CyberPowerPC India launches ‘Play Guarantee’ campaign for a transparent and gamer-first experience

In a move aimed at increasing transparency and consumer trust in India’s rapidly growing PC gaming ecosystem, CyberPowerPC India has launched its ‘Play Guarantee’ campaign, aimed at giving Indian gamers greater confidence and clarity when purchasing high-performance gaming PCs. By introducing a 30-day satisfaction assurance on its Play Ready systems, the initiative seeks to reduce uncertainty in the buying process and reflect the brand’s trust in the quality and consistency of its builds.

In a market where gamers often make high-investment purchases without knowing exactly how their machine will perform until they bring it home and install a game, CyberPowerPC India is changing the game. With the Play Guarantee, CyberPowerPC India reinforces its confidence in the performance and reliability of its systems, offering buyers added assurance that what they receive will meet or exceed expectations. This is a first-of-its-kind offer in India’s custom PC market.

Every system sold under the Play Guarantee will be built using 100% brand-new parts sourced from authorized manufacturers. Each PC will come pre-installed with a genuine and activated version of Microsoft Windows at the BIOS level, ensuring users avoid post-purchase license issues or hidden software costs.

Additionally, customers will receive one year of on-site support, with certified technicians dispatched to their location for repairs or replacements, eliminating the need for long shipping delays or third-party service centers. Before dispatch, all the PCs undergo rigorous stress testing using global industry benchmarks to ensure performance integrity across GPU, CPU, thermals, and memory.

Vishal Parekh, Chief Operating Officer, CyberPowerPC India commented,“As more Indian gamers upgrade to high-performance PCs, trust becomes a critical factor. Gamers shouldn’t have to take a leap of faith when buying a PC. They should know what they’re getting and know it works right out of the box. We at CyberPowerPC India always believed in transparency, may it be sharing FPS benchmarks before purchase or building with only brand-new components.  The ‘Play Guarantee’ campaign aligns perfectly with our commitment to building a credible, consumer-first ecosystem in Indian PC gaming, especially as the community becomes more competitive and discerning.”

According to a NeoGrowth study, 54% of Indian consumers prefer offline shopping due to the assurance of authenticity and product quality, underscoring a strong demand for transparency in purchase decisions. CyberPowerPC India’s ‘Play Ready’ campaign aims to replicate this confidence in the online custom PC market.

This campaign follows the company’s recent efforts to strengthen grassroots esports infrastructure, including its partnership with Indian esports organization Orangutan to power ApeCity, a dedicated esports arena in Navi Mumbai, with high-performance systems.

As part of its ongoing investment in the growth of India’s PC gaming market, CyberPowerPC India is also working to make high-performance gaming setups more accessible to a wider range of gamers. With the launch of its ‘Play Ready’ campaign, the company aims to foster a gaming culture built on transparency, trust, and a seamless user experience.