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Licensee of CBD Venue Prosecuted for ATM in Same Part of Hotel as Gaming Machines

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Department of Enterprise, Investment and Trade

Licensed venues are being warned to comply with important gaming harm minimisation measures or face enforcement action, after the licensee of an inner Sydney venue was found guilty under the Gaming Machines Regulation 2019, after placing an automatic teller machine (ATM) in an ‘ATM room’ attached to its gaming room.

The licensee of Vbar on Liverpool Street in Sydney’s central business district (CBD) was ordered to pay the prosecutor’s costs in the amount of $5,500 by the local court, after inspectors from Liquor & Gaming NSW found the ATM and the magistrate determined it was in the same part of the hotel as gaming machines were located.

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Large text reading ‘ATM’ was also displayed across the door to this room on the gaming room side.

This decision comes following an escalation in enforcement response by Liquor & Gaming NSW in 2023, which has seen 16 penalty notices issued and 13 prosecutions commenced for ATM location breaches.

The Regulatory Operations Executive Director for Liquor & Gaming NSW, Jane Lin, said the position of the ATM was a clear breach of the Gaming Machines Regulation 2019, which stipulates that a licensee must not permit a cash dispensing facility to be located in a part of a hotel or a club premises in which approved gaming machines are located.

The magistrate supported Liquor & Gaming NSW’s interpretation that the clause was not confined to just a gaming room and that the requirement in the regulation applies to ‘a part’ of the hotel.

Her Honour stated in her judgment that the legislative requirement ‘is intentionally to be read as ‘part [of the hotel]’ and that if the legislation was referring to only the gaming room ‘it would say that’’.

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“ATMs must be located in a part of the venue completely separate to gaming rooms or any other part of a venue where gaming machines are located, even if the internal design or fit-out of the room acts to screen the ATM,” Lin said. “This is important because having such ready access to cash withdrawals can make it easier for gamblers to lose track of what they are spending while locating ATMs further away from gaming machines can encourage them to have a break in play.

“These requirements are clearly outlined in the Gaming Machines Regulation 2019 and have been further communicated to licensees in an effort to prevent and minimise gambling harm.

“Liquor & Gaming NSW has a zero-tolerance approach for venue operators who do not comply with fundamental gaming harm minimisation measures.”

Liquor & Gaming NSW is focusing on the placement of ATMs and gambling harm minimisation measures involving withdrawals from credit cards as part of a targeted compliance campaign over the summer months.

Inspectors have conducted 437 inspections at high-risk hotels and clubs across more than 30 LGAs since December 1, 2023, and will continue to closely monitor these gaming venues.

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As well as the placement of ATMs in gaming rooms, inspectors are targeting:

  • the availability of credit from ATMs on the premises of a venue
  • the visibility of internal gaming-related signage (eg ‘VIP lounge’ ) from outside the venue
  • hotel layouts that compel patrons to pass through a gaming room to access another area (or service) of the venue
  • ensuring that self-exclusion signage is present in gaming rooms
  • minors in gaming rooms or using gaming machines or electronic betting terminals
  • compliance with Gaming Plans of Management

Lin said venues that fail to comply with harm minimisation requirements can expect an enforcement response in the form of large fines, potential disciplinary action or the issue of statutory directions to require that changes be made at a venue.

“Most venues in New South Wales are complying with these measures but there are still too many that don’t take the necessary steps to protect their patrons from gambling harm,” Lin said. “Any operators who attempt to circumvent the legislation will be met with a strong enforcement response.”

Australia

NSW Government Launches New Gambling Awareness Campaign

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The NSW Government has launched a new GambleAware campaign, Safer Gambling, Stronger Communities, aimed at preventing and reducing gambling harm in Aboriginal communities across the state.

Using culturally meaningful animations created by young filmmakers at the Jumbunna Institute for Indigenous Education and Research, the campaign encourages Aboriginal people to reflect on their gambling and make safer choices.

Office of Responsible Gambling (ORG) Director Alison Parkinson said the campaign, which will run until June across traditional media and digital platforms, directs viewers to the GambleAware website where they can access further information and support services.

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“We know that gambling harm disproportionately affects Aboriginal communities, which is why this campaign is so important,” Ms Parkinson said.

“It speaks directly to First Nations people in a way that is culturally relevant and meaningful.”

