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GamCare Appoints New Director of Clinical Operations

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The gambling support charity GamCare is delighted to announce the appointment of its new Director of Clinical Operations, Tim Hodgetts, who will take on the new role from August 2024.

Tim brings over 22 years of experience across the health and social care sector. Before joining GamCare he held senior leadership roles for the NHS, most recently responsible for the management and leadership of healthcare services across the county of Dorset – integrating health, social care services and voluntary organisations to align with the National NHS objectives.

As Deputy Director for Integrated Care Services with Dorset HealthCare University NHS Foundation Trust, Tim was responsible for all aspects of quality improvement, quality monitoring, risk management, safeguarding, financial management and performance management.

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Under his leadership Tim transformed the urgent care services, including the local NHS 111 telephony and on-line service to become the best-performing in the country.

In his new role, Tim will work closely with GamCare’s Leadership team and will be responsible for the strategic oversight and all operational management of GamCare’s clinical and support services, including the National Gambling Helpline and online support, regional treatment services, and the broad range of impactful prevention and education programmes the charity provides.

Tim Hodgetts, Incoming Director of Clinical Operations at GamCare, comments: “I’m delighted to be joining GamCare and supporting the team to deliver its priorities. The opportunity to lead and support the organisation to continue delivering high-quality, personalised, support services, including the National Gambling Helpline – outstanding of its kind – that ensure the best possible outcomes for people experiencing gambling harm, is why I was attracted to the role.

“I’m excited to work closely with existing partners, the NHS, and government, and to establish new relationships to help shape the future of prevention, education, and treatment within the gambling harms space.”

Margot Daly, Chair at GamCare, adds: “I am delighted to welcome Tim, whose significant expertise, knowledge, and insights will be invaluable to the clinical leadership of the GamCare team. I look forward to making further senior appointments in due course.”

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GamCare operates the National Gambling Helpline – available 24/7 – for people to call for free practical advice, information and support around gambling. The charity also provides free treatment sessions across London, the South East, Yorkshire, the East Midlands and Scotland as part of the National Gambling Support Network.

GamCare also delivers a broad range of impactful prevention programmes, including the Women’s Programme, Criminal Justice Programme, and Money Guidance Service. Since April 2020, GamCare has led the Young People’s Gambling Harm Prevention Programme (YPGHPP) alongside five partners. The largest programme of its kind in the UK, the YPGHPP has reached over 133,000 young people, 28,000 parents and professionals.

 

The post GamCare Appoints New Director of Clinical Operations appeared first on European Gaming Industry News.

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Latin America

Mexico Gambling Market to Hit Valuation of US$ 40.64 Billion By 2033 | Astute Analytica

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The Mexico gambling market was valued at US$ 11.37 billion in 2024 and is expected to reach US$ 40.64 billion by 2033, growing at a CAGR of 15.71% during the forecast period 2025–2033.

Mexico’s gambling market navigates a transformative legal landscape under the Federal Gaming and Raffles Law (LJRS), amended in 2021 and further refined in 2023 to address emerging challenges. As of 2024, the Dirección General de Juegos y Sorteos (DGOJ) mandates that operators maintain audited capital reserves of at least US$2 million and implement geoblocking tools to prevent cross-border betting—key measures tightening Mexico’s historically porous regulatory regime. State-level disparities complicate compliance: Jalisco imposes a 7% local tax on gross gaming revenue (GGR), while Quintana Roo exempts integrated resorts to boost tourism. The FATF’s 2023 audit highlighted AML weaknesses, prompting real-time transaction reporting for bets exceeding $2,500 via SEGOB’s centralized platform.

Despite progress, Mexico State and Guerrero remain hubs for illegal gambling dens in the Mexico gambling market, which SEGOB estimates siphon $450 million annually from licensed operators. Licensing delays (12–18 months) and hefty fines for noncompliance—up to $1.5 million for AML breaches—have consolidated market power among incumbents like Grupo Caliente and Codere. Looking ahead, federal rulings on cryptocurrency betting (pending Q4 2024) could redefine growth, as blockchain adoption accelerates among newer entrants like Betcris.

