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How the Rise of AI Will Affect NZ Online Casinos in 2025

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Artificial intelligence (AI) is transforming industries worldwide, and the online casino sector in New Zealand is no exception. From enhanced gaming experiences to improved customer service and fraud prevention, the integration of AI into online casinos is expected to make a significant impact in 2025.

Smarter Gaming Experiences

AI-powered algorithms are revolutionising the way online casino games are designed and delivered. Game developers are using AI to create more personalised gaming experiences tailored to individual preferences. Players in New Zealand can expect games that adapt to their skill levels, interests, and play styles, offering dynamic challenges and rewards to keep them engaged.

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Enhanced Customer Support

Customer service is another area where AI is making waves. AI-driven chatbots can provide instant, 24/7 support to players, answering questions, resolving issues, and even guiding new users through their first gaming experiences. This ensures that New Zealand players can enjoy seamless support without delays, enhancing overall satisfaction.

Fraud Detection and Responsible Gaming

AI’s ability to analyse vast amounts of data in real-time allows online casinos to identify and mitigate fraudulent activities more effectively. For Kiwi players, this means a safer and more secure gaming environment. Additionally, AI tools are being employed to promote responsible gambling by identifying at-risk behaviours and providing timely interventions.

Insights from PlayCasino.co.nz

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Terri Radford, a representative of PlayCasino.co.nz, a leading expert in the New Zealand online casino industry, shares unique insights into the AI trend. “AI is poised to elevate the online casino experience in New Zealand by making it more personal, secure, and enjoyable. At PlayCasino.co.nz, we’re not just watching this evolution—we’re actively participating by helping players navigate this dynamic landscape.”

Terri highlights a distinctive feature of PlayCasino.co.nz: their commitment to player education and transparency. “Our site offers comprehensive guides on how AI is shaping online gaming, helping players make informed decisions about where and how they play. We’re also reviewing AI-integrated casinos to ensure they meet the highest standards of fairness and security.”

PlayCasino.co.nz provides Kiwi players with up-to-date reviews, exclusive free no deposit bonuses, Free Spins Casinos, online pokies, mobile casinos and insights tailored specifically for the New Zealand market, making it a trusted resource for navigating the online casino world in the age of AI.

 

The post How the Rise of AI Will Affect NZ Online Casinos in 2025 appeared first on European Gaming Industry News.

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Press Releases

RG24seven collaborates with industry experts to expand landmark Sports Betting training for gaming employees

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RG24seven Virtual Training, the industry-leading, free video-based virtual training system for casino and gaming employees and a BMM Innovation Group (BIG) company, is pleased to expand training offerings to include new sports betting courses. The new courses highlight the fundamentals of sports betting, the legal landscape, ethics and marketing, and responsible gaming practices.

Wendy Anderson, CEO of RG24seven Virtual Training, said, “We all play a part in upholding the reputation and credibility of our industry. We brought together top experts in the industry to create these courses and ensure that gaming employees are fully informed about all aspects of working in and around sports betting.”

Victoria Reed, CEO of Better Change and Strategic Advisor for RG24seven, added, “We also want to provide gaming employees with as much information as possible about the variables that influence the sports betting industry, such as the laws, its reputation, and why it’s important that we remain as ethical as possible. We hope learners will gain a strong working knowledge of sports betting, as well as understand the significance of the regulations, integrity in sports, and responsible gaming.”

Anderson concluded, “Sports betting is meant to be fun, and it’s even more so when you fully understand not only the terminology but also how you can protect both yourself and your customers from gambling harm. We welcome gaming company executives, managers, and other representatives to request organization-wide access to our new training.”

The post RG24seven collaborates with industry experts to expand landmark Sports Betting training for gaming employees appeared first on Gaming and Gambling Industry in the Americas.

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Brazil

Wildly popular ‘Fortune Tiger’ game among PG Soft Brazil rollout

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Global iGaming powerhouse SkillOnNet has announced the expansion of its strategic partnership with award-winning game developer PG Soft bringing the studio’s acclaimed content to the regulated Brazilian market.

