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TGP Europe Leaves GB Market Following UKGC Investigation

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TGP Europe, which ran a number of websites, has surrendered its licence after being told by the UK Gambling Commission (UKGC) that it needed to pay a £3.3 million penalty and make significant improvements if it wanted to continue trading in Great Britain.

The fine was for failing to carry out sufficient checks on business partners and breaching anti-money laundering rules.

TGP’s white label business model involved running a gambling business using the branding of other businesses.

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A Commission investigation revealed failures to:

• carry out effective due diligence on each entity involved in the ownership of the third party

• carry out due diligence on the source of funds for business arrangements

• sufficiently consider money laundering risks

• sufficiently consider any activity by a third-party that is illegal, in either GB or the territory in which it is conducted.

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Anti-Money Laundering (AML) breaches included failing to effectively implement enhanced due diligence measures outlined in its own AML policy by not effectively scrutinising information received from a third party.

This is the second time TGP Europe has breached regulations. In 2023 the operator was fined £316,250 for failures including not adequately considering and mitigating money laundering risks posed by business-to-business relationships, and having ineffective policies and procedures in relation to due diligence undertaken prior to white label agreements.

John Pierce, Commission Head of Enforcement, said: “This case involves a gambling company that was unwilling or unable to meet the regulatory standards we expect from our licensees. It is right that they have now exited the British market.

“Following TGP’s exit, several online gambling operators can no longer lawfully offer gambling facilities to consumers located in Great Britain. These sites, previously operating under TGP’s licence, may not provide adequate protection against criminal activity or gambling-related harm and should not be available to GB consumers with immediate effect.”

He continued: “We have already been in contact with several football clubs today to highlight the impact of the withdrawal from the market by TGP and make clear that we will be carrying out checks-without further notice-to ensure these sites remain blocked. We will also conduct ongoing spot checks as necessary to ensure they are not accessible to consumers in Great Britain by any means. Should any of these sites be available to GB consumers, we will take appropriate action.

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“It is essential that football clubs play their part in protecting fans and GB consumers who may be exposed to advertising of these sites through their sponsorship arrangements from harm or exploitation. All licensed operators with similar arrangements to TGP should take notice of the action taken in this case.

“We would like to warn consumers that sites operated by TGP are now unlicensed and may not provide protections against criminality or gambling related harm.”

The post TGP Europe Leaves GB Market Following UKGC Investigation appeared first on European Gaming Industry News.

Compliance Updates

Digitain’s Paydrom Receives PCI DSS Certification

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Digitain is proud to announce that its payment platform, Paydrom, has successfully achieved PCI DSS (Payment Card Industry Data Security Standard) certification. This certification marks a key step in Paydrom’s mission to provide a trusted and secure payment environment for its partners.

The PCI DSS certification is a globally recognized standard designed to ensure that companies processing, storing, or transmitting credit card information maintain a secure environment. By obtaining this certification, Paydrom demonstrates its dedication to safeguarding sensitive customer data and preventing fraud across its payment services.

Arin Andriazian, Chief of Paydrom Product, commented: “Receiving PCI DSS certification is a significant validation of the secure infrastructure we’ve built at Paydrom. In an industry where trust and reliability are non-negotiable, this achievement sends a clear message to the industry: the customers’ sensitive data are protected by world-class security standards.
As we continue to expand globally, maintaining the highest levels of data protection will remain central to our promise to every partner who relies on Paydrom.”

Arshak Muradyan, Group Chief Compliance Officer at Digitain, added: “The PCI DSS certification reflects our long-term vision to deliver a payment platform, along with the entire products portfolio of the Digitain Group in the gambling sphere, that is as efficient as it is innovative. From a compliance perspective, this certification is a critical milestone that strengthens the foundation built on transparency, consistency, and security. It ensures that our partners can rely on Paydrom and the Digitain Group’s solutions with full confidence, knowing that every transaction and product interaction upholds the highest standards of data integrity and protection.  This achievement reaffirms our commitment to maintaining rigorous compliance standards essential for safeguarding sensitive payment data and sustaining trust across all our offerings”.

With this certification, Paydrom continues to offer businesses a safe and efficient way to manage their payments. The certification also assures partners and clients that Paydrom follows strict protocols to protect sensitive payment information.

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The post Digitain’s Paydrom Receives PCI DSS Certification appeared first on European Gaming Industry News.

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Compliance Updates

New Zealand Government Releases Refreshed Strategy to Prevent and Minimise Gambling Harm

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New Zealand Government Releases Refreshed Strategy to Prevent and Minimise Gambling Harm
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The Minister for Mental Health in New Zealand, Matt Doocey, has announced that the Government has released the refreshed Strategy to Prevent and Minimise Gambling Harm.

