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Exclusive Q&A with Vera Motto, Business Development Executive at Habanero

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Having signed a raft of new deals and partnerships in recent months across Latin America, we caught up with Habanero’s business development executive for the region, Vera Motto, to get the lowdown on the supplier’s latest market movements.

Habanero’s certainly signed a lot of deals recently! Can you take us through your recent LatAm successes?

We’re delighted to be live on some of LatAm’s biggest brands, including BetJuego, Ganabet and Big Bola. We will also go live shortly with DoradoBet, expanding our reach in Peru, where we are already live with a number of key players, including Apuesta Total.

These latest deals cap a string of comprehensive agreements with major regional operators such as Salsa, LatamWin and Codere, with plenty of plans for entering new territories together on the table. It’s fantastic to see how far we’ve come in our short time on the continent and we’ll keep that momentum going forward with a range of exciting deals and market entries on the horizon.

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Has the regulation of Colombia’s iGaming market set an example for other countries in the region to follow? 

Without a doubt. Coljuegos has done a brilliant job of regulating a complex market, creating a safe and open environment with a competitive tax rate. The pro-active approach taken by the regulator has paved the way for a productive dialogue between operators, suppliers and the authorities.

In fact, even in the middle of the pandemic, Coljuegos managed to create entirely new online regulatory frameworks for live casino, scratchcards and bingo – which I’m sure no others can claim to have done! For us certainly, this demonstrated a willingness to go above and beyond in ensuring that operators are equipped with a diverse set of revenue streams, preserving a lucrative market for the local economy amid testing circumstances. We’re thrilled to see such commitment.

Apart from Colombia, which LatAm markets are the ones to watch in 2020? 

The city of Buenos Aires and Panama are the two most likely to enter the online domain next; both with sports betting and casino. Puerto Rico’s regulator has also recently appointed Gaming Laboratories International as an advisor, with the jurisdiction likely to finalise the process in the coming months.

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Elsewhere, plenty of jurisdictions have pending regulation, with Brazil certainly looking the most promising. Although, even more exciting for us at the moment is Mexico. The market holds a wealth of opportunity, and we’ve only started to make our mark across such a rich and diverse country – and we look forward to solidifying our presence there over the coming months with major local providers.

Do you anticipate entering any of those markets, or launching further LatAm-oriented products? 

Absolutely. We expect to enter Argentina and Panama as soon as regulation allows, with Brazil also on Habanero’s long-term radar. When it comes to games, it has been our experience that what works globally also works best in LatAm. A successful game performs well anywhere, and that’s exactly what we’ve observed with international hits such as Egyptian Dreams Deluxe and Hot Hot Fruit.

That’s not to say that localised content isn’t effective too. Our Mexican-themed title, 5 Mariachis, has performed fantastically on the continent, as have games with Asian themes, most likely due to the historic linkages between the two cultures.

Has LatAm’s gaming industry been affected by COVID-19 in broadly the same way as other territories? Or have you observed differing impacts? 

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Geographically speaking, the impact of COVID-19 on our industry has been consistent across the board. An increase in online gaming traffic has been an internationally observed trend, due in large part to the near universal closure of land-based and retail outlets.

One potential difference I may expect in the future is a varied retention rate, mostly due to a larger part of the population being unfamiliar with online gaming before the lockdown compared to Europe or other areas. As part of this, we’re very excited to be stepping up to the challenge of converting a whole demographic of land-based players – and we stand ready to equip our operator partners with everything they need to boost player engagement.

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Alcohol and Gaming Commission of Ontario (AGCO)

Soft2Bet strengthens integrity monitoring with IBIA membership in Ontario

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Soft2Bet, a leading casino and sportsbook platform provider, has joined the International Betting Integrity Association (IBIA) and activated its membership in Ontario, Canada, following its licensing in the Canadian province.

Soft2bet obtained its Certificate of Registration from the Alcohol and Gaming Commission of Ontario (AGCO) at the end of March, where the company’s Ontario-focused brand Tooniebet.com will now feed into IBIA’s world-leading sports betting integrity monitoring platform before worldwide implementation in the coming months.

IBIA includes over 50 of the world’s leading sports betting and gaming companies, who operate over 125 sports betting brands. Soft2Bet’s decision to join the association further strengthens its own internal betting integrity protocols and IBIA’s position as the world’s leading sports betting integrity monitoring body.

David Yatom Hay, General Counsel at Soft2Bet, commented: “Soft2Bet is delighted to be joining the IBIA as we strengthen our own betting integrity monitoring processes and play our part in furthering the IBIA’s long-standing work on this key issue. Ontario is a world class iGaming jurisdiction; it will be the first market where we will implement our IBIA membership and we look forward to deploying the monitoring infrastructure worldwide in all the other markets in which we operate.

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Khalid Ali, CEO of IBIA, said: “Soft2Bet is a very welcome addition to IBIA, further strengthening our position in the Ontario market. The operator’s decision to join IBIA demonstrates its desire to utilise the best integrity protection available for its sportsbook product. The association is delighted to be able to integrate Tooniebet within our integrity monitoring system and looks forward to working closely with Soft2Bet to maintain the high integrity of its sportsbook.”

