lottery
Allwyn revolutionises National Lottery prize payments with new digital solution
Allwyn, operator of The National Lottery, announced that National Lottery players who play in shops will be able to opt to have their prizes paid directly into their bank accounts for the first time.
In a partnership with payments provider, Bottomline, Allwyn has created a quick, easy online claim process that will see retail prizes of between £500.01 and £50,000 paid more quickly than ever before.
The new solution is the latest development in the revised claims process that Allwyn had to introduce when it took over as National Lottery operator in 2024. This was following the Post Office’s decision to no longer pay National Lottery retail prizes between £500.01 and £50,000 (called ‘mid-tier prizes’).
Last year, Allwyn continued to make upgrades to the process and has now directly paid out over 45,000 mid-tier prizes to in-store players – amounting to over £50 million in prize money.
This new enhancement isn’t just good news for players, but it will also significantly reduce administration and postage costs – as Allwyn will no longer need to prepare and post thousands of cheques. This cost efficiency will see more money going to National Lottery-funded Good Causes.
With the new payment solution, retail players can go to claims.national-lottery.co.uk, enter their email address and then fill in an easy-to-complete claim form – this asks for the player’s details, some details about the winning ticket, and prompts the player to upload an image of the ticket. If a winner has any questions during the process or needs some additional support, they can call Allwyn’s Customer Care Team who will be happy to help.
At this point, the default option will be for the prize to be paid directly into the player’s bank account, although they can still choose to be paid by cheque if that is their preference – which has been standard payment method for these up until now (including when the Post Office was still paying these prizes).
Once the claim form has been submitted and processed, the player will receive an email with a unique, secure link for them to submit their bank account number and sort code. The system will then automatically check that the name on the account matches the name entered on the prize claim form. As soon as this information has been successfully submitted by the player, the payment will be processed and will be paid directly into the player’s bank account within 24 hours*.
Allwyn’s Operations Director, Jenny Blogg, said: “We’re delighted to introduce this completely new payment solution, which will see, for the first time, people who play The National Lottery in shops be able to have their prizes paid directly into their bank accounts.
“Not only will this see these prizes paid faster than ever before, but it also drastically cuts down on administration and postage costs. This cost efficiency will see more money going to the Good Causes that The National Lottery supports and see prize money in players’ pockets in record time – so it really is a win-win.”
The post Allwyn revolutionises National Lottery prize payments with new digital solution appeared first on European Gaming Industry News.
Compliance Updates
Scientific Games Granted License from UAE’s General Commercial Gaming Regulatory Authority
Scientific Games is licensed by the General Commercial Gaming Regulatory Authority as a Gaming-Related Vendor for the supply of lottery products and services in the UAE. The GCGRA is the federal executive agency responsible for regulating and overseeing all commercial gaming in the UAE to ensure fairness and transparency.
The agency was established in 2023 to cultivate world-class commercial gaming operations and implement efficient regulation, grounded in the principles of integrity, innovation and responsible practices. Commercial gaming activities in the UAE include lottery, internet gaming, sports wagering and land-based gaming facilities.
With operations on five continents, Scientific Games provides retail and digital games, technology, analytics and services to 150 lotteries in 50 countries around the globe.
“We are extremely pleased that Scientific Games has been authorized as a lottery supplier in the UAE with this license. We look forward to putting our more than 50 years of expertise to work in the UAE to offer high-performing products that will responsibly help drive revenue for lottery programs supporting local communities and projects of national importance,” said Michael Conforti, President, International Business for Scientific Games.
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Justin Simporios is normally a sound sleeper who “can fall asleep anywhere” – but he had a very sleepless night, after learning he won an $80-million Lotto Max jackpot from the May 9, 2025 draw. This is the largest lottery jackpot ever won in B.C. and is also the largest jackpot ever won by a single individual in Canada.
“It was 10:30 p.m.,” recalled Simporios of the moment he realized he won. “I saw that someone won $80 million in Surrey. I was joking and told my wife ‘we’re millionaires!’ and she told me to stop making that joke. After, I manually checked each number before scanning [using the BCLC Lotto! I cried and shouted, ‘we’re millionaires!’”
The Surrey resident woke up his wife to share the news. “She was in complete disbelief and a bit mad at me because our daughter wasn’t feeling well.” Simporios’ wife luckily agreed this was a good reason to wake her.
