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NOVOVISION™ casino management solution enhances business at the Casinò di Venezia

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Since its implementation, the NOVOVISION™ casino management system has had a significant impact on the daily business in the two venues of the Casinò di Venezia, with greatly enhanced and fast access processes for the casinos’ guests and extended data, security and BI functionalities for the operator.

In 2020, NOVOMATIC equipped both locations of the Casinò di Venezia – Ca’ Vendramin Calergi on the Canale Grande and at Ca’ Noghera next to the Marco Polo airport – with its sophisticated casino management system. Over 600 video slots and comprehensive performance data were transferred to NOVOVISION™, and a broad selection of functionalities implemented with a high degree of customization. The installation comprises core functionalities such as slots management, player management, accounting and reporting as well as additional modules for access, jackpots, promo and business intelligence. In addition, the NOVOVISION™ functionalities help the casino attract extra floor traffic with special events and exciting jackpot highlights.

Especially the biometrically supported access solution has helped eliminate the long queues of guests waiting to enter the casino during peak hours, benefiting both the casino and its guests. After an initial registration of the customer data including a template of their fingerprint, players can now enter the casino via so-called fast-lane access terminals simply by scanning their fingerprint. Their fingerprint also allows them to enjoy VIP amenities such as free parking access or a selection of promotional benefits across the Casinò di Venezia’s gaming floor.

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NOVOVISION™ gathers in-depth data across the entire operation for the obligatory reporting requirements and accounting, as well as for business intelligence applications via Tableau, enabling the management of the Casinò di Venezia to make informed and fact-based decisions. NOVOVISION™ delivers real-time data of all significant events in the casino, that require the attention of different user groups, such as floor control, real-time machine information and much more. Additionally, the casino enjoys the security of reliable 24/7 technical support and security monitoring as well as the guarantee of knowing that any future custom requirements will also be implemented by the team of experts behind the NOVOVISION™ system.

Dr. Alessandro Cattarossi, General Manager of the Casinò di Venezia, says: “Implementing the NOVOVISION™ system was a great choice. This powerful casino management solution has not only enabled us to streamline our processes and optimize our efficiency on a daily basis, but its player-centric approach also helped us significantly enhance the customer experience for our guests. At the same time, it provides us with solid data that help us make the right decisions for strategic planning and future investments. With NOVOVISION™, we know that we are secure, thoroughly informed and ahead of the curve.”

Martin Lypka, the responsible project manager at NOVOMATIC, emphasises: “We are delighted to call Casinò di Venezia one of our long-standing customers and I would like to thank the management for their trust and the excellent business relationship. Our close cooperation has not only enabled us to improve the casino’s internal processes, but also to enhance the gaming experience for the casino’s guests.”

The post NOVOVISION™ casino management solution enhances business at the Casinò di Venezia appeared first on European Gaming Industry News.

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Africa

EGT Tanzania consolidates its status as a leader in Africa with a major installation at Grand Leone Casino in Sierra Leone

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Euro Games Technology continues its fruitful collaboration with Gaming IQ in Africa. After the large-scale installation in Grand Palace Casino in Cameroon several months ago, the Bulgarian manufacturer of gaming equipment recently made another big delivery of more than 60 cabinets in the reputable Grand Leone Casino in Sierra Leone, the operator’s biggest establishment in Free Town. Thus, EGT became the main supplier of the casino, which currently has a total of 80 machines.

Its guests now have the chance to enjoy some of the most popular products in EGT’s portfolio. Among them are the top performers from Vega Vision Series, as well as the Premier Series bestsellers P 24-24 Up, P 27-27 St Slim and P 42V St Curved, which are among the most successful slot cabinets in the African markets. Super Premier also made its debut in the country, having demonstrated the same excellent performance as the other models. All machines are equipped with the well-known Collection Series multigames: Gold, Purple, Union, Orange, Green and Fruits Collection, featuring some of EGT’s most popular titles on a global level. The players’ experience is complemented by the opportunity to try their luck with the well-established in the local markets Lady’s Cards and Premium Link jackpots. At their disposal are also several S-line terminals connected to a live and an automated roulette wheel and offering the latest multiplayer software of the company: King 3 and 4, Multiplay and Royal multigame mixes.

