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Compliance Updates

UK Gambling Commission sets new rules on action for at risk customers

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NEW rules ensuring online gambling businesses do more to identify and take action to protect consumers at risk of harm have been introduced by the Gambling Commission.

The new rules, which come into effect on 12 September 2022, are stronger and more prescriptive, requiring operators to:

  • monitor a specific range of indicators1, as a minimum, to identify gambling harm
  • flag indicators of harm and take action in a timely manner
  • implement automated processes for strong indicators of harm
  • prevent marketing and the take-up of new bonuses for at risk customers
  • evaluate their interactions and ensure they interact with consumers at least at the level of problem gambling for the relevant activity
  • evidence their customer interaction evaluation to the Gambling Commission during routine casework
  • comply with these requirements at all times, this includes ensuring the compliance of third-party providers.

New guidance, which operators are required to take account of, will be issued in June to help them understand and comply with the requirements. We will engage with operators to enable the guidance to take account of queries we receive about the requirements following publication.

Gambling Commission Chief Executive, Andrew Rhodes, said: “Time and time again our enforcement cases show that some operators are still not doing enough to prevent gambling harm. These new rules, developed following an extensive consultation, make our expectations even more explicit.

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“We expect operators to identify and tackle gambling harms with fast, proportionate and effective action and we will not hesitate to take tough action on operators who fail to do so.”

The strengthened requirements follow a consultation which was launched to address failings the Commission continued to see among online gambling operators. Although capable of identifying customers who may be harmed by gambling, operators were not always doing so or acting quickly enough. The Commission received approximately 13,000 responses to the consultation and call for evidence. All responses to the proposals were carefully considered to ensure proportionate, robust changes were made.

In the next phase of our programme of work to make online gambling fairer and safer, the Commission will proceed as planned and consult further on identifying customers who are financially vulnerable and tackling significant unaffordable gambling. Further updates will be provided when the consultation launches.

We will continue to work closely with DCMS and take account of the Government’s Gambling Act Review. Our broader programmes of work, focused on identifying customers at risk of harm will also continue, including close engagement with the BGC and ICO on the ‘single customer view’ pilot.

 

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Compliance Updates

Wisconsin Division of Gaming Awards Genius Sports Sports Betting Contractor License

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Genius Sports Limited, the official data, technology and commercial partner that powers the ecosystem connecting sports, betting and media, announced that it has been certified by the State of Wisconsin Division of Gaming as a gaming-related contractor with immediate effect.

With the addition of Wisconsin, Genius Sports now holds 50 licenses or equivalent, or is otherwise permitted to operate, in North America across the U.S. states, territories, tribes and Canada powering award-winning official data, streaming, and marketing solutions for leading sportsbooks and lotteries.

“We are honored that the State of Wisconsin Division of Gaming has authorized Genius Sports to provide state-licensed sportsbooks with access to our groundbreaking NFL products and media solutions. As the majority of U.S. states legalize sports betting, Genius Sports welcomes the opportunity to work with states like Wisconsin, on providing sports fans with our exclusive official NFL sports data-powered solutions for betting,” Mark Locke, CEO of Genius Sports, said.

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Balkans

Bulgarian National Revenue Agency, the State Agency for National Security and the Gambling Operators Join Forces Against Money Laundering and Terrorist Financing

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The Bulgarian National Revenue Agency, the Specialised Administrative Directorate “Financial Intelligence” of the State Agency for National Security and branch organisations of the organisers of gambling operators will join efforts against money laundering and the financing of terrorism. This became clear during a working meeting, which took place on March 20 at the invitation of the Director General of the National Revenue Agency Rumen Spetsov, and his deputy Georgy Dimov.

The participants discussed the possibilities for the branch organisations of gambling operators to monitor the implementation of measures against money laundering and the financing of terrorism by their members. The talks also discussed changes in normative and sub-normative acts regulating the activity in the sector, which would lead to better accountability and guaranteed protection of the public interest.

During the meeting, it was decided that representatives of the National Revenue Agency would discuss with the branch gambling organisations issues related to the implementation of normative and sub-normative acts, providing guidelines for the correct fulfilment of obligations by gambling operators.

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“The National Revenue Agency is partner-oriented and is available to assist businesses in fulfilling their obligations by the current legislation. We highly value the commitment of industry gambling organizations in the prevention and effective fight against money laundering and terrorist financing,” said Rumen Spetsov – Director General of the National Revenue Agency.

The post Bulgarian National Revenue Agency, the State Agency for National Security and the Gambling Operators Join Forces Against Money Laundering and Terrorist Financing appeared first on European Gaming Industry News.

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Brazil

GLI® First Lab to Achieve Accreditation by the Secretaria De Prêmios e Apostas to Certify Betting Systems, Live Game Studios, and Online Games to be used by Fixed-odds Lottery Operators for Brazil

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Gaming Laboratories International (GLI®) has become the first laboratory to achieve accreditation to certify for betting systems, live game studios, and online games to be used by fixed-odds lottery operators by the Secretaria De Prêmios e Apostas (SPA) in Brazil.

The accreditation means GLI is authorized to test and certify equipment, programs, instruments, and devices that comprise betting systems, live game studios, and online games to be used by fixed-odds lottery operators for the recently enacted national regulatory regime of Brazil.

“We commend the outstanding work that SPA has done in creating a regulatory framework by adapting global best practices to their jurisdiction need and thank them for the transparency and professionalism of this laboratory accreditation process,” said Karen Sierra-Hughes, GLI Vice President for Latin America, Caribbean, and Spain. “We are grateful for the trust put in our work by Brazilian operators and suppliers in the past years in their self-regulatory efforts to voluntarily adhere to compliance processes, which puts them in the position to transition effortlessly to the rise of regulations that are in development today. We have witnessed the efforts that the government and the industry had made throughout all these years to regulate different forms of gaming and lottery, and we feel fortunate to have been part of it while sharing our global expertise and putting the local focus needed in providing support customized to the Brazil culture and particularities of this unique market. We are looking forward to being part of this very exciting time in Brazil and now finally also as an official accredited laboratory for this great country.”

GLI has been working with regulators, lotteries, and industry stakeholders across the Latin American and Caribbean region for more than 26 years in their efforts towards regulation, sustainable growth, and eradicating illegal gaming. In Brazil, GLI has been side by side with government entities and all industry stakeholders for nearly 20 years, participating in public hearings in the Senate, Chamber of Deputies, and State government level, and in recent years, adding strategic local representation to strengthen their local support.

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This milestone is the latest for GLI in Latin America. Last month, GLI became the first lab to achieve accreditation to test online gaming, wagering, and retail sports betting in Peru. Last year in Brazil, GLI was the first lab authorized to test and certify for the Lottery of Parana LOTTOPAR, and GLI will become accredited in all states where laboratory accreditation will be required in Brazil.

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