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Thousands of Norwegians thought they had become millionaires after receiving a notification from the state-owned gambling company saying they had won eye-watering sums – until it turned out it was a mistake.

“Several thousand” people who won prizes in the Eurojackpot were notified of incorrect amounts on Friday, Norsk Tipping said.

Norsk Tipping CEO Tonje Sagstuen apologised and resigned a day later.

An error in the conversion from Eurocents to Norwegian kroner caused the prize amounts to be “excessively high”, the company said. The amount was multiplied by 100, instead of being divided by 100.

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Norsk Tipping receives the prize amounts from Germany in euros, and then converts them to Norwegian kroner.

The correct amounts were updated on Saturday evening. No incorrect pay-outs were made, the gambling company said.

“I am terribly sorry that we have disappointed so many, and I understand that people are angry with us,” Ms Sagstuen said in a statement, adding that “criticism is justified” given the “breach of trust”.

She said she had received several messages from people who were planning to go on holiday, renovate their homes or buy an apartment.

“To them I can only say: Sorry! But I understand that it is a small consolation,” she said.

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One woman, in the middle of a renovation project, said she received a notification that she had won 1.2 million kroner ($119,000: £87,000), but instead received only a fraction of that sum.

The Norsk Tipping board met with the Ministry of Culture, which administers the running of the company, for an emergency meeting on Saturday.

After the meeting, Ms Sagstuen stepped down from her role as CEO. She held the position since September 2023 and had worked at Norsk Tipping since 2014.

“Here, things have failed in several places, this is my responsibility,” she said.

She said she was “sad” to leave but confident in the “improvement processes” that have been put in place.

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Minister of Culture and Equality Lubna Jaffery said that “such mistakes should not happen”, especially as Norsk Tipping has the exclusive right to deliver gaming services in the country.

“We expect the board to work actively to improve the control routines,” she said.

This is not the first time Norsk Tipping has found itself under criticism.

The company said that “several serious errors have been uncovered” in recent months and it had “experienced a number of technical problems in the past year”.

It acknowledged it had been “heavily criticised” by the regulator and its customers, and the criticism “was justified”.

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The Democratic Republic of Congo’s Ministry of Sports and Leisure announced the signing of a memorandum of understanding for a public-private partnership with Burundi’s East African General Trade Company (EAGT). This partnership aims to modernise the oversight of the gambling and sports betting sector, a rapidly expanding field in the country.

According to the Ministry, EAGT will implement a centralised digital monitoring system. This system will connect operators’ platforms to transmit real-time reports to the Congolese state. The initiative seeks to bolster sector transparency, enhance tax collection (especially the 10% tax on bettors’ winnings) and combat tax fraud.

While no specific timeline has been set for implementation, a pilot phase is planned for Kinshasa. An interministerial commission will rigorously supervise this pilot to ensure robust oversight by public authorities. EAGT will fully cover the project’s initial funding, with repayment staggered based on generated revenues, thereby avoiding any immediate pressure on state finances.

This project is part of a broader push to regulate the sector. In 2023, during a Council of Ministers meeting, former Finance Minister Nicolas Kazadi revealed that 139 illegal operators were active in 2022, with no available data on their revenues. Tax collections that same year reached only one billion Congolese francs, a level deemed very low compared to the sector’s real potential.

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Faced with this situation, the government had considered creating a regulatory authority equipped with a digital tracking system. Projections at the time suggested such a reform could generate over $100 million annually (280 billion Congolese francs at the current dollar value), solely from the tax applied to bettors’ stakes.

Burundi offers a successful example. In June 2024, N-Soft introduced a similar system there. According to the Director General of Burundi’s National Lottery, this system led to a dramatic 552% increase in the sector’s tax revenues.