Artificial intelligence (AI) is transforming industries worldwide, and the online casino sector in New Zealand is no exception. From enhanced gaming experiences to improved customer service and fraud prevention, the integration of AI into online casinos is expected to make a significant impact in 2025.

Smarter Gaming Experiences

AI-powered algorithms are revolutionising the way online casino games are designed and delivered. Game developers are using AI to create more personalised gaming experiences tailored to individual preferences. Players in New Zealand can expect games that adapt to their skill levels, interests, and play styles, offering dynamic challenges and rewards to keep them engaged.

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Enhanced Customer Support

Customer service is another area where AI is making waves. AI-driven chatbots can provide instant, 24/7 support to players, answering questions, resolving issues, and even guiding new users through their first gaming experiences. This ensures that New Zealand players can enjoy seamless support without delays, enhancing overall satisfaction.

Fraud Detection and Responsible Gaming

AI’s ability to analyse vast amounts of data in real-time allows online casinos to identify and mitigate fraudulent activities more effectively. For Kiwi players, this means a safer and more secure gaming environment. Additionally, AI tools are being employed to promote responsible gambling by identifying at-risk behaviours and providing timely interventions.

Insights from PlayCasino.co.nz

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Terri Radford, a representative of PlayCasino.co.nz, a leading expert in the New Zealand online casino industry, shares unique insights into the AI trend. “AI is poised to elevate the online casino experience in New Zealand by making it more personal, secure, and enjoyable. At PlayCasino.co.nz, we’re not just watching this evolution—we’re actively participating by helping players navigate this dynamic landscape.”

Terri highlights a distinctive feature of PlayCasino.co.nz: their commitment to player education and transparency. “Our site offers comprehensive guides on how AI is shaping online gaming, helping players make informed decisions about where and how they play. We’re also reviewing AI-integrated casinos to ensure they meet the highest standards of fairness and security.”

PlayCasino.co.nz provides Kiwi players with up-to-date reviews, exclusive free no deposit bonuses, Free Spins Casinos, online pokies, mobile casinos and insights tailored specifically for the New Zealand market, making it a trusted resource for navigating the online casino world in the age of AI.

Golden Matrix Group, Inc., a leading provider of innovative gaming and technology solutions, today announced preliminary revenue estimates of $150 million for the fiscal year ended December 31, 2024, a 61% year-over-year increase over FY 2023 revenues of $93 million.

On a pro forma basis, assuming the consolidation of both Golden Matrix Group and its subsidiary Meridianbet, the combined revenues for FY 2024 would have been approximately $163 million.

In April 2024, Golden Matrix Group completed the acquisition of Meridianbet, whereby Meridianbet became the accounting acquirer. In accordance with GAAP and SEC rules, the reported 61% growth  reflects performance against Meridianbet’s FY 2023 revenues as the baseline, and as a result of these accounting principles GMGI revenues for Q1 2024 will not be included in the revenues for 2024.

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Preliminary Revenue Highlights – Geographical Revenue Split

• Americas: $5.08 million (3.36%)
• K.: $21.29 million (14.06%)
• Australia: $4.61 million (3.05%)
• Europe (Excluding U.K.): $89.78 million (59.34%)
• Asia: $17.86 million (11.80%)
• Africa: $12.61 million (8.33%)

The FY 2024 results were underpinned by:

• Strong performance across key markets
• An expanded portfolio of sports and iGaming offerings, including the launch of a series of AI-driven products
• Strategic market entries in South Africa, Peru and Australia, further diversifying the Company’s global footprint

These preliminary results are subject to finalization and audit. Golden Matrix Group plans to release its full audited financial results for FY 2024 in March 2025.