Peer-led online gaming website responds to customers’ wishes following comprehensive survey
Slots Play Casinos has unveiled a fresh new look and the promise of even more bonuses and exclusive offers to underline its status as the market’s most customer-focused gaming comparison website.
SlotsPlayCasinos .com has fine-tuned its offering with design and reward enhancements in response to an overwhelmingly positive customer survey found that almost 85% of players said it is either easy or very easy to discover the information they need via the site.
Around three-quarters of respondents said that access to bonuses, free chip coupons and exclusive deals is what they like most about Slots Play Casinos. Information about new game updates was the second most important feature, just ahead of casino reviews.
However, rather than simply soaking up the positive feedback and praise, the peer-led online gaming site is giving its players even more of what they like.
The platform has increased the number of exclusive deals it offers – especially free spins – with a brand-new layout featuring easy-to-find game reviews and bonuses. Users can also enjoy an even more intuitive design with enhanced navigation and speed.
Laurie Renfield of Slots Play Casinos said: “Slots Play Casinos prioritises being responsive to our visitors’ input, which strengthens our peer-led approach and vision: they spoke, we listened, we acted.
“This is the perfect symbiotic relationship for our ever-growing popular hub of information, smart strategies, and great deals in online gaming. Our approach sets a benchmark for the sector and is undoubtedly good news for players.”
After embarking on its latest site performance survey, Slots Play Casinos received hundreds of completed questionnaires in just a few days.
“This unusually high response rate is indicative of a high level of trust in the service we are providing as well as a strong relationship between our site and user,” Renfield added.