Key Findings in Mexico Gambling Market

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Market Forecast (2033) US$ 40.64 Billion
CAGR 15.71%
By Type Casino (44.86%)
By Channel Type Offline (53.97%)
By Payment method Credits and Debits Cards (39.36%)
By End Users Gambling Enthusiasts (65.10%)
Top Drivers
  • Surging mobile internet penetration enabling online betting platform growth.
  • Legal reforms attracting foreign investment and cross-border partnerships.
  • Rising sports culture, especially soccer, driving domestic wagering demand.
Top Trends
  • Accelerated shift to hybrid land-based and digital gambling experiences.
  • AI integration for personalized betting and real-time fraud detection.
  • Growing adoption of cryptocurrency deposits despite regulatory uncertainty.
Top Challenges
  • Persistent illegal gambling operations eroding licensed market revenue.
  • Infrastructure gaps limiting rural access to online gambling services.
  • Public backlash over youth exposure and problem gambling spikes.

Land-Based Casinos: Adapting to Declining Demand and Tourism Shifts

Mexico’s 347 land-based casinos face structural challenges in the gambling market, with 2023 revenue dipping 5% year-over-year to $1.4 billion due to waning foot traffic and inflationary pressures. Urban centers like Mexico City and Monterrey—home to 45 and 32 casinos respectively—report an 8% decline in per-venue revenue, as labor costs surge by 12% and younger patrons migrate online. Luxury resorts buck the trend: Grupo Caliente’s Tijuana Hippodromo Casino saw VIP table game revenue climb 14% in 2023, driven by cross-border traffic from San Diego. Slot machines, still generating 78% of casino income, are evolving—Aristocrat’s “Skill-based Cash Claw” machines now feature mini-games targeting Gen Z.

Meanwhile, 14 small casinos in Baja California closed since 2022, unable to afford biometric entry systems priced at $120,000 annually per venue in the Mexico gambling market. Diversification strategies are emerging: 22% of ancillary revenue now comes from non-gaming events, such as sold-out concerts at CDMX’s Casino Palace. In coastal regions, hurricane-related closures in Quintana Roo (affecting 7 casinos in 2023) underscore climate risks, prompting operators to invest in $40 million insurance pools.

Online Gambling Boom: Mobile Adoption and Payment Innovations

Mexico’s online gambling market, projected to hit $1.4 billion in 2024, thrives on smartphone penetration (82%) and cheap 4G data plans ($8/month average). Players aged 18–34 dominate the market (71%), drawn to Bet365’s live-streamed Liga MX matches and Codere’s bonus-heavy app. Live dealer games surged 33% YoY, with Evolution Gaming reporting 500,000 monthly users for its Mexico-specific baccarat tables. Payment integration bridges financial gaps: OXXO’s Spin service processes 41% of deposits via cash vouchers, while Bitcoin adoption grows slowly (6% of transactions) despite regulatory ambiguity. However, cybersecurity remains a hurdle—DGOJ’s post-February 2024 DDoS attack now requires SSL encryption and two-hour breach disclosure windows. Regional nuances persist: northern states prefer sports betting (67% of online revenue), while central Mexico favors slots (58%). However, monopolistic practices loom—Spain’s Luckia controls 19% of the poker market through exclusivity deals with Mexican influencers like Andrés “Kraneo” Chaurand. With 5G networks expanding to 15 cities by Q3, latency issues during live bets (a 27% complaint rate) may soon ease.

