GoldenRace announces three key enhancements to virtual betting retail platforms

Reading Time: 2 minutes

GoldenRace, leading provider of Virtual Sports and betting solutions, today announced the release of three significant platform enhancements: Rotating Display, Fast Ticket Checker and the Jackpot Viewer.

These updates are designed to optimise retail operations, improve player engagement, and provide greater operational flexibility for business partners.

The new Rotating Display feature allows operators to dynamically manage content across their retail screens. This enhancement moves beyond static displays by enabling the continuous cycling of selected GoldenRace V5 products, with Virtual Football currently integrated and additional games to follow soon.

• Optimised resource allocation: This functionality allows a single display unit to showcase multiple products, potentially reducing the necessity for additional hardware and complex installation setups.
• Increased visibility: By maintaining a fresh and dynamic content stream, the Rotating Display is intended to maximise player attention and encourage broader engagement with the product portfolio.

GoldenRace also introduces the Fast Ticket Checker, a self-service solution aimed at resolving in-store congestion and streamlining the ticket validation process.

• Operational efficiency: This feature empowers players to check the status of their betting slips instantly via their personal mobile devices by scanning a designated QR code and then the ticket barcode. This redirects validation traffic away from cashiers, allowing staff to concentrate on sales activities.
• Real-time status: Players receive immediate, server-verified updates on their ticket status, significantly reducing wait times and elevating the overall customer experience within the retail environment.

Last but not least, the enhanced Jackpot Viewer has been upgraded to offer superior flexibility in prize presentation, centralised management and increased display capacity.

• Maximum visibility: The update enables the simultaneous display of up to four different Jackpot prizes, ensuring greater exposure for top-tier rewards.
• Branding control: A new background colour configuration has been integrated into the back-office management system, allowing operators to seamlessly align the Jackpot Viewer’s aesthetics with their corporate branding.
• Simplified management: All configuration settings are now centralized within the back-office, simplifying the management process. The update also includes the addition of critical entity name information on the screen for player context and specialist URL parameter configurations for advanced customisation.

These three platform updates reflect GoldenRace’s commitment to delivering technologically advanced, high-performance solutions that simplify operations for betting businesses while enhancing the experience for the end-user.

The post GoldenRace announces three key enhancements to virtual betting retail platforms appeared first on European Gaming Industry News.