Australia

BUSINESSES URGED TO REMAIN COVID COMPLIANT AND KEEP NSW SAFE

Published

3 years ago

May 27, 2021

Reading Time: 2 minutes

The NSW hospitality industry is being put on notice with numerous serious breaches of COVID compliance being detected by Liquor & Gaming NSW inspectors.

Liquor & Gaming Director of Compliance Dimitri Argeres said the developing situation in Victoria is a timely reminder for businesses to remain vigilant as inspectors are still out checking COVID compliance, and that there are no excuses for not requiring patrons to sign-in with the Service NSW QR Code.

“The most recent breaches were detected last week during a COVID compliance blitz on the Central Coast with two venues, Munchas Café at Shelly Beach and BFF Café in Woy Woy, found to be not enforcing patron sign-in using the Service NSW QR code. The BFF Café was also found to have an out-of-date COVID Safety Plan and their physical sign-in register had not been digitised,” Mr Argeres said.

“The courts have also fined three Sydney hospitality businesses a total of $5,400 this month for breaches, sending a strong message to the industry about the importance of COVID compliance.

“This is in addition to restaurants Sushi Hon and Pho Tonkin being fined $5,000 each for COVID non-compliance this month, after a Sydney blitz targeting COVID safety and venues involved in the NSW Government’s Dine & Discover program.

“At this stage of the pandemic, there is simply no excuse for not complying with the check-in requirements. Businesses must be vigilant with their QR code check-in, as this data will be vital in contact tracing if NSW experiences an outbreak like Victoria. Significant penalties, including closure of a venue, apply for non-compliance.

“The majority of clusters in NSW have centred around hospitality venues because of the ease with which the COVID virus can spread in enclosed indoor areas, so it is vital restaurants continue to stay COVID safe.

“There have been some changes and businesses must remain up-to-date. But what has not changed is having robust, digital check in processes that allows for effective contact tracing in the event a positive case has visited the venue.

“Contact tracing is essential in maintaining the health of NSW and helps keeps businesses safe and open. Our inspectors will continue to undertake both uniformed and plain clothes inspections, so if you’re breaking the rules you run a high risk of receiving a hefty fine or a closure in the event of repeat offending,” he said.

Recent court cases relating to breaches of the COVID-19 Public Health Orders include:

On 11 September 2020, L&G Inspectors attended the Ship Inn in Sydney to conduct a COVID-19 compliance check. They found the gaming machines were not spaced 1.5m apart, as required by their COVID-19 Safety Plan. The owner was given a 12-month conditional release order and ordered to pay costs of $3,000.
On 4 November 2020, L&G Inspectors attended the Three Brothers Bakery in Liverpool to conduct a COVID-19 compliance check and found they didn’t have a COVID-19 Safety Plan in place. The owner was found guilty and fined $400.
On 17 November 2020, L&G Inspectors attended Fujiyama Japanese Cuisine restaurant in Bankstown to conduct COVID-19 compliance check. They were convicted of not having a COVID Safety Plan, not capturing or digitising all patron records, and not having conditions of entry posted, and fined $2,000.
For more information on NSW COVID Safe Check-in and record keeping requirements visit the Service NSW website.

Australia

Nerida O’Loughlin Reappointed as ACMA Chair

Published

5 days ago

April 29, 2024

Niji Narayan

nerida-o’loughlin-reappointed-as-acma-chair

Reading Time: 2 minutes

The Governor-General, His Excellency General the Honourable David Hurley AC DSC (Rtd), has accepted the Albanese Government’s recommendation that Ms Nerida O’Loughlin PSM be reappointed as Chair of the Australian Communications and Media Authority (ACMA).

Ms O’Loughlin has been reappointed for a three-year term, commencing on 14 October 2024, having first been appointed in 2017 and reappointed in 2022.