Sports Betting Dominance: Soccer, Partnerships, and Integrity Risks

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Sports betting fuels 39.51% of Mexico’s gambling market revenue, driven by soccer’s cultural ubiquity. Liga MX’s 2023 Apertura saw $2.1 billion wagered, spiking 18% during América vs. Chivas clashes. Strategic sponsorships deepen engagement: Sorare’s NFT fantasy league with Tigres UANL attracted 200,000 users in six months, while Betcris’ in-stadium kiosks at Estadio Azteca process $3 million per matchday. The 2026 World Cup looms large—DraftKings’ $52 million ad blitz targets Mexican expats in the U.S., leveraging dual-national stars like Julián Quiñones. Yet match-fixing persists: SEGOB’s Integrity Unit uncovered 12 third-division players manipulating yellow card stats for Costa Rican syndicates. Automation is mitigating risks—Sportradar’s AI flags irregular betting patterns in 92% of Liga MX matches—but oversight gaps linger in amateur leagues. Basketball and baseball are niche bright spots; the NBA’s Mexico City games drove a 27% YoY increase in prop bets, while the Sultanes de Monterrey’s partnership with FanDuel boosted baseball handle by $12 million in 2023.

Economic Contributions: Jobs, Tax Revenues, and Regional Disparities

Gambling sustains 148,000 direct jobs in Mexico gambling market, though wages lag—dealers earn $460/month on average, 23% below the living wage. Federally, the industry contributed $700 million in taxes in 2023, with casinos providing 58% via a 30% GGR levy. State-level disparities are stark: Nuevo León (24% of tax contributions) and Quintana Roo (21%) benefit from dense casino clusters, while Chiapas and Oaxaca account for <1%. Tourism multipliers are immense—Cancún’s casino visitors spend $290 daily versus $110 for others—but regional inequality widens: Mexico City captures 34% of revenue despite housing 13% of the population. IMCO estimates illegal operators drain $310 million in annual taxes, though SEGOB’s blockchain payment-tracker pilot (launched April 2024) slashed unlicensed revenue by 19% in three months. Unionization efforts are rising—30% of casino workers now belong to SUTTCLM, which negotiates healthcare benefits—but automation threatens roles: self-service betting terminals will replace 8,000 cashiers by 2026.

Tourism Integration: Casinos, Resorts, and Cross-Border Opportunities in Mexico Gambling Market

Integrated resorts drive Mexico’s $2.1 billion gambling-tourism nexus, blending gaming with luxury stays and golf. Grupo Vidanta’s Nuevo Vallarta property draws 500,000 annual visitors, 44% from the U.S., via packages bundling blackjack tournaments with yacht charters. Cruise tourism amplifies growth: Royal Caribbean’s Cozumel stopovers generate $180 million from casino excursions, targeting retirees with free-play credits. Cross-border betting is surging in gambling market of Mexico—23% of Texas bettors use VPNs to access Caliente’s U.S. college football markets—but peso volatility dampens foreign spending. Post-2023 devaluation, Californian visitors reduced average casino budgets by 14%, prompting operators to lure Argentinian high rollers with direct flights to Mérida. However, climate risks temper gains—Hurricane Otis disrupted 12 coastal casinos in 2023, costing $87 million in closures. For sustainability, SECTUR’s 2024 initiative promotes “golf-and-gaming” circuits in underdeveloped states like Aguascalientes, leveraging partnerships with PGA Tour Latinoamérica.

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Technology Adoption: AI, Blockchain, and Virtual Reality Advances

Mexican operators in gambling market invested $230 million in tech upgrades in 2023, prioritizing AI tools for personalization and fraud detection. Codere’s chatbot resolves 83% of inquiries with a 4.7/5 satisfaction score, while Caliente’s machine learning model flags problem gamblers via behavioral cues like 3 AM logins. Virtual Reality casinos are expanding—Win Systems’ VR parlors in Guadalajara offer Meta Quest-powered blackjack, drawing 12,000 monthly users—but remain niche due to $600 headset costs. Blockchain adoption addresses transparency: 15% of licensees use Bitso for Bitcoin payouts, settling withdrawals in 22 minutes versus three days for banks. Cybersecurity gaps persist, evidenced by January 2024’s $4.5 million hack of Apuesta Total’s player database. Rural adoption lags—only 38% of Oaxaca’s casinos have 5G—but partnerships with Telcel aim to launch 150 5G gaming zones by 2025, slashing latency for esports bets.

