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Henry Williams

MGCB Adopts 1-800-GAMBLER as Statewide Problem Gambling Helpline

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The Michigan Gaming Control Board (MGCB) announced new efforts to streamline access to help by promoting 1-800-GAMBLER as the state’s primary problem gambling helpline. Operated by the National Council on Problem Gambling (NCPG), the National Problem Gambling Helpline (1-800-GAMBLER) is the largest problem gambling helpline network in the world by call volume, population served and geographic area covered. The helpline connects people and families impacted by problem gambling with professional support, local referrals, and resources.

Online gaming platform providers operating in Michigan will be required to display the 1-800-GAMBLER number as part of their responsible gaming messages and update any existing listed helpline numbers by Aug. 8, 2024.

1-800-GAMBLER serves as a single, streamlined access point to local services and problem gambling help from anywhere in the US. The adoption of the number by MGCB for use in Michigan helps to move one step closer to consolidating the variety of state-level gambling helplines into one easy-to-remember problem gambling helpline number.

“The National Problem Gambling Helpline Network connects individuals struggling with gambling addiction to trained professionals who offer confidential assistance and resources. By adopting 1-800-GAMBLER as the statewide problem gambling helpline, the MGCB reinforces its commitment to ensuring a safe and secure gaming environment for players across the state by ensuring that resources for treatment and recovery can be accessed quickly and easily,” MGCB Executive Director Henry Williams said.

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The 1-800-GAMBLER helpline will replace the Michigan Problem Gambling Helpline currently in circulation (1-800-270-7117), although the previous number will remain in operation. Calls made to 1-800-GAMBLER from Michigan will be routed to the Michigan Department of Health & Human Services (MDHHS). The helpline can also be reached by texting 800GAM or chatting online at 1800gamblerchat.org. Trained contact center staff are available 24/7, 365 days a year to provide support, guidance, and relevant information to anyone seeking help related to problem gambling.

“An easily accessible helpline is a vital tool in providing problem gambling support services across the country. We applaud MGCB for taking proactive efforts to address the needs of those affected by problem gambling and for recognizing the significance of promoting 1-800-GAMBLER in Michigan,” said Keith Whyte, NCPG Executive Director.

BetUS

MGCB Issues Cease-and-Desist Order to BetUS

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The Michigan Gaming Control Board (MGCB) has issued a cease-and-desist order to BetUS, an offshore gambling operator, for illegally offering internet gaming and sports betting to Michigan residents without proper licensure.

Investigations by the MGCB revealed that BetUS was accepting wagers from Michigan residents on various gambling activities, including sports and casino-style games, without the necessary state authorization. This operation violates Michigan’s Lawful Internet Gaming Act, the Gaming Control and Revenue Act, and the Michigan Penal Code.

“Unlicensed operators like BetUS undermine the integrity of Michigan’s regulated gaming market and expose consumers to potential risks. The MGCB is committed to protecting Michigan residents by ensuring that all gambling activities are conducted legally and responsibly,” said Henry Williams, Executive Director of MGCB.

The cease-and-desist order mandates that BetUS immediately halt all operations involving Michigan residents. The company has 14 days to comply or face further legal action in coordination with the Michigan Department of Attorney General.

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Compliance Updates

MGCB Targets 11 Illegal Online Casinos Operating Without Licenses

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The Michigan Gaming Control Board (MGCB) has issued cease-and-desist orders to 11 illegal online gambling operators found to be targeting Michigan residents without proper state authorization. These unlicensed casinos—some based offshore, others operating from undisclosed or domestic locations—pose serious risks to consumers by skirting Michigan’s regulated gaming laws.

The casinos named in the enforcement action include the following:

Club Player Casino

7 Bets Casino

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NinBet Casino

Cherry Jackpot Casino

PitBet

SlotsNBets

Bookmaker.eu

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Wild Vegas Casino

VIP Slots Casino

Prism Casino

ABC Islands Casino

“These sites are operating illegally and without proper oversight, putting Michigan players at risk. We’re committed to shutting down unlicensed gambling operations and protecting the public from deceptive practices, unfair play, and financial harm,” said Henry Williams, Executive Director of the Michigan Gaming Control Board.

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The named operators have been found to accept wagers from Michigan residents via a range of payment methods—including credit cards, digital wallets, and cryptocurrencies. Players may be subjected to questionable practices, such as the withholding of winnings, unrealistic wagering requirements, and denial of withdrawals.

In addition to financial concerns, these illegal operators are not required to follow the same rigorous data protection standards that are mandated in Michigan’s regulated market. As a result, players’ personal and financial information may be highly vulnerable when shared with these unlicensed platforms, increasing the risk of data breaches, identity theft, and other cybercrimes.

The MGCB has formally notified all 11 operators to immediately stop offering gambling services to Michigan residents. They have been given 14 days to comply. Continued violations may result in further enforcement, including collaboration with the Michigan Attorney General’s Office to pursue legal action.

“This should serve as a strong warning to illegal operators: Michigan does not tolerate unauthorized gambling activity. We will continue our relentless pursuit of actively identifying and disrupting these operations,” Williams said.

“We want every patron in Michigan to have access to a fair and secure gambling experience. By eliminating illegal operators, we’re helping ensure the public can enjoy gaming without fear of fraud or abuse,” Williams added.

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The post MGCB Targets 11 Illegal Online Casinos Operating Without Licenses appeared first on Gaming and Gambling Industry in the Americas.

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Compliance Updates

MGCB Opens Investigations into Unlicensed Sports Prediction Markets

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The Michigan Gaming Control Board (MGCB) has initiated investigations into unlicensed sports prediction markets operating within the state. These platforms, which bypass Michigan’s regulatory framework, have raised significant concerns about consumer protections.

Michigan’s investigations align with similar actions already taken by other state regulatory bodies and focus on how this form of unlicensed sports betting may jeopardize the integrity of Michigan’s legal sports betting system.

“We take consumer protection very seriously and are committed to ensuring that Michigan residents are engaging with safe and legal sports betting options. Unlicensed entities not only pose a risk to consumers but also undercut the integrity and revenue-generating potential of the state’s regulated sports betting industry. We are actively investigating these practices and will pursue appropriate measures to protect Michigan bettors,” said Henry Williams, Executive Director of the MGCB.

The unlicensed platforms offer what they describe as innovative financial products that allow users to trade their predictions on the outcomes of sports events. By sidestepping the regulatory protections of Michigan’s legal sports betting market, these platforms pose a serious risk to consumers. They create potential confusion among bettors and blur the line between sports betting as entertainment and sports betting as a financial trading vehicle.

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Beyond concerns over lost tax revenue, these unregulated platforms may expose Michigan residents to various risks, including fraud, identity theft, and inadequate data security. Unlike licensed sportsbooks, which are required to adhere to strict regulations including age verification, Know Your Customer (KYC) protocols, anti-money laundering (AML) measures, self-exclusion policies, and integrity monitoring, unlicensed entities may operate without these safeguards. As a result, consumers can be left vulnerable to financial harm.

The MGCB is also concerned that promoting sports betting as an investment opportunity directly contradicts Michigan’s established responsible gaming principles.

“Sports betting is meant to be a form of entertainment, not a financial investment. By framing sports contracts as investment vehicles, these platforms risk confusing consumers and undermining the state’s commitment to responsible gaming. Moreover, many of these unlicensed platforms are often accessible to individuals as young as 18, in stark contrast to Michigan’s 21+ age requirement for legal sports betting,” Williams added.

The post MGCB Opens Investigations into Unlicensed Sports Prediction Markets appeared first on Gaming and Gambling Industry in the Americas.

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