The move comes just months after SkillOnNet went live in Brazil with its licensed brands PlayUZU.br and BacanaPlay.br, as one of the first operators to gain approval from the brand-new licensing regime.

The integration of PG Soft’s engaging portfolio, including the wildly popular Fortune Tiger, will bolster SkillOnNet’s offering in one of the most exciting emerging markets in the world.

Fortune Tiger, known locally as Jogo do Tigrinho, has become a cultural phenomenon in Brazil. Its rapid rise has been fueled by viral marketing on platforms like TikTok and YouTube, where influencers showcase big wins and gameplay tips.

PG Soft’s content is already live in over 100 countries and supports 23 languages and 100 currencies. Known for rich visuals and innovative mechanics, the studio has earned global recognition for its ability to connect with players across diverse markets.

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SkillOnNet operates more than 40 brands in regulated markets globally and boasts a platform of over 7,000 titles from the industry’s top providers. PG Soft’s integration further diversifies SkillOnNet’s content portfolio, solidifying its position as a key player in Brazil’s rapidly growing iGaming landscape.

Jani Kontturi, Head of Games at SkillOnNet said: “Brazil is a market full of potential, and we’re investing heavily to ensure we become a top-tier operator here. PG Soft’s content, especially Fortune Tiger, has already made a big impact in the region. This collaboration strengthens our commitment to localising our offering and bringing world-class entertainment to the market.”

PG Soft commented: “We’re delighted to extend our partnership with SkillOnNet into Brazil, a market where our games – especially Fortune Tiger – have really resonated with players. SkillOnNet is a leading name in regulated markets, and their ambitious plans for Brazil match our own. We’re confident that this collaboration will set a new benchmark for quality and engagement in the region.”

The post Wildly popular ‘Fortune Tiger’ game among PG Soft Brazil rollout appeared first on Gaming and Gambling Industry in the Americas.

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Conferences

EGT Digital at SBC Summit Americas 2025: High-tech gaming solutions for brilliant performance

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EGT Digital is ready for its first memorable participation in SBC Summit Americas. The company has prepared a fascinating range of innovative online gaming products, which will be available at booth C290.

EGT Digital will demonstrate its impressive portfolio of in-house developed slot games, including over 140 popular titles, as well as the jackpot bestsellers Bell Link, High Cash, Clover Chance, and Single Progressive Jackpot.

Visitors will also be able to learn more about the 4-level multi-denomination Gods & Kings Link, the latest member of the company’s jackpot family. Its first 2 games – Glorious Alexander and Ape of Luck, will provide players with numerous opportunities for winning and entertainment.

The newest addition to Clover Chance – the 5×6 Fruity Shots game, will also attract players’ attention. With a vibrant cocktail theme, it will offer functionalities such as the Toppling Reels feature, adding extra excitement by filling empty positions with new symbols, thus creating even more chances to win.

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The company’s iGaming platform X-Nave will also be on display to provide operators with everything they need to build and grow their online business. It will demonstrate its 4 main modules: Sport Product, Gaming Aggregator, CRM Engine, and Payment Gateway. Standing out with great versatility, each of them is able to function as part of the turnkey solution or independently, as they allow seamless integration with third-party developments.

The Sport Product will introduce its rich sports and esports content across a number of markets around the world. EGT Digital’s Gaming Aggregator will reveal a vast range of over 13,000 titles from more than 130 popular providers, as well as a lot of functionalities for content personalization. X-Nave’s CRM Engine with its ever-evolving player management tools and bonus features, as well as the Payment Gateway, covering a wide variety of payment methods, will further expand operators’ capabilities to create customized and more engaging offerings for their customers.

“SBC Summit Americas is a well-established event, bringing together key players from across the LATAM region,” said Tsvetomira Drumeva, Head of Sales at EGT Digital. “I am confident that our participation will provide us with numerous options to start new high-potential collaborations and strengthen our existing partnerships. We are also happy to be among the finalists in the SBC Awards Americas 2025 this year.”

The post EGT Digital at SBC Summit Americas 2025: High-tech gaming solutions for brilliant performance appeared first on Gaming and Gambling Industry in the Americas.

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