The Arizona Department of Gaming (“ADG”) is issuing this Consumer Protection Alert to inform Arizonans of a concerning nationwide trend that has now reached Arizona. Fraudulent operators are falsely claiming that legitimate Arizona casinos have launched online gaming platforms. These illegal online casino platforms are presenting themselves as legitimate platforms by offering illegitimate or illegal gaming services. Online casinos (often referred to as “igaming”) are not legal in Arizona. Any claims otherwise should be treated as highly suspicious. These scams not only put players at financial risk but also undermine the integrity of Arizona’s regulated gaming industry.

ADG has received multiple reports of fraudulent online casinos targeting Arizonans, as well as complaints from patrons who have been misled. These scams are being widely disseminated through social media advertisements directing consumers to download apps and visit websites, and are enticing unsuspecting consumers to spend money on illegitimate games.

The Arizona Department of Gaming urges residents to verify the legitimacy of any online gaming platform before engaging in play. Many of these operations are not legal or regulated, leaving users vulnerable to fraud, identity theft, and other serious risks. Due to their unregulated nature, ADG is unable to resolve complaints and disputes arising from unregulated and illegal gaming sites, leaving victims with little to no chance of recovering lost funds. It is important to remember that just because you can download the app, visit the website, and play the games, it does not mean it is a legitimate and legal gaming platform.

In light of these developments, the Department encourages both Arizona residents and visitors to visit our website to find a list of all regulated casinos and licensed event wagering and fantasy sports operators legally taking bets in Arizona. The list can be found on the Department’s website at gaming.az.gov. Legal, regulated operations provide important consumer protections not found in the illegal market, helping ensure a safer experience for participants.

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The Dangers of Illegal Online Casinos:

Fraudulent online casinos often mimic reputable platforms, using familiar branding, flashy advertisements, and enticing promotions to lure victims. These unregulated operations leave participants vulnerable to:

• Financial loss through fake gaming platforms or fraudulent prize fees.
• Identity theft resulting from shared personal or financial information.

Common Red Flags of Illegal Platforms:

These deceptive platforms often use tactics such as:

• Mimicking branding of legitimate Arizona casinos, including similar or actual logos and names.
• Enticing promotions that appear too good to be true, such as excessive bonuses or guaranteed wins, luring players into providing sensitive information.
• Incorrect Website URL/Mobile App – Fraudulent sites often use web addresses that closely mimic legitimate casino names but have slight misspellings or different domain extensions (e.g., .net instead of .com).

How to Protect Yourself:

• Check before you bet: verify the licensed and regulated casinos and operators in Arizona.
• Be skeptical of advertisements or promotions on social media promising guaranteed wins or no-risk gaming.
• Avoid sharing personal or financial information with unverified sources.
• Look for sites that include resources for dispute resolution, as well as self-exclusion, responsible gaming messaging, or a toll-free helpline number.

Reporting Suspicious Activity, Fraud, or Identity Theft:

If you encounter fraud, identity theft, or suspicious online gaming operations, apps, or websites impersonating a casino or claiming to be a licensed operator in Arizona, please take the following steps:

1. Document the website URL, app, business name, and any promotional materials associated with the fraudulent operator.
2. Report it to ADG at [email protected] and the Arizona Attorney General’s Office Consumer Information and Complaints Unit at (602) 542-5763 or by visiting azag.gov/consumer.
3. Cease activity on the platform and monitor financial accounts for unauthorized transactions.

If you suspect identity theft, report it to the Federal Trade Commission (“FTC”): for help in English, go to IdentityTheft.gov and for help in Spanish, go to RobodeIdentidad.gov.

The Arizona Department of Gaming announced today $30,845,042 in tribal gaming contributions to the Arizona Benefits Fund for the third quarter of Fiscal Year 2025. This amount represents an approximate 7.9 percent increase when compared to the same quarter of FY 2024.

The Arizona Benefits Fund receives 88 percent of tribal gaming contributions, providing significant dollars to support instructional improvement in schools, trauma and emergency care, tourism, and wildlife conservation throughout the state.

