Compliance Updates
UKGC Imposes £1.4M Fine on AG Communications Limited
The UK Gambling Commission (UKGC) has imposed a fine of £1,407,834 on AG Communications Limited for Social Responsibility (SR) and Anti-Money Laundering (AML) failures.
The operator, which trades as AspireGlobal and runs 58 websites, will pay the money to socially responsible causes as part of a settlement with the Commission.
Social responsibility failures included:
• not having effective systems in place to prevent customers spending significant amounts of money in a short period of time before an assessment was made as to whether the customer was potentially at risk of gambling related harm. This raised concern that velocity of spend was not identified or acted upon quickly enough
• failing to conduct a safer gambling interaction despite one customer losing £6000 in 48 hours. A telephone interaction was attempted but only when the daily loss limit of £5000 in 24 hours was reached
• one customer was able to deposit and lose £7000 in just over four hours in the early hours. This customer was able to play through the backstop in place at the time due to a system error which failed to prevent the customer from depositing above the backstop limit. A manual review of the customer did not identify the fact they had played through the backstop trigger
• one customer was able to open a significant number of gambling accounts despite the fact they had previously self-excluded.
Anti-money laundering failures included:
• AML/Counter Terrorist Financing (CTF) policies and procedures were too reliant on financial thresholds
• when customers hit a medium, medium/high or high ML risk score they were not subject to a manual Enhanced Customer Due Diligence (ECDD) check until a financial trigger was hit
• when financial thresholds were reached, there were delays in completing ECDD checks. One customer who reached the financial threshold did not have an ECDD review conducted until a week later
• not following its policy regarding ECDD checks. One customer who reached a financial threshold but did not have a high AML risk score, did not have a manual ECDD review until eight days later. This was contrary to AG Communications Limited’s policy.
This is the second time AG Communications Limited is facing regulatory action – in 2022 the operator paid £237,600 for AML failures.
John Pierce, Commission Director of Enforcement, said: “This case marks the second occasion that this operator has been subject to enforcement action. Its failure to uphold anti-money laundering standards, delays in necessary interventions, and deficiencies in social responsibility measures are wholly unacceptable.
“Today’s outcome underscores the gravity of these breaches. It is essential that operators not only implement and maintain robust anti-money laundering policies, procedures, and controls but also act swiftly and decisively in response to any indications of suspicious activity. Effective social responsibility measures must be in place at all times to ensure that consumers identified as at risk receive timely and appropriate intervention.
“This case stands as a clear warning to all operators that repeated regulatory failings will result in increasingly stringent enforcement action.”
The post UKGC Imposes £1.4M Fine on AG Communications Limited appeared first on European Gaming Industry News.
Integrity Compliance 360 (IC360), the unequivocal global leader in delivering best-in-class integrity and compliance regulatory technology products and services for the sports betting and gaming sector, has announced a new partnership with the PGA of America.
Through this partnership, IC360 will provide the PGA of America with its state-of-the-art Integrity Monitoring technology, providing real-time alerts on global wagering activity. Additionally, the PGA of America will utilize ProhiBet, the one-of-a-kind prohibited bettor solution to prevent individuals from engaging in prohibited wagering activities.
“We are excited to partner with IC360, a leader in regulatory technology for sports betting and gaming. This collaboration underscores our commitment to maintaining the highest integrity standards within golf by integrating IC360’s cutting-edge Integrity Monitoring technology and the innovative ProhiBet solution. By leveraging IC360’s expert Advisory Team, we gain invaluable insights as we navigate the sports wagering landscape,” said Jeff Price, Chief Commercial and Philanthropy Officer for the PGA of America.
The PGA of America will also utilize IC360’s seasoned Advisory Team, who will provide consultative services to the organization as they navigate the nuances of the complex and evolving sports wagering regulatory environment. IC360’s team comprises former regulators and seasoned gaming industry professionals who ensure all regulatory compliance standards are hitting the highest standards.
“The PGA of America is a partner that shares the same vision of integrity and fairness in competition, which we promote and aim to protect. It is a privilege to provide this organization with our world-class technology and service, as they continue to showcase excellence in their commitment to integrity and their culture,” said Scott Sadin, Co-CEO of IC360, said.
The post IC360 Announces Integrity Partnership with PGA of America appeared first on Gaming and Gambling Industry in the Americas.
The Association of Gaming Operators in Kenya (AGOK) in partnership with government agencies, regulators and civil society are spearheading a set of proactive initiatives designed to shape the future of the gaming industry and protect innocent Kenyans from addiction to gaming.
In a press release, the Association says nationwide awareness campaigns promoting informed, mindful participation in gaming will be carried out across the country.
Advocacy for tools such as time-out mechanisms, betting and deposit limits will be put in place to ensure a healthy and controlled gaming behaviour among Kenyans.
“The gaming industry in Kenya continues to evolve rapidly, creating opportunities for economic growth, digital innovation, and employment. However, with this growth comes a heightened responsibility to safeguard the welfare of players, particularly young people and vulnerable populations,” the statement by AGOK’s board reads in part.
“AGOK acknowledges the complex challenges associated with gaming, particularly around mental health, addiction prevention, and ethical standards. These are global concerns which members of AGOK take seriously. They are at the forefront of our agenda.”
The Association furthers contends that all its members operate under a “shared code of conduct” rooted in principles of fairness, transparency and social responsibility.
Among meaningful steps it says it has taken to prevent exploitation and minimise harm include putting into place advanced age-verification systems to block underage access, self exclusion tools that provide options for and permanent restrictions to gaming activities and round-the clock toll free helplines that offer confidential mental health and addiction support.
The regulatory measures comes amid calls to regulate the sector following increase in cases of mental health and some suicide cases attributed to betting.
The post Association of Gaming Operators in Kenya Announces New Regulations appeared first on European Gaming Industry News.
Sumsub announced that its Liveness solution has successfully passed iBeta Quality Assurance testing in line with the ISO/IEC 30107-3 standard. The evaluation, conducted on both Android and iOS platforms, confirms the solution’s compliance with Level 2 of the Biometric Presentation Attack Detection (PAD) Standard—the solution showed zero mistakes during testing, validating Sumsub’s technology as capable of resisting sophisticated spoofing attempts.
Sumsub’s Liveness solution is designed to detect deepfakes and prevent biometric fraud using advanced in-house AI models. With deepfakes growing 4x year-over-year and now accounting for 7% of all fraud cases, according to the company’s 2024 Identity Fraud Report, robust anti-spoofing technology is critical for safeguarding businesses and users alike. By integrating AI-driven detection tools, Sumsub helps organizations stay ahead of emerging threats and maintain trust throughout the user verification process.
“iBeta Level 2 testing reflects our commitment to trust, quality, and staying ahead of fraud trends. The industry is facing a rise in attack sophistication and scale, and it’s essential that our solutions continue meeting the highest standards. Routine third-party testing like this ensures we’re prepared for these evolving threats,” Vyacheslav Zholudev, CTO and co-founder of Sumsub, said.
The post Sumsub Maintains Compliance with iBeta Standards appeared first on European Gaming Industry News.
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