While still in disbelief about his win, Simporios is ultimately most excited to share his windfall with his family. “I want to help my family and my wife’s family. I’ll pay off my sister’s medical school debt and help my mom retire early – just giving my family a head start in life.”
Giving back to the community in Surrey and B.C. is also a key priority for Simporios. “I’ve struggled before and needed help. Even if I can give an ounce of happiness, I want to help where we can. This feels like a dream.”
As an avid LA Lakers fan, Simporios mentioned he would like to see LeBron James play before James retires. He also plans to visit his family in the Philippines for a family reunion. “My wife and kid have never visited!”
On how it feels to win a record-breaking jackpot?
“The biggest change will be having more time with my wife and family. We want to live with a purpose – to help the community around us.”
Simporios purchased the winning ticket at the Walmart Supercentre in Central City on King George Boulevard in Surrey.
So far in 2025, B.C. lottery players have redeemed more than $101 million from Lotto Max. Lotto Max is a nationwide lottery game drawn on Tuesdays and Fridays after 7:30 p.m. (PST).
Players can purchase tickets at lottery retailers or at PlayNow.com. Winning numbers and group release forms can be found online at www.bclc.com. Players can check their lottery tickets anytime, anywhere on iOS and Android devices. Learn more about the BCLC Lotto!
BCLC offers socially responsible gambling entertainment while generating income to benefit all British Columbians. Players can visit PlayNow.com to learn how to set time and money limits.
The post Surrey Resident Wins Record-Breaking $80-Million Lotto Max Jackpot appeared first on Gaming and Gambling Industry in the Americas.
Andrew Jackson VP Corporate Responsibility for Scientific Games
Scientific Games iLottery Receives National Council on Problem Gambling’s iCAP Ready Accreditation
Scientific Games has achieved the distinguished iCAP Ready supplier accreditation from the National Council on Problem Gambling. The iCAP Ready accreditation, a version of NCPG’s Internet Compliance Assessment Program for suppliers, confirms that the global lottery company meets the gold standard for consumer protection with its iLottery platform and user experience requirements for consistently safe, enjoyable online lottery play.
iCAP is a U.S. accreditation for best practices in online gambling player protection held by only a few U.S. lotteries and suppliers. The assessment, conducted by independent responsible gaming experts, audited a framework of player protection processes, tools, responsible gambling policies and trainings completed by Scientific Games. This included demonstrating to employees that the company remains committed to safer lottery play. NCPG also evaluated Scientific Games’ overall compliance.
“Scientific Games continues to demonstrate leadership in responsible gambling by earning iCAP Ready accreditation,” said Jaime Costello, Director of Programs for the National Council on Problem Gambling. “This accomplishment reflects a thoughtful and proactive approach to player protection, and we commend their commitment to aligning with best practices that support player well-being.”
The company’s digital platform is part of a highly secure technology suite that delivers modern technology and advanced features to support a lottery’s online business. The program’s heart is SG PAM, a secure player account management system for all player account activity and wallet transactions across retail and digital. Other features of the iLottery program include an advanced responsible gaming toolset and Healthy Play program, as well as powerful customer relationship management components.
Andrew Jackson, VP, Corporate Responsibility for Scientific Games, said, “We are honored to achieve this important iCAP supplier accreditation from NCPG. Our government-regulated lottery customers can be assured that Scientific Games’ iLottery platform and solution meet the highest standards in the U.S. for responsible gaming and player protection.”
Scientific Games serves more than 30 lotteries globally with iLottery solutions, including in the U.S., Canada, UK, Denmark, Germany, France and Turkey. Lotteries worldwide use the company’s award-winning Healthy Play program’s tools and research to provide more insight into lottery players and promote ‘lottery literacy’—understanding how lottery games work, the odds of winning, and the minimum age to play.
Since 1972, NCPG has led state and national stakeholders in the development of comprehensive policies and programs for all those affected by problem gambling.
With operations on five continents, Scientific Games provides retail and digital games, technology, analytics and services to 150 lotteries in 50 countries worldwide.
Healthy Play and MOMENTUM® are trademarks of Scientific Games. ©2025 Scientific Games, LLC. All Rights Reserved.
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