“The updated strategy includes a targeted investment of over $81 million to improve access to support, strengthen prevention and early intervention and reduce the impact of gambling-related harm across New Zealand,” Mr Doocey said.

“We know that simply announcing strategies isn’t enough to make a material difference. We want New Zealanders to see real change and make progress, that is why as part of this strategy we’ve built in an independent review in 2025/26 to track what’s working, and what’s not.

“The strategy focuses on delivering timely, effective support for individuals, families and communities affected by gambling harm. Key areas of investment include increasing access to treatment and support, improving prevention and early intervention initiatives, and improving the effectiveness of support for those experiencing gambling harm.

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“We know one of the biggest barriers to people accessing support is workforce, that is why the plan includes ways we will grow the gambling harm workforce. We will be creating up to 18 additional clinical internship places.

“It is expected these interns will be supported to develop gambling harm expertise by working closely with a supervisor in a clinical setting. This approach is necessary to bridge the gap between education and work and will give interns the practical experience needed to help people affected by gambling harm.

“Not only will this ensure more people can access help, but this will also support people who could otherwise struggle to meet the requirements to become registered clinicians.

“One in five New Zealanders will be affected by gambling harm in their lifetime—either directly or through someone they know. This can have devastating effects not only on individuals, but also on their families and wider communities.”

Services will be funded through the new Problem Gambling Levy Regulations, paid by non-casino gaming machine operators, casinos, TAB NZ and Lotto NZ. Work is also underway on how online casino operators will contribute under upcoming regulations.

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The strategy was developed through a two-stage consultation process and strongly reflects the voices of people with lived experience.

“I want to thank those who shared their experiences with us. You’ve helped ensure this strategy is reflective of real-life experiences and have helped to ground the strategy with a strong understanding of what support works best for you and our communities,” Mr Doocey said.

The post New Zealand Government Releases Refreshed Strategy to Prevent and Minimise Gambling Harm appeared first on European Gaming Industry News.

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Compliance Updates

New Zealand Government Releases Refreshed Strategy to Prevent and Minimise Gambling Harm

Published

on

By

New Zealand Government Releases Refreshed Strategy to Prevent and Minimise Gambling Harm
Reading Time: 2 minutes

 

The Minister for Mental Health in New Zealand, Matt Doocey, has announced that the Government has released the refreshed Strategy to Prevent and Minimise Gambling Harm.

“The updated strategy includes a targeted investment of over $81 million to improve access to support, strengthen prevention and early intervention and reduce the impact of gambling-related harm across New Zealand,” Mr Doocey said.

“We know that simply announcing strategies isn’t enough to make a material difference. We want New Zealanders to see real change and make progress, that is why as part of this strategy we’ve built in an independent review in 2025/26 to track what’s working, and what’s not.

“The strategy focuses on delivering timely, effective support for individuals, families and communities affected by gambling harm. Key areas of investment include increasing access to treatment and support, improving prevention and early intervention initiatives, and improving the effectiveness of support for those experiencing gambling harm.

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“We know one of the biggest barriers to people accessing support is workforce, that is why the plan includes ways we will grow the gambling harm workforce. We will be creating up to 18 additional clinical internship places.

“It is expected these interns will be supported to develop gambling harm expertise by working closely with a supervisor in a clinical setting. This approach is necessary to bridge the gap between education and work and will give interns the practical experience needed to help people affected by gambling harm.

“Not only will this ensure more people can access help, but this will also support people who could otherwise struggle to meet the requirements to become registered clinicians.

“One in five New Zealanders will be affected by gambling harm in their lifetime—either directly or through someone they know. This can have devastating effects not only on individuals, but also on their families and wider communities.”

Services will be funded through the new Problem Gambling Levy Regulations, paid by non-casino gaming machine operators, casinos, TAB NZ and Lotto NZ. Work is also underway on how online casino operators will contribute under upcoming regulations.

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Prague Gaming & TECH Summit 2025 (25-26 March)

The strategy was developed through a two-stage consultation process and strongly reflects the voices of people with lived experience.

“I want to thank those who shared their experiences with us. You’ve helped ensure this strategy is reflective of real-life experiences and have helped to ground the strategy with a strong understanding of what support works best for you and our communities,” Mr Doocey said.

The post New Zealand Government Releases Refreshed Strategy to Prevent and Minimise Gambling Harm appeared first on European Gaming Industry News.

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