EGT’s casino management system Spider has been installed in Sierra Leone for the first time. After the impressive results it showed at Grand Palace Casino in Cameroon, the operator decided to implement it here and it is already successfully assisting for the easy and efficient management of the daily activities in Grand Leone Casino as well.

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“With this installation, EGT became the leader in Sierra Leone with 60% market share,” commented Lilia Georgieva, CEO of EGT Tanzania. “We would like to thank our valued partners from Gaming IQ, who once again chose to provide one of their top gaming locations with our products. I highly appreciate that they place their trust in us and I believe that we will fully meet the high expectations they have for us.”

Delcho Petrov from Gaming IQ also shared his positive feedback regarding the new collaboration with EGT: “We are extremely happy and grateful for achieving this project at the beautiful and reputable property of Grand Leone Casino. The property now offers two VIP Slot Areas and various gaming spaces to accommodate each type of customer and has the highest footprint of slot machines in Sierra Leone. Our Collaboration with EGT has proven again a successful product delivery.  We continue to strive for delivering quality and modern products and to develop the African casino market. We look forward to our upcoming projects in different countries and expanding our footprint.”

The post EGT Tanzania consolidates its status as a leader in Africa with a major installation at Grand Leone Casino in Sierra Leone appeared first on European Gaming Industry News.

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International Game Technology

IGT PlaySports Launches Trading Advisory Services in Michigan with Lac Vieux Desert Northern Waters Casino & Resort

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International Game Technology announced that its IGT PlaySports Trading Advisory Services Team is now supporting sports betting in Michigan via a new services agreement with the Lac Vieux Desert Northern Waters Casino & Resort in Watersmeet. In addition to now leveraging IGT PlaySports’ expertise for a range of trading-related services, Northern Waters has powered its sportsbook with IGT’s award-winning platform and self-service betting technology since 2021.

“IGT PlaySports is Northern Waters’s ideal technology and services partner as we roll out the next era of sports betting entertainment to our customers. IGT PlaySports’ comprehensive, turnkey solution has streamlined our sportsbooks operations and positioned us to more keenly focus on our guests and ensure they have the best possible fan experience,” said John McGeshick, General Manager of Lac Vieux Desert Northern Waters Casino & Resort.

“The IGT PlaySports team is excited to expand our relationship with Northern Waters to include trading advisory services. In servicing 36 sportsbooks across North America, the IGT Trading Advisory Team is adept at helping operators maximize the returns of their sports betting offerings while enhancing player loyalty and engagement,” Joe Asher, IGT President of Sports Betting, said.

As part of Northern Waters’ sportsbook enhancements, the casino plans to deploy IGT’s PeakBarTop cabinets with Total Gaming software. The award-winning hardware boasts a player-preferred, ergonomic design and gives players the option to enjoy Game King video poker, slots, keno, and sports betting from a single device and a single gaming wallet.

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partnerships

NuxGame bolsters personalisation capabilities with Solitics partnership

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NuxGame, the experienced betting and iGaming software provider, has integrated the CRM system Solitics into its platform, scaling up its automation, data processing and analytics reporting.

Solitics, a powerful CRM tool, collects real-time data from multiple sources providing a comprehensive view of player activities. This integration enables NuxGame customers to utilise advanced tools for creating intelligent user journeys and personalised content, boosting player engagement and improving customer retention.

The collaboration with Solitics optimises NuxGame’s platform functionality, boosting player satisfaction and driving business growth for its operator partners.

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NuxGame has continued to broaden its platform capabilities recently through recent deals with Jumio and Apcopay, which have helped enhance its service as it continues to deliver a robust, scalable and comprehensive offering.

With its commitment to staying ahead of the tech curve, gamification tools have also been a key focus for NuxGame. It has boosted its platform with features such as PVP Battles, a points system, player tournaments, free spins, live stream promotions and leaderboards.

Denis Kosinsky, Chief Operating Officer at NuxGame, said: “Through our strategic partnership with Solitics, we are reshaping how our operators engage with players by utilising live data feeds for informed decision-making and enhanced engagement strategies.

“In today’s competitive market, leveraging personalisation and real-time analytics is crucial for driving player retention and maximising return on investment.”

The post NuxGame bolsters personalisation capabilities with Solitics partnership appeared first on European Gaming Industry News.

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