Beyond RTP: RocketPlay Launches Its Own Joy Index and Hiring Players to manage it

This summer, RocketPlay has introduced The Cosmic Department of Joy, a new seasonal campaign that puts player emotion at the centre of the brand experience.

Launching this summer inside the RocketPlay Universe, the campaign invites players to become Joy Ambassadors — a temporary seasonal identity that gives them a role inside the campaign story. After entering the Department, players complete a short 5-question briefing that takes around 1 minute and unlocks their position for the season.

At the heart of the campaign is the Cosmic Joy Index — a first-of-its-kind campaign index in iGaming, created specifically for the mission. Unlike traditional industry metrics focused on RTP, bonus value or individual player performance, the Index looks at the campaign through a different lens: collective joy, participation and emotional engagement.

The Index opens at launch, rises as more Ambassadors join, reaches its highest point and closes at the end of the mission. It is not a personal score or a measure of one player’s mood, but a public visual indicator of how the campaign moves through the season.

The campaign also introduces a second public-facing element: a player-driven Joy Report built around direct responses from Ambassadors. Together, the Index and the report create a two-layer campaign structure: a visible rhythm of the season and a collective player voice showing what joy, anticipation and winning moments mean to the RocketPlay community.

Instead of treating player emotion as something hidden behind standard metrics, RocketPlay brings it to the surface as part of the campaign experience. This positions The Cosmic Department of Joy as an example of player-centric iGaming marketing, where participation is not only measured, but turned into a visible part of the brand story.