IBIA is a not-for-profit body that has no competing conflicts with the delivery of commercial services to other sectors and is run by operators and for operators to protect regulated sports betting markets from match-fixing. IBIA’s global monitoring network is a highly effective anti-corruption tool, detecting and reporting suspicious activity in regulated betting markets.

Through the IBIA monitoring network it is possible to track transactional activities linked to individual customer accounts. IBIA members generate more than $300bn in annual betting turnover (handle), accounting for approximately 50% of the global commercial regulated land-based and online sports betting sector, and in excess of 50% for online alone.

IBIA recently released a report on the Availability of Sports Betting Products which highlighted Ontario as a leading regulated gambling jurisdiction, with an expected onshore channelisation for sports betting of 92% in 2024 forecast to rise to 97% in2028. IBIA currently represents over 60% of the private sports betting operators licensed in the province. All online sportsbetting operators licensed in Ontario are required to be part of a betting integrity monitoring body.

IBIA’s Q1 2024 report detailed 56 alerts during the quarter. IBIA alerts contributed to the investigations and subsequent successful sanctioning of 21 clubs, players and officials in 2023, an increase on the 15 sanctioned in 2022.

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British Columbia Lottery Corporation

SCCG Management Signs Contract with British Columbia Lottery Corporation

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SCCG Management has signed a contract with the British Columbia Lottery Corporation (BCLC), the B.C. Crown corporation which conducts and manages commercial gambling in the province, including lotteries, casinos, and online gaming. This partnership aims to undertake a comprehensive assessment and strategic enhancement of BCLC’s diverse operations.

The work between SCCG and BCLC will involve a thorough review of technological infrastructures, strategic market positioning, and the integration of various gaming modalities. SCCG’s extensive expertise will be pivotal in harmonizing BCLC’s online and physical gaming experiences.

Stephen Crystal, Founder and CEO of SCCG Management, said: “Our collaboration with BCLC represents a remarkable opportunity to push the boundaries of innovation within the gaming industry. We are committed to deploying our resources and expertise to enhance BCLC’s operational efficiencies and customer engagement strategies. It’s an honor to partner with an organization that has a robust impact on the community through its support of public initiatives.”

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AGCO

AGCO Requires Ontario Gaming Operators to Stop Offering WBA Bets Due to Integrity Concerns

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The Alcohol and Gaming Commission of Ontario (AGCO) has mandated all Ontario-registered sportsbook operators to halt offering and accepting wagers on World Boxing Association (WBA) events immediately. This measure is being taken to protect the Ontario betting public following concerns that WBA-sanctioned boxing matches are not adequately being safeguarded against match-fixing and insider betting.

Since December 2023, the AGCO has been conducting a comprehensive review of suspicious wagering activity on a WBA-sanctioned title fight between Yoenis Tellez and Livan Navarro that was held in Orlando, Florida. Suspicious betting patterns on the bout lasting over 5.5 rounds were reported to the AGCO by two registered independent integrity monitors and detected in Ontario by a registered igaming operator. Media reports also alleged that Tellez’s Manager placed $110,000 on the match lasting longer than 5.5 rounds at a Florida casino. The bout ended with Tellez knocking out Navarro in the 10th round.

Following an intensive review that included outreach to the WBA, Ontario-registered gaming operators, independent integrity monitors, and regulators in other jurisdictions, the AGCO has concluded that bets related to WBA events do not currently meet the Registrar’s Standards for Internet Gaming.

The AGCO requires all Ontario-registered gaming operators to ensure the sport betting products they offer are on events that are effectively supervised by a sport governing body. At a minimum, the sport governing body must have and enforce codes of conduct that prohibit betting by insiders.

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Registered gaming operators were unable to demonstrate to the AGCO that the WBA prohibits betting from insiders, which could include an athlete’s coaches, managers, handlers, athletic trainers, medical professionals, or others with access to non-public information. Further, registered gaming operators were unable to demonstrate that the WBA took any action to investigate or enforce the allegations of potential match-fixing and insider wagering.

The AGCO has indicated to registered operators that in order for WBA betting products to be reinstated in Ontario, operators must demonstrate that the WBA effectively supervises its events, thus bringing them into compliance with the Registrar’s Standards. In December 2022, the AGCO required gaming operators to stop offering bets on UFC events for similar issues related to insider betting safeguards. Within a month, UFC amended its policies and implemented new protocols that allowed the AGCO to reinstate betting on UFC events in the province.

“Ontarians who wish to bet on sporting events need to be confident that those events are fairly run, and that clear integrity safeguards are in place and enforced by an effective sport governing body. Knowing the popularity of boxing in Ontario, we look forward to reinstating betting on WBA events once appropriate safeguards against possible match-fixing and insider betting have been confirmed,” Dr. Karin Schnarr, Registrar and CEO of AGCO, said.

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