Social Challenges: Addiction, Crime, and Regulatory Backlash

Problem gambling afflicts 2.3% of Mexican adults, per CONADIC’s 2024 survey—double the global average—with Sonora (4.1%) and Sinaloa (3.8%) hardest hit in the gambling market. SEGOB mandates operators fund 134 addiction clinics via 1% GGR contributions, yet only 17% of users self-exclude despite pop-up prompts. Cartels exploit weak oversight: 2023 saw $270 million laundered through Michoacán casinos, triggering federal raids and 11 venue closures. Public resistance grows—49% oppose new casinos per IEP polls—stalling projects in Querétaro and Puebla. Youth protections tightened in January: influencers like Rivers_GG face $25,000 fines for promoting betting on Twitch. Meanwhile, industry-funded harm reduction campaigns—like Caliente’s “Juego Responsable” school workshops—reach 200,000 teens annually. Balancing growth and ethics remains pivotal, as unchecked expansion risks replicating Spain’s 2010 addiction crisis, warns OECD’s 2024 Mexico report.

Mexico Gambling Market Key Players:

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  • Big Bola Casinos
  • Caliente
  • Codere México
  • PlayCity Casino
  • Strendus
  • Betcris México
  • Other Prominent Players

Key Segmentation:

By Type

  • Sports
    • Fixed Odds Sports Betting
    • Pari-Mutuel Betting (Horse and Dog racing)
    • In-Play/Live Betting
    • Exchange Betting
    • Spread Betting
    • Others
  • Casino
    • Blackjack
    • Baccarat
    • Teen Patti
    • Three Card Poker
    • Four card poker
    • Red Dog
    • Others
  • Lottery Games
    • Scratch-offs
    • Bingo
    • Keno
  • Electronic Gaming Machines
  • Others

By Channel Type

  • Offline
    • Casinos
    • Betting shops/halls
    • Arcades
    • Bookmakers
  • Online
  • Virtual Game

By Payment Method

  • Credit and debit cards
  • E-wallets
  • Prepaid cards and Vouchers
  • Bank Transfers
  • Cryptocurrencies
  • Others

By End User

  • Gambling Enthusiast
  • Dabblers
  • Others

 

The post Mexico Gambling Market to Hit Valuation of US$ 40.64 Billion By 2033 | Astute Analytica appeared first on Gaming and Gambling Industry in the Americas.

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PALACE BINGO & SPORTS BETS CASINO IN NOGALES INTRODUCES ZITRO CONCEPT CABINET LINE

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Zitro introduces its CONCEPT cabinet line and new games at Palace Bingo & Sports Bets Casino in Nogales, along with an exciting selection of new games, as part of its ongoing collaboration with the renowned Mexican group, El Palacio de los Números.

The newly installed games—Legendary Sword, Triple Charm Journey, and Merging Fu Pots—have been designed to attract all types of players. They combine high-quality graphics, innovative mechanics, and engaging prizes.

Manuel Hernández, Regional Director of Operations for El Palacio de los Números, shared his enthusiasm: “Zitro continues to impress us with products that truly stand out. The addition of the CONCEPT cabinets and new games has been a resounding success—our players are thrilled by the unique gaming experience they deliver.”

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Johnny Viveiros Ortiz, founder of Zitro, also commented: “We’re thrilled that Palace Bingo & Sports Bets Casino has again placed its trust in Zitro to enhance its entertainment offering. The combination of our CONCEPT line and new titles delivers an unmatched experience for players and drives strong results for the operator.”

 

The post PALACE BINGO & SPORTS BETS CASINO IN NOGALES INTRODUCES ZITRO CONCEPT CABINET LINE appeared first on European Gaming Industry News.

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Casino Kings Unleashes Knockout Sports Betting Offer for Eubank Jr vs Benn Showdown

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The boxing world is bracing for one of the most highly anticipated matchups in recent memory as Chris Eubank Jr takes on Conor Benn at Tottenham Hotspur Stadium on Saturday, April 26th. And while punches are being thrown in the ring, Casino Kings is delivering a knockout of its own for punters and sports betting fans.

