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Compliance Updates

Department of Trust and ComplianceOne Group support operators facing new player risk check regulations

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Department of Trust, the award-winning provider of financial risk assessments for safer gambling, has partnered with ComplianceOne Group to offer operators an integrated advice, tools and data solution to help them implement new financial risk checks on players.

Regulations due to be published imminently in the UK are widely expected to require online gambling providers to carry out frictionless, enhanced financial risk checks on an estimated 20% of accounts each month. This equates to potentially millions of individual assessments including more thorough examinations on those considered to be at greatest risk of harm.

Gambling operators will be judged not only on the checks they conduct but also on the actions and policies they have in place to respond correctly to the outcomes of this completely new kind of risk assessment.

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As recognised experts in the field, the combined offering from ComplianceOne and DoTrust will provide operators not just with the tools and data from DoTrust to conduct assessments, but also the know-how and capability to design and implement effective policies and reporting.

Operators will be able to engage the firms early in the planning process to ensure they are fully prepared for when the assessments are mandated, likely later in 2024.

Charles Cohen, CEO of Department of Trust, said: “ComplianceOne has a strong pedigree in supporting online operators with complex regulatory challenges, particularly those involving technology.

“We recognise that for operators to complete financial risk checks satisfactorily, they will require more than technology: new knowledge, processes and expert advice will be essential to success. Through this partnership, they can access both.”

Antonio Zanghi, CEO of ComplianceOne, said: “Many operators are concerned not just about how they are going to implement this new class of player risk assessment, but how to integrate it into their wider risk management and safer gambling strategies.

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“This is no easy task, and there will be deadlines to be met. We can leverage our decade-long experience helping operators of all scales navigate changing regulatory landscapes to rise to this challenge, and then to stay compliant, supported by the best tools in the industry from DoTrust.”

Compliance Updates

KSA: Fine of €734,000 Imposed for Breach of Duty of Care

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The Dutch Gambling Authority (KSA) has for the first time imposed a fine of €734,000 on one of its licensees because the company failed to adequately protect young adults against excessive gambling and gambling addiction.

Gambling companies have a duty of care and must protect players as much as possible against excessive gambling and gambling addiction. According to the KSA, the provider in question has not sufficiently complied with this duty of care and will be fined for this.

The KSA started an investigation after signals about large losses suffered by young adults. In this investigation, a selection of 10 of the player files with the largest losses were examined at the provider, whereby violations were found in all files. These were young adult players (18 to 23 years old) who gambled away tens of thousands of euros in often a relatively short period of time.

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Michel Groothuizen, chairman of the board of the KSA, said: “We have a licensed gambling market based on the idea that anyone who wants to gamble can do so safely. That is why providers have a duty of care towards their players and must respond adequately to excessive gaming. Major losses are an important signal of that. We have intensified our supervision of the online duty of care and we take tough action against violations such as those we find here, because we really do not want to see providers continue to fail in their duty of care, especially for vulnerable young players.”

The post KSA: Fine of €734,000 Imposed for Breach of Duty of Care appeared first on European Gaming Industry News.

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Aviatrix granted certification in Estonia

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Aviatrix has received certification to offer its award-winning crash game to operators in Estonia.

It marks the latest regulated market that Aviatrix has entered into, with the game already live in the country with leading brand FenixBet.

Anastasia Rimskaya, Chief Account Officer at Aviatrix, said: “Securing certification in Estonia is another exciting step forward for Aviatrix as we continue to expand into regulated markets. We’re thrilled to already be live with FenixBet and look forward to delivering our innovative crash game experience to even more players in the country.”

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Aviatrix has added a host of regulated markets over recent months, including Spain, Colombia, Brazil and Peru.

It underlines the team’s commitment to bringing the game to players around the world.

Aviatrix is a constantly evolving game, with regular feature updates for partners, including the recent launch of free bets, now available through in-game promo codes.

The post Aviatrix granted certification in Estonia appeared first on European Gaming Industry News.

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Compliance Updates

Playbook Fusion secures UK Gambling Commission licence

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Playbook Fusion has been awarded a supplier licence from the UK Gambling Commission, granting it access to one of the most significant online betting markets in the world.

The approval means Playbook Fusion can offer its flagship Playbook Football™ title to UK-licensed operators for the first time, building yet more momentum behind the rising star studio.

Playbook Fusion made its debut in June 2024 with a mission to bring never-seen-before sports gaming content to the market.

This is done by enabling the worlds of sports betting and mobile/video gaming to collide in an entirely new genre of immersive sports-themed games.

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Playbook Fusion’s unique wagering experience is showcased through Playbook Football™, a football strategy betting game where players build their own teams, compete in matches, earn rewards and climb divisions while placing bets.

UK operators who have an RGS integration with Games Global will be able to get first access to Playbook Football™.

Steve RogersFounder and CEO of Playbook Fusion, said: “Securing our licence from the UK Gambling Commission is a key moment for Playbook Fusion, granting us access to one of the most established online gambling markets in the world. 

“Being able to satisfy the stringent criteria set out by the UKGC is a testament to the strength of the team which we have built at Playbook Fusion and, to achieve this milestone within such a short time period, is an accomplishment that we’re incredibly proud of. “

The post Playbook Fusion secures UK Gambling Commission licence appeared first on European Gaming Industry News.

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