Press Releases
How to Find a Safe Online Casino? Expert Tips from SOFTSWISS
As online gaming becomes more popular, so do the risks of ending up on unsafe platforms. Choosing the right platform is crucial for a secure and fair experience. Being advocates of Responsible Gaming, experts at SOFTSWISS, a global tech provider, share practical tips on how to identify reliable online casinos.
How to Spot a Safe Online Casino
Anti-Fraud Support experts at SOFTSWISS Managed Services emphasise that a positive gaming experience begins with careful research. Attention to licensing, compliance history, withdrawal policies, and bonus terms is essential for making informed decisions in the online casino space.
- Independent Casino Forums. Reputable online forums are a go-to resource for cautious users, offering peer reviews that spotlight both trustworthy operators and rogue platforms. These communities play a key role in helping users steer clear of scams.
- Licensing Information. A legitimate casino will clearly display its licence information. When this information is missing or linked to less established jurisdictions, it may signal the need for closer scrutiny to better understand the platform’s operating standards.
- Responsible Gaming & Data Protection. Trustworthy casinos actively promote responsible gaming by offering self-exclusion tools, deposit limits, and access to support resources. They also follow strict data protection practices, ensuring player information is securely stored and never misused or shared without consent.
- Bonus & Terms and Conditions Details. Rogue casinos may use vague or unclear wording to void player winnings later. Legitimate casinos always provide clear, transparent conditions.
- Withdrawal Policies. Reliable casinos process payments promptly and transparently. Delays in withdrawals, especially without justification, may indicate malicious intent.
- Complaint History & Customer Support. Reviewing popular mediation platforms helps to see how the casino handles player disputes. Ignoring complaints is a major warning sign. Safe casinos provide fast, professional support across various channels. No support or poor service suggests the platform is not reliable.
Emilia Kurzynska, Deputy Team Lead of the Anti-Fraud Team at SOFTSWISS, recommends: “Evaluating overall transparency is key to assessing an online casino’s credibility. Trustworthy platforms share clear operational information, support responsible gaming practices, and maintain professional, consistent communication.”
Red Flags: Signs of a Rogue Online Casino
There are certain indicators that may suggest underlying issues. SOFTSWISS security experts note that careful evaluation of the following details can help minimise potential risks.
- Copied Design & Interface. Fraudulent platforms sometimes mimic the look and feel of well-known brands. Clues such as mismatched brand names or leftover code snippets – visible in browser developer tools – may indicate imitation.
- Suspicious Email Promotions. Poorly written or oddly translated emails, especially those landing in spam folders, should be treated with caution. Links in such messages may lead to untrustworthy registration pages.
- Broken or Limited Game Library. Frequent game crashes or a limited selection may indicate a fake platform focused only on collecting deposits.
- Payment Redirects to Unknown Domains. Unexpected redirects to unfamiliar or mismatched domains during payment may be a warning sign. These redirects could be attempts to harvest sensitive payment data.
Emilia Kurzynska, summarises: “Choosing the right online casino can make all the difference in players’ gaming experience. Responsible gaming roots in transparency, licensing, a strong reputation, and avoiding platforms that raise red flags. Careful players do their own research and trust their instincts when in doubt.”
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 27,800 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post How to Find a Safe Online Casino? Expert Tips from SOFTSWISS appeared first on European Gaming Industry News.
SolutionsHub is pleased to announce the appointment of James O’Kelly as Head of Corporate Development, a newly established role that underscores the company’s commitment to strategic growth, innovation, and excellence in client service.
Since joining SolutionsHub, James has been instrumental in driving key initiatives across the organization. Over the past 18 months, James has headed high-impact growth intiatives, managed treasury and led sucessful licensing for clients. His contributions have also extended to representing SolutionsHub on the international stage, enhancing the company’s global presence.
In his new role, James will take the lead on a range of high-impact strategic initiatives in close collaboration with the Board of Directors. His primary focus will be on identifying and cultivating key partnerships, as well as spearheading the development of innovative product lines that align with the company’s long-term vision. To fully dedicate his efforts to these forward-looking priorities, James will be transitioning responsibility for day-to-day operations and compliance to other senior members of the leadership team. This shift will enable him to concentrate on shaping the company’s future growth trajectory and ensuring its continued success.
“James has consistently demonstrated outstanding leadership and a deep understanding of our business and industry,” said Lee Hills, CEO of SolutionsHub. “His appointment as Head of Corporate Development is a natural evolution that aligns with our long-term strategic goals and further reinforces the strength of our leadership team.”