The initiative is backed by the Hospitality and Racing Group’s new Aboriginal Stakeholder Strategy which partners with Aboriginal communities to deliver culturally responsive programmes and policies.

Ms Parkinson said it is vital Aboriginal communities have access to the right support, with important messages delivered directly to them.

“By empowering First Nations communities with knowledge and resources, we can help break the cycle of gambling harm and advance closing the gap towards a safer, healthier future for generations to come,” Ms Parkinson said.

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ORG has allocated $100,000 from the Responsible Gambling Fund to support the initiative.

The post NSW Government Launches New Gambling Awareness Campaign appeared first on European Gaming Industry News.

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Australia

WATERHOUSE VC SECURES OPTION IN MAINCARD, THE “SHOPIFY OF ONLINE BETTING”

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Waterhouse VC, an investment fund specialising in the technology layer of the global gambling industry, has secured an option in Maincard, a “Shopify of Online Betting” platform targeting the launch of fully customisable licensed online betting sites in under 30 minutes.

Maincard targets the $1 trillion iGaming market by replacing months of development work, cumbersome licensing and complex integrations with a subscription-style workflow. Crypto-native founders, influencers and digital communities can spin up branded betting sites, monetise their audiences and retain full upside ownership from day one.

“iGaming still suffers from high startup costs and significant technical and regulatory friction,” said Tom Waterhouse, Chief Investment Officer of Waterhouse VC. “We’re seeing strong potential in platforms that can streamline development, similar to how Shopify revolutionised e-commerce. The sector is ripe for innovation that allows new entrants to focus on player acquisition and retention rather than backend development.”

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“Waterhouse VC’s deep domain knowledge and network will accelerate our go-to-market,” said Valerii Makovetskii, Founder and CEO of Maincard. “We’ve developed strong technical foundations with our crypto-friendly payments gateway already powering third-party casinos. The next step is to make launching a betting site as easy as launching an online storefront.”

The investment aligns with Waterhouse VC’s approach of identifying promising B2B technology companies serving the wagering industry and negotiating options to acquire stakes in these businesses.

Maincard platform vision:

  •     Launch in <30 minutes — drag-and-drop, no code required
  •     End-to-end compliance — licensing, KYC/AML, fraud, payments, customer support and marketing handled by Maincard
  •     15,000+ casino games & 1,000+ sportsbook markets out of the box

Maincard is currently raising USD $3M to scale its sales team and launch multiple brands from the waiting list by the end of Q3 2025.

The post WATERHOUSE VC SECURES OPTION IN MAINCARD, THE “SHOPIFY OF ONLINE BETTING” appeared first on European Gaming Industry News.

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Australia

Martin Pakula Named Chair of Crown Melbourne

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Crown Resorts has announced that The Hon. Martin Pakula will join the Board of Crown Melbourne, effective May 1, 2025, and will succeed Mr. Ian Silk, as Chair, from July 1, 2025.

As Chair, Mr. Silk has successfully led Crown Melbourne through a period of unprecedented remediation and transformation during the past two and a half years. Mr. Silk’s strong leadership through the organisation’s operational and cultural transformation, saw Crown Melbourne regain its licence from the Victorian Gambling and Casino Control Commission. To ensure a seamless transition Mr Silk will remain in his role until 1 July 2025.

As incoming Chair, Mr. Pakula brings a wealth of experience to the position, having previously served as Attorney-General, and Minister for Tourism, Sport, and Major Events in the Victorian government. He currently serves as Chair of the Australian Grand Prix Corporation.

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Crown Resorts CEO, Mr. David Tsai, said: “Martin’s appointment comes at an exciting time as Crown continues to focus on innovation and growth. I look forward to Crown benefiting from Martin’s extensive industry and leadership experience. I would like to express my sincere thanks to Ian for his exceptional leadership and the pivotal role he played in overseeing Crown Melbourne’s extensive transformation.”

Mr. Silk said: “It has been an honour to serve as Chair. I am extremely proud of what we have achieved over the past two and a half years, and I want to thank everyone at Crown Melbourne for their dedication and hard work. I’m confident Crown Melbourne will continue to thrive with Martin’s leadership.”

Mr. Pakula said: “I am delighted to accept the role of Chair at Crown Melbourne and to play a role in its exciting future. Crown is an iconic business that is a critical part of Victoria’s economy, tourism and entertainment industry.”

The post Martin Pakula Named Chair of Crown Melbourne appeared first on European Gaming Industry News.

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