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Golden Whale and Flows extend game-changing partnership

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Leading data-driven service provider renews deal with award-winning automation and integration platform to take the art of engagement and user value optimisation to all-new heights

Golden Whale, a leader in AI-driven insights, has extended its partnership with Flows, the no-code automation platform transforming iGaming operations.

Since teaming up in 2023, Golden Whale’s AI insights and Flows’ automation technology have helped operators engage players more effectively in real time. By making data instantly actionable, operators can improve retention and personalise player experiences at scale.

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With a new deal now in place, Golden Whale and Flows will continue to leverage this successful dynamic by combining their resources to provide operators with a range of cutting-edge features that will help them work more efficiently while also enhancing the way they interact with players.

The key to this collaboration is how Golden Whale’s AI continuously learns from player data, while Flows instantly triggers the best next action—whether it’s a reward, incentive, or personalised offer. This real-time system ensures every player gets a tailored experience that keeps them engaged.

Among others, here are some examples of what operators can expect from this collaboration

  • Very Early pLTV Prediction: Highly accurate Player Lifetime Value (pLTV) prediction for both upstream (User Acquisition) and downstream (retention, rewards) strategies, ensuring optimal customer generosity and segmentation.
  • AI-powered tools that continuously learn and improve: AI-driven retention optimisation that dynamically enhances specific campaign types, delivering automated real-time actions for the user.
  • In-Session Churn Prevention: Real-time churn detection and intervention, allowing proactive engagement while the customer is still on-site.
  • Fully Automated Event Trigger: Advanced retention optimization leveraging multiple AI models to recommend the Next Best Action, Incentive, or Offer at an individual customer level.
  • Real-Time AI-Driven Recommendations: Continuous optimisation of personalised game suggestions based on individual player behaviour.

With these powerful features, Golden Whale’s extended partnership with Flows brings exciting opportunities for all operators within the iGaming space.

Eberhard Dürrschmid, Chief Executive Officer at Golden Whale, said: “Having already witnessed some hugely impressive results over the past two years working together, we’re delighted to announce the extension of our partnership with Flows. By combining our advanced engagement optimization with Flows’ automation technology, we’ll continue to empower operators to have meaningful interactions with customers that boost engagement and maximise retention.”

Dan de Souza, Vice-President of Commercial at Flows, “From the moment Flows first started working with Golden Whale, we knew we could create something that would truly impact the iGaming industry. Over the past two years, that belief has been proven through real success stories with our partners. Now, we’re excited to build on this foundation and drive even greater innovation, helping operators shift from reactive to proactive strategies by seamlessly leveraging AI-driven insights and automation for smarter, more efficient player engagement.”

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The post Golden Whale and Flows extend game-changing partnership appeared first on European Gaming Industry News.

partnerships

The Multiple Group Partners Up with Delasport to Enhance Sports Betting

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International iGaming platform supplier The Multiple Group teams up with leading sportsbook supplier Delasport to enrich their sports betting offering.

The Multiple Group is known for prioritizing accurate and user-friendly solutions and for making sure that all of them are to the highest standard by testing them personally.

Delasport is renowned for its award-winning sportsbook solution, which boasts innovative features such as AI-driven risk management and personalized betting, all designed to enhance the player’s betting experience.

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This is yet another sportsbook partnership for Delasport since the beginning of 2025 alone as the Plug & Play Solution proves to be both an operator and player favorite with its many unique benefits. Customers of The Multiple Group will now get access an unmatched sports betting experience, designed to engage players with personalization, unique betting features, and a seamless multi-device experience.

“Partnering with a solid and determined team like The Multiple Group is a pleasure and recognition for how easy it is to implement our renowned solution with an already existing rich offering”, Delasport’s VP of Business Development Rosaire Galea Cavallaro comments. “We are proud to be the preferred software provider for more and more operators globally. This trend is only gaining momentum”, he adds.

The collaboration is expected to come into effect in Q2 of 2025, Delasport states.

 

The post The Multiple Group Partners Up with Delasport to Enhance Sports Betting appeared first on European Gaming Industry News.