Tribal gaming contributions to the Arizona Benefits Fund for the 3rd quarter of the Stateߣs FY 2025 are as follows:

Instructional Improvement Fund/Education ߝ $15,373,169

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Trauma and Emergency Services Fund ߝ $7,686,584

Arizona Department of Gaming Operating Costs ߝ $2,776,054

Arizona Wildlife Conservation Fund ߝ $2,196,167

Tourism Fund ߝ $2,196,167

Problem Gambling Education, Treatment and Prevention ߝ $616,901

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FY 25 Qtr 3 Total: Tribal Gaming Contributions to the Arizona Benefits Fund ߝ $30,845,042

Per the Arizona Tribal-State Gaming Compact, Tribes with casinos also contribute a percentage of their Class III gross gaming revenue to cities, towns, and counties. Currently, there are 26 Class III casinos in Arizona, which ADG regulates in partnership with Arizona tribes. Since the inception of tribal gaming in Arizona, over $2.34 billion in cumulative tribal contributions has been contributed to the state and its cities, towns, and counties since FY 2004.

The Arizona Department of Gaming (“ADG”), Division of Problem Gambling (“DPG”), in collaboration with the National Council of Problem Gambling (“NCPG”), recognizes March as Problem Gambling Awareness Month. 2025 marks the 22nd anniversary of Problem Gambling Awareness Month. The theme of this year’s campaign, “Seeking Understanding,” focuses on increasing awareness of problem gambling as a serious but often misunderstood mental health condition. The campaign seeks to foster greater awareness and empathy, break down barriers to treatment, and provide support for individuals and families impacted by gambling-related harm.

“Problem gambling is a serious issue that impacts thousands of Arizonans, including families and young people,” said Governor Katie Hobbs. “As Governor, I am committed to raising awareness and ensuring that those struggling with problem gambling have access to the resources and support they need.”

Problem gambling, defined as gambling behaviors that disrupt or damage personal, family, or professional lives, affects millions of Americans. Nationally, approximately 2.5 million U.S. adults meet the criteria for a severe gambling problem, with an additional 5 to 8 million individuals experiencing mild to moderate gambling problems.

In fiscal year 2024 (July 1, 2023 – June 30, 2024), Arizona’s Division of Problem Gambling provided 3 trainings for clinical providers and connected 992 people across the state to treatment. In the same period, DPG provided $1.3 million to support treatment of individuals affected by problem gambling. This past fiscal year, DPG continued to work with Arizona stakeholders to implement its self-exclusion program for event wagering & fantasy sports (“EWFS”), which allows those who may struggle with gambling to exclude themselves from these games statewide. DPG self-exclusion staff work with tribal gaming facilities and EWFS operators on a daily basis to update the patron self-exclusion list. In FY2024, this resulted in a total of 519 self-exclusions enrolled, bringing the total in Arizona to 2,230.

Today, DPG hosted the 17th Annual Symposium on Problem Gambling in Phoenix, Arizona, with the theme: “Envisioning the Future: A Comprehensive Approach from History to Innovation.”

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“Bringing together innovators, leaders, and decision-makers face-to-face is vital to fostering meaningful dialogue and driving impactful change,” said Jackie Johnson, ADG Director. “Our annual DPG Symposium is designed to facilitate discussions, share best practices, and cultivate strategic collaborations. These are key elements in advancing DPG’s mission to provide effective problem gambling prevention, treatment, and education programs as part of the Department’s broader efforts to mitigate gambling-related harms.”

“We are deeply grateful to Governor Katie Hobbs for once again proclaiming March as Arizona Problem Gambling Awareness Month,” said Elise Mikkelsen, Director of the Division of Problem Gambling. “We recognize that disparities in access to services and treatment outcomes continue to impact historically underrepresented communities, and we want every Arizonan to know—they are not alone. Through DPG’s free, 24/7 confidential helpline and online resources, individuals across the state can take the first step toward getting the support they need.”

“The Arizona Lottery is dedicated to supporting initiatives that alleviate problem gambling as an addition that can impact individuals from all walks of life,” said Arizona Lottery Executive Director Alec Thomson. “That’s why we remain committed to promoting responsible gaming by increasing awareness of problem gambling, recognizing its warning signs, and ensuring that vital resources are available to those in need.” The Arizona Lottery has contributed $6 million to ADG to support statewide problem gambling prevention, treatment, and education programs.

If you or someone you know has a gambling problem, DPG urges you to get help now by calling 1-800-NEXT-STEP (1.800.639.8783), DPG’s confidential helpline, texting “NEXTSTEP” to 53342, or utilizing a chat feature on the DPG website. DPG’s helpline provides confidentiality and connects callers with a master’s level counselor who can connect them with available resources, including statewide treatment providers who specialize in problem gambling. The helpline is available 24/7 to everyone facing a problem with gambling – individuals and affected family members, friends, or co-workers.