Sports betting leader expands mobile platform outside of US mainland complementing retail sportsbook at Casino del Mar at La Concha Resort
BetMGM, a leading sports betting and iGaming operator, announced the launch of the BetMGM mobile sports betting app in Puerto Rico in partnership with Casino del Mar at La Concha Resort. Puerto Rico is the second market outside of the United States mainland for BetMGM’s mobile sports betting app.
“BetMGM is ecstatic to become the first operator to deliver mobile sports betting to Puerto Rico,” the Chief Executive Officer for BetMGM, Adam Greenblatt, said. “This great collaboration between local officials and Casino del Mar provides a safe, responsible and entertaining product accessible from anywhere on the island.”
The BetMGM app offers a user-friendly experience, giving Puerto Rico residents the ability to customize pre-game, live in-play, futures and parlay wagers. As part of the BetMGM mobile app registration process, customers in Puerto Rico will need to validate their identification in person at the BetMGM sportsbook located at the Casino Del Mar resort in San Juan. Integration with the MGM Rewards loyalty program allows residents in Puerto Rico to redeem their gameplay for world-class experiences at MGM Resorts properties nationwide including Bellagio, Aria and MGM Grand in Las Vegas, Beau Rivage in Mississippi, Borgata in New Jersey and MGM Grand Detroit.
BetMGM was the first operator to debut regulated retail sports betting in Puerto Rico when it was legalized in February of 2022. In December of 2022, Casino del Mar opened a permanent $3.5 million sportsbook and lounge featuring twelve self-service kiosks and five betting windows. Sports wagering is permitted in Puerto Rico on all sporting events including those that are professional, collegiate, Olympic and international. Wagering is permitted on electronic and eSports events as well.
“Today, Puerto Rico is once again at the forefront of the sports betting industry,” the General Manager of Casino del Mar, Sigfrido De Jesús, said. “In addition to being an attraction for sports fans, this will have a positive impact on the revenues of the Treasury. We are pioneers in the sports wagering industry and we are elevating sports to the next level by developing trustworthy and user-friendly technology tools. Creating this technological alliance with a company of BetMGM’s caliber has allowed both Casino del Mar and the government to learn about innovation in the betting industry.”
As BetMGM continues to expand to new jurisdictions, responsible gambling education remains a key focus. BetMGM is proud to provide resources to help customers play responsibly including GameSense, an industry leading program developed and licensed to MGM Resorts by the British Columbia Lottery Corporation. Through the integration within BetMGM’s mobile and desktop platforms, customers can receive the same GameSense experience they have grown to count on at MGM Resorts properties nationwide. This complements BetMGM’s already existing responsible gambling tools, which serve to provide customers with an entertaining and safe digital experience.
BetMGM and Kindbridge Behavioral Health Pioneer Mental Health Access Program for Problem Gamblers in Colorado
BetMGM, a leading sports betting and iGaming operator, and Kindbridge Behavioral Health (Kindbridge), a pioneering mental health service provider dedicated to supporting individuals facing challenges related to problem gambling, announced a groundbreaking program in Colorado revolutionizing the way problem gamblers access essential mental health services. The first-of-its-kind partnership will empower self-excluded players with direct access to comprehensive mental health assessments and group support services.
The pilot program provides resources for players in need to schedule appointments immediately with specialized problem gambling outpatient treatment providers via telehealth services. As part of this partnership, gamblers who self-exclude from the BetMGM platform in Colorado will now be able to receive a complimentary mental health assessment and gain access to a range of peer support and educational groups designed to kickstart their recovery journey.
Adam Greenblatt, CEO of BetMGM, said: “It is important that the sports betting industry continues to invest and innovate in this field. Kindbridge is a leader in developing world-class mental health care that comprehends the unique challenges associated with gambling addiction. We are eager to champion the growth and expansion of connecting problem gamblers with the crucial services they need.”
Daniel Umfleet, Founder & CEO of Kindbridge Behavioral Health, said: “Relationships like this make it considerably easier for individuals seeking care to find swift access to the services they need. Together, Kindbridge and BetMGM are pushing the envelope in creating the right kind of connectivity between the gaming industry and healthcare services that will positively impact lives.”