With the fight just weeks away, Casino Kings is offering 10% cashback up to £500 for all players using the promo code FIGHT – a timely promotion launched to celebrate what’s shaping up to be a blockbuster night of boxing. Whether you’re a seasoned bettor or a casual fan just along for the ride, this is the moment to put your money where your mouth is.

An Offer That Packs a Punch

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It’s an ideal way to get in on the action – win or lose, Casino Kings has your back.

“The Eubank Jr vs. Conor Benn fight is exactly the kind of clash that gets the whole boxing world talking—and we love every second of it” said Jack, COO of Casino Kings. “At Casino Kings, boxing is in our DNA, and we’re proud to support the sport and its fans every step of the way.”

Chris Eubank Jr vs Conor Benn: A Rivalry Reignited

This fight is steeped in history. More than 30 years ago, Chris Eubank Sr and Nigel Benn went to war in two iconic clashes that defined British boxing in the 90s. Now, the sons are stepping up to write the next chapter.

Chris Eubank Jr, at 35, carries the poise and pedigree of a fighter who’s done it all, with a record of 34 wins (25 by knockout) and 3 losses. On the other side, Conor Benn, 28, arrives with an unbeaten record of 23 wins, including 14 knockouts, and a hunger to prove he belongs at the very top.

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This is not just a headline bout – it’s a generational grudge match, and with the Tottenham Hotspur Stadium set to host, there’s no bigger stage for it.

For those looking to catch every moment, the main event ringwalks are expected later in the evening, with the boxing schedule kicking off at 7pm GMT. Broadcast will be available via Sky Sports Box Office, giving fans the chance to follow every jab, hook and uppercut live.

A Stacked Undercard Worth Betting On

It’s not just Eubank Jr and Benn who will be lighting up the ring. The undercard is loaded with quality, featuring some of the biggest names in British boxing:

• Anthony Yarde vs Lyndon Arthur – a battle of big hitters.

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• Liam Smith vs Aaron McKenna – youth vs experience in a middleweight war.

• Chris Billam-Smith vs Brandon Glanton – cruiserweight power on full display.

• Viddal Riley vs Cheavon Clarke – an exciting clash between rising stars.

Each of these matchups brings its own drama, and savvy punters will find plenty of value across the full boxing schedule.

Why Bet with Casino Kings?

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When it comes to sports betting, Casino Kings doesn’t pull its punches. Known for its slick mobile experience, lightning-fast withdrawals and generous promotions, it’s quickly become a go-to destination for UK betting fans – especially during high-profile sporting moments like this.

From Premier League football to boxing Mega fights, Casino Kings provides a seamless and secure platform to place your bets and back your favourites. With the added bonus of cashback during this promotion, there’s never been a better time to try it out.

More Than Just a Fight: A Betting Moment

There’s no denying the gravity of this showdown. Fans have waited years to see these two warriors collide. From the long-standing family feud to the build-up filled with heated words and personal stakes, the Benn vs Eubank Jr date has all the ingredients of a classic.

And for fans who like to bet, the FIGHT promo from Casino Kings adds an extra layer of excitement.

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So whether you’re cheering for Eubank’s technical prowess or Benn’s ferocious energy, you can do it knowing you’ve got a 10% cashback safety net waiting for you at Casino Kings.

Key Fight Details:

• Event: Chris Eubank Jr vs Conor Benn

• Date: Saturday, April 26, 2025

• Venue: Tottenham Hotspur Stadium, London

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• Start Time: 19:00 BST

• Ringwalks: 22:00 BST

• Streaming: Sky Sports Box Office

Eubank vs Benn Tickets are already in high demand, and the buzz across the boxing news circuit is building by the day.

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The post Casino Kings Unleashes Knockout Sports Betting Offer for Eubank Jr vs Benn Showdown appeared first on European Gaming Industry News.

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