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SCCG Management Announces Partnership with Better Change to bring Gambling Harm Protections to the United States

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Stephen Crystal, founder and CEO of SCCG Management, announced that they have partnered with Better Change, a Gibraltar-based organization that uses training, multi-channel content creation, and professional services, to gaming operators who wish to implement or strengthen their tools to help keep gaming fun for their customers by reducing the harm that at-risk players can face.

Better Change differs from other products and organizations that address gambling harm. They focus on intervention strategies for problem gamblers, leverage operator’s internal infrastructure and create external messaging for players and regulators. They are passionate and committed to only ever bringing fresh approaches built on clinical science and research, to problem gambling. Better Change’s difference is clear in their ability to intrinsically and organically intertwining this much needed activity into the operating infrastructures of gambling operators and the regulatory structures of policymakers to, for the first time, achieve true, sustainable and authentic protection from gambling harm.

Stephen Crystal, said, “The regulated gaming industry has always been at the forefront of the implementation of tools and programs to improve education and awareness, reduce risk, and provide support where problem gaming exists. Operators understand that this mission is essential to the long term health of the industry we have spent decades building. We believe that companies like Better Change are a natural part of the evolution and improvement of our approaches to problem gambling and mitigating social risk.”

Victoria Reed, Founder of Better Change, said of the announcement, “Player protection is fast becoming the heart of the gaming industry and everyone at Better Change has seen first-hand the devastation that is caused by gambling addiction. Despite that, we certainly aren’t anti-gambling. By partnering with operators and suppliers to help them raise standards through improved compliance, innovative social responsibility strategies and the provision of robust safer gambling tools designed to maximize player protection, we can sustain our industry and deliver clear, sustainable and progressive results for our partners and their players. We’re proud to be partnering with SCCG management to combine their unrivalled experience in North America with our innovative and commercially minded solutions to player protection and general regulatory affairs in the US. Together, we can prevent gambling harm.”

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AI

RG24seven Virtual Training Collaborates with AI Experts to Expand Responsible Gaming Courses

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RG24seven Virtual Training, the industry-leading and free video-based training platform for Tribal and commercial gaming employees, is pleased to offer an exclusive Artificial Intelligence (AI) course presented by Better Change and Mindway AI. The course was first announced during the premiere episode of TALK 24 highlighting the future of AI in Responsible Gaming. The new course will introduce gambling industry employees to the role AI can play in Responsible Gaming initiatives and the gambling industry as a whole.

Wendy Anderson, CEO of RG24seven Virtual Training, said, “Our new AI course aims to enhance RG24seven’s existing Responsible Gaming and Safer Gambling content, introducing new perspectives and insight that align with the latest developments in the field. As part of the fast-growing software company operating science-based solutions, Niamh Gallagher from Mindway AI, presents these courses with a deep understanding of AI.”

Gallagher added, “Promoting responsible gambling is a shared responsibility; our commitment to this training is rooted in collaboration. The gaming industry must be aware of the ethical responsibilities that come with the advancements in AI and ensure that it is used transparently, with clear and ethical guidelines in place to support Responsible Gambling behaviors. Simply taking this course helps gaming employees understand the basics of AI and the critical role it can play when used responsibly.”

Victoria Reed, CEO of Better Change and Strategic Advisor for RG24seven, concluded, “The future of AI in the gaming industry is still being written. It’s not just about the technology itself but it’s about how we choose to use it. AI in the hands of people who are committed to ethics and responsibility, has the potential to be a game-changer for player protection and industry integrity. It’s a future we’re working hard to build and it’s one we believe will benefit everyone involved, which is why we are proud to offer this new course in both the U.S. and the U.K.”

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The post RG24seven Virtual Training Collaborates with AI Experts to Expand Responsible Gaming Courses appeared first on Gaming and Gambling Industry in the Americas.

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