The Colorado Division of Gaming, recognized for its progressive approach to gaming regulation, played a pivotal role in fostering this partnership via its new rule in October that mandates operators to have a robust risk scoring system for problem gambling detection and a rapid response communication strategy. BetMGM and Kindbridge united to go above and beyond these requirements marking a pivotal moment in the journey toward a safer and more supportive gambling environment.
BetMGM Announces Kentucky Market Access Agreement with Revolutionary Racing
BetMGM, a leading sports betting and iGaming operator, and Revolutionary Racing Kentucky (RRKY) announced a new market access agreement allowing BetMGM to bring its online and retail sports betting platform to Kentucky once legalized sports betting launches. The companies also will open a retail BetMGM Sportsbook at Sandy’s Racing & Gaming.
“Kentucky has a rich history in sports and a passionate fan base. Revolutionary Racing is an ideal partner, enabling us to deliver an entertaining and responsible gaming experience, while investing in the state through job creation and tax revenue,” Adam Greenblatt, CEO of BetMGM, said.
BetMGM will offer online sports betting capabilities as soon as Kentucky’s regulated market commences and pending licensure and regulatory approval. Additionally, plans are underway to open a 5200 square-foot retail BetMGM Sportsbook this fall with RRKY at Sandy’s Racing & Gaming, a $75M gaming and entertainment facility in Ashland. Construction of Kentucky’s first quarter horse racetrack and equestrian center will follow on 182 acres adjacent to Sandy’s, with the first races launching in 2025.
“We promised to bring a world-class facility to Ashland and wanted a world-class partner for online sports wagering across the Commonwealth and at our sportsbook lounge. We’ve got that with BetMGM,” Prentice Salter, CEO of Revolutionary Racing, said.
Responsible Gambling Council Approves BetMGM for Top Accreditation
BetMGM recognized for its responsible gaming initiatives
BetMGM announced today that it has received one of the industry’s top accreditations from the Responsible Gambling Council (RGC) for the responsible gaming and player protection protocols incorporated into its North American platforms and operations. This achievement demonstrates BetMGM’s commitment to responsible gaming, player health and safeguards.
RG Check is regarded as one of the industry’s most comprehensive and rigorous responsible gaming accreditation programs. The program validates organizations that have implemented robust responsible gaming policies and practices. The accreditation process involves a thorough evaluation of an organization’s responsible gaming program including its policies, procedures and training platforms.
“We are proud to have received this prestigious RG Check certification,” the Chief Executive Officer for BetMGM, Adam Greenblatt, said. “This accreditation is a testament to our ongoing efforts to promote responsibility throughout our business and to ensure the well-being of our customers. We will continue to work closely with the RGC and other industry partners to promote a culture of safe and enjoyable gambling.”
To achieve RG Check accreditation, BetMGM underwent a rigorous evaluation process, which included a review of its responsible gaming policies and procedures, staff training and player protection measures. The evaluation was conducted by RGC’s team of experts, who assessed the effectiveness of BetMGM’s responsible gaming program and provided recommendations for improvement based off established standards and criteria. BetMGM’s United States, Ontario and Borgata Online labels were subject to the accreditation.
“Congratulations to BetMGM on achieving the RG Check accreditation for all of its North American platforms,” the Chief Executive Officer for the RGC, Shelley White, said. “This accomplishment is a clear demonstration that BetMGM has a strong commitment to responsible gambling and player safety. We commend BetMGM for its dedication to promoting responsible gambling practices and its efforts to ensure the well-being of their players.”
As BetMGM continues to expand to new jurisdictions, responsible gaming education remains a key focus. BetMGM is proud to provide resources to help customers play responsibly including GameSense, an industry leading program, developed and licensed to MGM Resorts by the British Columbia Lottery Corporation. Through the integration within BetMGM’s mobile and desktop platforms, customers can receive the same GameSense experience they have grown to count on at MGM Resorts properties nationwide. This complements BetMGM’s already existing responsible gaming tools that serve to provide customers with an entertaining and safe digital experience.
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