James will continue to play a pivotal role in advising and supporting clients through increasingly complex regulatory, licensing, and jurisdictional considerations. Leveraging his extensive experience and strong track record of delivering innovative, compliant, and forward-thinking solutions.
The post James O’Kelly Appointed Head of Corporate Development at SolutionsHub appeared first on European Gaming Industry News.
The studio is shortlisted for the “Brand of the Year – B2B” category
ELA Games, an innovative game development studio, has been shortlisted for the “Brand of the Year – B2B” category at the upcoming EGR Marketing & Innovation Awards 2025.
The EGR Marketing & Innovation Awards is an event that celebrates key figures and innovative brands within the iGaming industry. The ceremony recognises companies that demonstrate commercial success through game-changing creativity and contributions to the improvement of the industry. It gathers the brightest and most influential minds to reward those who have helped the online gaming sector grow.
ELA Games’ nomination for the “Brand of the Year – B2B” category highlights the company’s efforts in creating a portfolio that balances operator-centric growth with player-friendly gaming experiences. The studio has demonstrated a commitment to helping operators improve player acquisition and retention metrics through data-backed performance, making it a beneficial partner.
Marharyta Yerina, ELA Games’ Managing Director, commented on the nomination, “The ELA Games team is proud to receive a nomination for a significant category at a prestigious event. We’ve made considerable strides in 2025 to develop our portfolio and create games that both help operators grow and provide fun for players. We look forward to networking with all our peers at the ceremony, and congratulations to all nominees!”
The EGR Marketing & Innovation Awards 2025 will take place on June 19, 2025, at The Mermaid, London. The ELA Games team will attend the ceremony for a night of excitement, networking, and celebration.
The post ELA Games Receives Key Nomination at EGR Marketing & Innovation Awards appeared first on European Gaming Industry News.
Giorgia Kasat
Reals Appoints Giorgia Kasat as New Head of HR, Strengthening Organizational Strategy in the Betting Industry
Leading Brazilian Betting Brand Reals Welcomes Former Itaú and Votorantim Executive to Drive Human Capital Development
Reals, one of Brazil’s leading regulated online betting and gaming platforms, has announced the appointment of Giorgia Kasat as its new Head of Human Resources. With over 20 years of experience in strategic people management, organizational transformation, and leadership development, Giorgia brings a wealth of expertise from her roles at major corporations such as Votorantim, Banco Itaú, Duratex, Capgemini, and Munksjö.
Recognized as a finalist in the 2024 “Most Admired CEOs and HR Leaders” awards by Grupo Gestão RH, Giorgia also holds an Executive Business degree from Fundação Dom Cabral, an MBA in Business Management from Fundação Getúlio Vargas (FGV), and certification in Group Psychodrama from PUC-SP.
“We believe that a company’s success is directly linked to its ability to foster the best in its people within a healthy, growth-oriented environment. Giorgia’s human-centered leadership style drives engagement and positive results. As a serious and regulated company, professionalism is a core value for us, and her arrival is a strategic step in our organizational growth,” said Hilton Andrade, CFO of Reals.
Giorgia expressed enthusiasm about joining Reals at a pivotal moment for the company and the industry: “I’m excited to take on this new challenge with a major player in the betting and online gaming industry. My passion lies in developing people who go on to inspire and empower others. Together, we’ll build a strong culture of growth, diversity, and performance in a sector that is rapidly consolidating in Brazil and globally.”
Reals Expands Workforce and Strengthens Market Presence
Amid rapid expansion, Reals is in the process of hiring approximately 1500 new employees and preparing to move into a new 6,000 m² headquarters in São Paulo. Already a standout in the market, Reals made headlines earlier this year by becoming the first Brazilian betting operator to sponsor a major European football club, AC Milan, as its Official Regional Betting Partner for Latin America.
Reals also holds a master sponsorship with Coritiba Foot Ball Club in Brazil and boasts an all-star ambassador roster led by TV personality Rodrigo Faro, alongside popular influencers Ítalo Sena, Edu Primitivo, and Gabi Nery.
With a 9.5 rating on Reclame Aqui, Reals is among the top-rated licensed betting operators in Brazil, reinforcing its reputation for reliability and customer trust.
The post Reals Appoints Giorgia Kasat as New Head of HR, Strengthening Organizational Strategy in the Betting Industry appeared first on Gaming and Gambling Industry in the Americas.
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