Michigan’s regulated gaming industry.”
Gambling in any form is for entertainment purposes only. If you or someone you know may have a gambling problem, contact the National Problem Gambling Helpline at 1-800-GAMBLER, text 800GAM, or visit www.1800gamblerchat.org. Help is available 24/7 and is free and confidential.
The post MGCB cracks down on 13 illegal offshore gambling websites targeting state residents appeared first on Gaming and Gambling Industry in the Americas.
Ben Clemes
High Roller Submits Gaming License Application in Ontario

High Roller Technologies, operator of the premium online casino brands High Roller and Fruta, announced the submission of its Internet Gaming Operator license application in Ontario, Canada, targeting the launch of its flagship brand HighRoller.com in the second half of 2025.
“The submission of our licensing application to access Ontario’s regulated online gambling market is an important milestone in our Company’s journey. Once our application is approved, we anticipate that we will have the opportunity to launch our online casino product into the market later this year,” said Ben Clemes, Chief Executive Officer at High Roller.
Ontario is one of the largest regulated online gambling markets in the world as measured by gross gaming revenue. In 2024, regulated online gambling operators within the province generated approximately $2.3B in gross gaming revenue, and growth continues to be recorded in the first half of 2025. Recently, the province of Alberta passed enabling legislation to establish a regulatory framework for online gambling. Once available, the Company also intends to pursue licensure in Alberta to expand its regulated market footprint in Canada.
“Ontario is missing an elegant brand like High Roller. We’re excited to roll out the red carpet for our new customers, and we’re looking forward to showcasing our tremendous product,” said Clemes.
The post High Roller Submits Gaming License Application in Ontario appeared first on Gaming and Gambling Industry in the Americas.
Compliance Updates
UKGC Launches New Consumer Voice Framework

The UK Gambling Commission (UKGC) has unveiled a new and improved Consumer Voice framework, marking a major step forward in how the regulator listens to and understands the experiences of people who gamble in Great Britain.
The new framework expands the Commission’s research capabilities by introducing four specialist research suppliers, each bringing unique expertise to the table. This shift allows the Commission to delve deeper into the views, motivations, and behaviours of gambling consumers – including those from underrepresented or harder-to-reach groups such as people gambling on specific gambling products, particular demographic groups and those experiencing negative consequences from their own or someone else’s gambling.
Under the new framework, the Consumer Voice programme will now be supported by:
Yonder Consulting – specialists in mixed methodology research
The Behavioural Insights Team – experts in experimental and behavioural research
Humankind Research – qualitative experts with a focus on hard-to-reach audiences
Savanta – providers of fast-turnaround, cost-effective research.
Each supplier has signed a two-year contract, with the potential for extension until 2029.
“This new framework gives us greater agility and reach than ever before. With these four partners, we’re better equipped to commission high-quality research quickly and use a range of approaches to respond to emerging trends or risks as they develop. The Consumer Voice programme is central to our efforts to ensure our decisions are grounded in the lived experiences of all consumers and the evolving realities of gambling,” said the Gambling Commission’s Head of Research, Laura Carter.
Consumer Voice complements the Commission’s nationally representative Gambling Survey for Great Britain (GSGB) by offering a flexible, targeted approach to gathering insight. It allows the Commission to conduct deep dives into specific issues, test new ideas and track consumer sentiment over time.
In 2024 alone, the programme engaged with over 10,000 gambling consumers. Previous studies have tackled issues like financial risk checks, bonus incentives and gambling during the cost-of-living crisis.
Joe Wheeler, Associate Director of Yonder Consulting, said: “Over the past three years Yonder Consulting have partnered with the Gambling Commission in delivering mixed-methods research for the Consumer Voice Programme. We’ve supported on a wide range of impactful research programmes, covering elements of the consumer experience like trust in the industry, engagement with the unlicensed market, behaviours during key sporting events and the impact of marketing and bonus offers. We’re delighted to continue our ongoing partnership and to support the Commission in delivering against key policy evidence gaps.”
Eleanor Collerton, Senior Advisor of the Behaviour Insights Team (BIT), said: “We’re delighted to contribute to the Gambling Commission’s Consumer Voice programme. As a global research and innovation consultancy, BIT combines a deep understanding of human behaviour with evidence-led problem solving to improve people’s lives. We’re excited to contribute our expertise in experimental research to generate new insights, address key evidence gaps, and help ensure consumer voices shape meaningful and effective gambling policy, building on more than five years of work to reduce gambling harms in GB.”
Tom Silverman, Co-Founder of Humankind Research, said: “Humankind Research specialises in research with a positive impact, and much of our work is exploring lived experience of complex issues and under-served groups. So we are delighted to be chosen to be the Gambling Commission’s partner for ‘in-depth qualitative research’ within the Consumer Voice framework. It is a fantastic opportunity to work in close collaboration with the Commission to really understand the experiences and needs of people who are involved in or affected by gambling; using sensitive and inclusive research approaches to gain strategic insights that can help to guide policy and priorities.”
The post UKGC Launches New Consumer Voice Framework appeared first on European Gaming Industry News.
Compliance Updates
Michel Groothuizen Joins GREF as Board Member

Michel Groothuizen, chairman of the Netherlands Gambling Authority, has been unanimously appointed as general board member of the board of the Gambling Regulators European Forum (GREF) for the period 2025-27. GREF is a partnership in which gambling regulators from Europe share knowledge, experiences and best practices and work together on a safe and fair gambling market.
In his new role, he will spend the next two years working to strengthen the importance of GREF and to further grow the organisation. His personal mission is to work with other regulators to establish shared standards in the area of gambling supervision.
“An example of this is the clear standard that gambling under the age of 18 is an absolute no go,” said Groothuizen.
He looks forward to a pleasant collaboration with other countries in the coming administrative period.
The post Michel Groothuizen Joins GREF as Board Member appeared first on European Gaming Industry News.
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