Australia
NSW Gaming Venues to Install Facial Recognition Technology to Help Identify Self-excluded Gamblers
Problem gamblers will have their faces scanned using facial recognition technology to help them stay away from gaming venues in New South Wales.
Cameras will be rolled out in pubs and clubs across the state from 2023 to help identify gamblers who have opted in to the state’s Multi-Venue Self-Exclusion scheme.
The scheme already uses digital images to identify problem gamblers and ban them from entering gaming venues.
Gamblers who have joined the self-exclusion scheme have supplied their own image – and have given their full consent to the image being stored.
Director of liquor and policing for Australian Hotels Association [AHA] NSW, John Green, said the addition of facial recognition technology would improve identification.
“People can change over time and using facial recognition technology just makes sure we’ve got the best chance of identifying those people as they enter,” he said.
“We’ve tested how it operates and quite frankly it can identify people wearing masks, wearing glasses and trying to avoid detection.”
Cameras will scan patrons’ faces as they enter a venue and compare their faces to a database of problem gamblers who have consented to be part of the self-exclusion scheme.
If a problem gambler is identified, an alert is sent to venue staff who can then intervene and refer the person to support services.
ClubsNSW CEO Josh Landis said the technology would only identify problem gamblers and would not impact other patrons.
“This is designed in a targeted way to help those who have a problem — not to impact anybody else,” he said.
“We believe it’s critical to support those people that have a problem in a targeted way where ordinary people are not affected.
“They can enjoy their pub or club the way that they ordinarily would — but the people who have a problem are genuinely looked after to ensure they get the help that they need.”
The technology is a joint venture between ClubsNSW and the AHA and will eventually be rolled out across the state.
It is already being used in around 100 venues across NSW and follows a similar scheme in South Australia where it is used in 300 venues.
Mr Green said a survey of self-excluded gamblers found 85% supported the use of facial recognition.
“It really is effective at identifying those people who want to be excluded and want our help,” he said.
“This is about improving the process that we’ve already got in place, but using the latest technology, to ensure that we are doing as much as we can to get them the treatment they need.”
NSW Gaming Minister Kevin Anderson said the initiative would help people stay in control of their gambling addiction.
Australia
Martin Pakula Named Chair of Crown Melbourne

Crown Resorts has announced that The Hon. Martin Pakula will join the Board of Crown Melbourne, effective May 1, 2025, and will succeed Mr. Ian Silk, as Chair, from July 1, 2025.
As Chair, Mr. Silk has successfully led Crown Melbourne through a period of unprecedented remediation and transformation during the past two and a half years. Mr. Silk’s strong leadership through the organisation’s operational and cultural transformation, saw Crown Melbourne regain its licence from the Victorian Gambling and Casino Control Commission. To ensure a seamless transition Mr Silk will remain in his role until 1 July 2025.
As incoming Chair, Mr. Pakula brings a wealth of experience to the position, having previously served as Attorney-General, and Minister for Tourism, Sport, and Major Events in the Victorian government. He currently serves as Chair of the Australian Grand Prix Corporation.
Crown Resorts CEO, Mr. David Tsai, said: “Martin’s appointment comes at an exciting time as Crown continues to focus on innovation and growth. I look forward to Crown benefiting from Martin’s extensive industry and leadership experience. I would like to express my sincere thanks to Ian for his exceptional leadership and the pivotal role he played in overseeing Crown Melbourne’s extensive transformation.”
Mr. Silk said: “It has been an honour to serve as Chair. I am extremely proud of what we have achieved over the past two and a half years, and I want to thank everyone at Crown Melbourne for their dedication and hard work. I’m confident Crown Melbourne will continue to thrive with Martin’s leadership.”
Mr. Pakula said: “I am delighted to accept the role of Chair at Crown Melbourne and to play a role in its exciting future. Crown is an iconic business that is a critical part of Victoria’s economy, tourism and entertainment industry.”
The post Martin Pakula Named Chair of Crown Melbourne appeared first on European Gaming Industry News.
Australia
TheLotter Australia: Exciting Changes to the US Mega Millions

Big changes have arrived at the US Mega Millions lottery! From April 8, 2025, better jackpot odds, higher minimum prizes, an improved, built-in multiplier, and a modified Mega Number pool are available – making the game better than ever. To make these great changes possible, ticket prices increased from US$2 to US$5.
The revamped version of this lottery will feature a built-in Multiplier – 2x, 3x, 4x, 5x, or even 10x. The Multiplier will boost non-jackpot winnings based on the number drawn before the draw at no extra cost! As a result, the second-prize winnings could reach an incredible US$10 million. If the Multiplier concept sounds familiar, it’s because, before these changes, players had to pay extra to opt in for the Megaplier; however, the new Multiplier boosts winnings automatically! Moreover, the adaptation to the Mega Numbers pool will streamline the Mega Ball matrix and help form winning matches by reducing the amount of the total number from 25 to 24.
At TheLotter Australia, customers can purchase entries to US MegaLuck, where their selections are matched with an official lottery ticket in the corresponding US Mega Millions draw from licenced US Mega Millions retailers. Since US MegaLuck mirrors the original draw, the changes in April 2025 will apply to it as well.
“It’s exciting to see Mega Millions evolving with major changes that make this popular draw even more appealing to both new and seasoned players. I’m thrilled that customers in Australia can enjoy the revamped game seamlessly through TheLotter Australia’s website and app. And when they win, the customers receive their full prize amount, before taxes are deducted,” said Piers Morgan, Director at TheLotter Australia.
Australians passionate about American lotteries can also join the US MegaLuck draw easily and securely at TheLotter Australia. When a customer wins, TheLotter Australia notifies them promptly. Small prizes are deposited directly into the customers’ accounts, while TheLotter Australia assists with claiming larger prizes.
The post TheLotter Australia: Exciting Changes to the US Mega Millions appeared first on European Gaming Industry News.
Australia
Changes to Tipping Off Offence Came into Effect in Australia

Businesses and individuals bound by the tipping off offence must now consider whether a disclosure could be expected to prejudice an investigation, under changes to the AML/CTF laws that came into force on March 31.
The changes to the offence, which carries a maximum penalty of around $39,000 or up to 2 years in prison, are now focussed on the harms that could flow from a disclosure.
AUSTRAC CEO, Mr Brendan Thomas, said the change is part of AML/CTF reforms passed late last year to expand and simplify the legislation.
“The previous legislation was almost 20 years old and a lot has changed in that time,” Mr Thomas said.
“AUSTRAC is about to usher in 100,000 new businesses to the regime next year and they too will be subject to the tipping off offence.
“The change to the offence is about balancing intelligence gathering with practicality to ensure we can all get the best outcome – identifying criminal activity and driving money laundering out of legitimate businesses.
“We need businesses to work with us to detect illicit transactions – tipping off risks criminals getting a heads up. Criminals can then take action to hide or disguise their illegal activities. However, we know that effective information sharing within and between businesses helps stop money laundering.”
Businesses and individuals covered by the AML/CTF legislation, including banks, casinos, remitters and money lenders, are now prohibited from disclosing certain information to another person (other than AUSTRAC), only where it would or could reasonably be expected to prejudice an investigation.
“The move to a focus on harms strikes a better balance between protecting law enforcement investigations and allowing industry to collaborate in fighting money laundering, terrorism financing and other serious crimes.”
While the tipping off offence changes from March 31, most of the obligations under the amended AML/CTF Act will not come into effect until 2026, when entities in real estate, accounting, precious stones and metals and digital assets come under AUSTRAC’s remit.
The post Changes to Tipping Off Offence Came into Effect in Australia appeared first on European Gaming Industry News.
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