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Compliance Updates

Enteractive Appoints Lukasz Zebrowski as Head of Compliance

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Enteractive, a global leader in player reactivation and retention solutions, has appointed Lukasz Zebrowski as its new Head of Compliance. Lukasz brings vast experience in regulatory compliance and will play a crucial role in ensuring Enteractive’s services continue to offer excellence on every level when talking directly with the players.

Andrew Foster, Chief Business Development Officer at Enteractive, stated: “Lukasz’s expertise in navigating complex regulatory landscapes will strengthen our compliance efforts, helping us deliver even greater value to our clients  across diverse jurisdictions. His leadership will ensure we maintain the highest standards in responsible gambling and fraud detection, reinforcing our commitment to safeguarding operators and their players.”

Enteractive views this role as essential to delivering top-tier service to operators globally. As regulations evolve, having strong compliance leadership allows Enteractive to provide safe, responsible, and effective reactivation services tailored to the unique regulatory requirements in each market. This ensures that operators can focus on their core business while trusting Enteractive to handle outreach to operators’ lost audience segments with compliance excellence front of mind.

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Lukasz Zebrowski added, “At Enteractive, my focus will be on aligning our services with the highest industry standards, ensuring regulatory alignment in all the markets we operate in. We are dedicated to maintaining a compliance-first approach, particularly in player protection and fraud prevention, with comprehensive training programs to uphold these values at every level.”

This appointment further solidifies Enteractive’s position as a trusted partner in the iGaming industry, offering operators peace of mind when it comes to ensuring all customer communications are compliant with regulatory challenges in each market. The company remains committed to excellence, ensuring the highest levels of service and compliance across all operations.

The post Enteractive Appoints Lukasz Zebrowski as Head of Compliance appeared first on European Gaming Industry News.

Compliance Updates

KSA: Fine of €734,000 Imposed for Breach of Duty of Care

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The Dutch Gambling Authority (KSA) has for the first time imposed a fine of €734,000 on one of its licensees because the company failed to adequately protect young adults against excessive gambling and gambling addiction.

Gambling companies have a duty of care and must protect players as much as possible against excessive gambling and gambling addiction. According to the KSA, the provider in question has not sufficiently complied with this duty of care and will be fined for this.

The KSA started an investigation after signals about large losses suffered by young adults. In this investigation, a selection of 10 of the player files with the largest losses were examined at the provider, whereby violations were found in all files. These were young adult players (18 to 23 years old) who gambled away tens of thousands of euros in often a relatively short period of time.

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Michel Groothuizen, chairman of the board of the KSA, said: “We have a licensed gambling market based on the idea that anyone who wants to gamble can do so safely. That is why providers have a duty of care towards their players and must respond adequately to excessive gaming. Major losses are an important signal of that. We have intensified our supervision of the online duty of care and we take tough action against violations such as those we find here, because we really do not want to see providers continue to fail in their duty of care, especially for vulnerable young players.”

The post KSA: Fine of €734,000 Imposed for Breach of Duty of Care appeared first on European Gaming Industry News.

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Aviatrix granted certification in Estonia

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Aviatrix has received certification to offer its award-winning crash game to operators in Estonia.

It marks the latest regulated market that Aviatrix has entered into, with the game already live in the country with leading brand FenixBet.

Anastasia Rimskaya, Chief Account Officer at Aviatrix, said: “Securing certification in Estonia is another exciting step forward for Aviatrix as we continue to expand into regulated markets. We’re thrilled to already be live with FenixBet and look forward to delivering our innovative crash game experience to even more players in the country.”

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Aviatrix has added a host of regulated markets over recent months, including Spain, Colombia, Brazil and Peru.

It underlines the team’s commitment to bringing the game to players around the world.

Aviatrix is a constantly evolving game, with regular feature updates for partners, including the recent launch of free bets, now available through in-game promo codes.

The post Aviatrix granted certification in Estonia appeared first on European Gaming Industry News.

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Compliance Updates

Playbook Fusion secures UK Gambling Commission licence

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Playbook Fusion has been awarded a supplier licence from the UK Gambling Commission, granting it access to one of the most significant online betting markets in the world.

The approval means Playbook Fusion can offer its flagship Playbook Football™ title to UK-licensed operators for the first time, building yet more momentum behind the rising star studio.

Playbook Fusion made its debut in June 2024 with a mission to bring never-seen-before sports gaming content to the market.

This is done by enabling the worlds of sports betting and mobile/video gaming to collide in an entirely new genre of immersive sports-themed games.

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Playbook Fusion’s unique wagering experience is showcased through Playbook Football™, a football strategy betting game where players build their own teams, compete in matches, earn rewards and climb divisions while placing bets.

UK operators who have an RGS integration with Games Global will be able to get first access to Playbook Football™.

Steve RogersFounder and CEO of Playbook Fusion, said: “Securing our licence from the UK Gambling Commission is a key moment for Playbook Fusion, granting us access to one of the most established online gambling markets in the world. 

“Being able to satisfy the stringent criteria set out by the UKGC is a testament to the strength of the team which we have built at Playbook Fusion and, to achieve this milestone within such a short time period, is an accomplishment that we’re incredibly proud of. “

The post Playbook Fusion secures UK Gambling Commission licence appeared first on European Gaming Industry News.

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