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2025 Men’s College Basketball Tournament

bet365 and Incentive Games Launch $10 Million ‘Bracket Challenge’ for 2025 Men’s College Basketball Tournament

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bet365, the leading sports betting brand, and Incentive Games, a premier B2B games provider, are excited to announce the return of the highly anticipated ‘bet365 Bracket Challenge’—the ultimate free-to-play predictor game with a potential $10 million jackpot.

Launching on Sunday, March 16, just in time for the 2025 Men’s College Basketball Tournament, the ‘bet365 Bracket Challenge’ allows basketball fans to test their knowledge and prediction skills. With a grand prize of $100,000 and a leader board rewarding the top 5,000 players, the competition is set to be bigger than ever.

For the player who achieves the elusive perfect bracket, $10 Million prize awaits!

Participants can access the bet365 Bracket Challenge page and check out the full terms and conditions by visiting nj.bet365.com/olp/bracket-challenge.

This free-to-play game is now open to new and eligible bet365 customers aged 21 and over, residing in the USA across: Arizona, Colorado, Illinois, Indiana, Iowa, Kentucky, Louisiana (permitted parishes only), New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee and Virginia. The challenge is also available in Mexico and other jurisdictions. In order to participate, players must be fully verified by bet365, with one entry allowed per person.

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Ahmed Baker, Chief Commercial Officer at Incentive Games, commented, “We’re proud to once again partner with bet365 to bring back this high-energy, high-stakes challenge. This game is more than predictions; it’s about exciting players, driving community engagement, and being part of a monumental sporting event. We are honored to play a role in bet365’s continued success in the US and international markets.”

A bet365 spokesperson said, “With the 2025 bet365 Bracket Challenge, Incentive Games delivers yet another slam-dunk free-to-play game! Basketball fans will undoubtedly enjoy every heart-pounding moment, as they make their predictions and compete for a $10 Million prize!”

The post bet365 and Incentive Games Launch $10 Million ‘Bracket Challenge’ for 2025 Men’s College Basketball Tournament appeared first on Gaming and Gambling Industry in the Americas.

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BGaming Expands into Brazil with Pixbet Partnership

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Rapidly Expanding Content provider announces landmark deal with Brazilian operator Pixbet

Popular iGaming content provider BGaming is thrilled to unveil a partnership with Pixbet, one of the most established and popular online sports betting and casino operators in Brazil.

This strategic partnership will see BGaming’s portfolio of innovative and top-performing iGaming content integrated into Pixbet’s platform, providing Brazilian players access to some of the most cutting-edge gaming content on the market.

Per the deal, Pixbet players will gain full access to BGaming’s entire portfolio, including hit titles such as Snoop Dogg Dollars, Aztec Clusters, and Fruit Million, along with any exciting new games developed by BGaming in the future. This will enhance Pixbet’s offering and help BGaming establish a foothold and reputation as one of the most innovative providers in the Brazilian market.

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The deal seals a landmark moment for BGaming, who recently announced their licensing approval to enter the South American market. Pixbet is the largest sports betting platform in the region and has a strong international presence. Its online casino is hugely popular, ensuring plenty of players in the market will gain access to BGaming’s award-winning products.

Paulina Hovar, Sales Manager at BGaming, said: “Expanding our presence in Brazil is a key priority, and we aim to strengthen our position by working with top-tier operators in the region. By partnering with a leading company like Pixbet, we are ensuring as many players have access to our products as possible.

Pixbet is a major player in Brazil, and this partnership is a huge opportunity to make significant waves. We are beyond excited to see how Pixbet players react to our games.”

Ernildo Junior de Farias Santos, CEO at Pixbet, said: “At Pixbet, we are always seeking innovative and high-quality content to enhance our players’ gaming experience. BGaming has already made an impact in Brazil, and we are excited to expand our offering with its creative and dynamic portfolio.

This partnership will allow us to provide our players with even more thrilling gaming options, and we look forward to seeing how they engage with BGaming’s top-tier content.”

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The post BGaming Expands into Brazil with Pixbet Partnership appeared first on Gaming and Gambling Industry in the Americas.

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