The Chair has extensive executive and regulatory experience, and is well respected across the sector. Her reappointment provides continuity as the ACMA works to deliver important outcomes for consumers and industry in the communications and media sectors, and implement reforms being undertaken by Government.

In her current term, Ms O’Loughlin has led the ACMA’s work to strengthen telecommunications consumer safeguards, particularly for vulnerable Australians, overseen the establishment of BetStop – the National Self-Exclusion Register and Australia’s first SMS ID Registry – and taken strong enforcement of anti-scam and illegal gambling rules.

Ms O’Loughlin has also led important work on media diversity, misinformation and disinformation on digital platforms, and supported improved digital connectivity through the allocation of valuable radiocommunications spectrum.

Quotes attributable to Minister for Communications, the Hon Michelle Rowland MP:

“I congratulate Ms Nerida O’Loughlin PSM on her reappointment as Chair of the Australian Communications and Media Authority.

“Since her appointment in 2017, Ms O’Loughlin has led the ACMA to deliver important reforms and regulatory activities in the communications and media industries.

“This includes better supporting consumers facing financial hardship pressures in paying their telecommunications bills, mitigating consumer harms in gambling advertising, enforcing anti-scam rules and taking enforcement action against corporations for non-compliance with Australia’s spam unsubscribe rules.

“The Chair’s continuity will provide the Authority ongoing certainty as the Albanese Government continues its important media and digital platforms reform agenda.

“I look forward to continue working with Ms O’Loughlin as the ACMA Chair.”

The post Nerida O’Loughlin Reappointed as ACMA Chair appeared first on European Gaming Industry News.

Australia

Crown Reinstated at Sydney Casino

Published

1 week ago

April 25, 2024

Niji Narayan

Reading Time: 2 minutes

The NSW Independent Casino Commission has found Crown Sydney suitable to retain its casino licence after nearly three years of intensive remediation.

Chief Commissioner, Philip Crawford, said Crown has come a long way and must now demonstrate its long-term commitment to maintaining suitability.

“The NICC is confident the Crown we deemed suitable today has a strong model to keep operating into the future,” Mr Crawford said.

The NICC’s suitability assessment established that Crown Sydney has fundamentally reformed its business and is operating the casino within the objects of the Act, the requirements of the suitability deed, and in compliance with its regulatory obligations.

In addition to proving it can run the casino lawfully, Crown has remediated its business in other meaningful ways such as building a culture of transparency and accountability across its integrated resort.

“Hard work and transformation aside, the NICC has not forgotten the level of misconduct exposed in 2021 when Crown was found unsuitable,” said Mr Crawford.

“Crown Sydney has ongoing work to reach steady state and it must continue to lift standards and maintain its cultural transformation.

“There is and will always be room for improvement, but Crown is a changed business that is looking toward the future.

“Likewise, the NICC is a changed regulator with enhanced powers, a singular focus on casinos, and a mandate to address the risks of harm.

“This decision is a positive outcome for Crown Sydney, its staff, and the community – who can be sure the NICC will use all of its powers to keep the casino in check.”

In addition to the implementation of hundreds of new internal controls, the Bergin-based reforms have been reflected in a new licence and new regulatory agreement between Crown Sydney, the NSW Government and the NICC.

These agreements include updated settings, such as the removal of fetters to the NICC’s powers, as well as previous compensation trigger clauses that are no longer part of the casino legislation.

Mr Crawford said: “Crown cannot disregard the responsibility and privilege that comes with holding a casino licence. Crown Sydney’s ability to provide a destination hospitality and entertainment venue underpinned by the restricted gaming facility is contingent on its steadfast commitment to continuing suitability, accountability and compliance.”

The post Crown Reinstated at Sydney Casino appeared first on European Gaming Industry News.

Australia

Tabcorp Partners with OpenBet’s Sportsbook Technology to Propel Growth and Enhance User Experience

Published

1 week ago

April 24, 2024

Alan Campbell

tabcorp-partners-with-openbet’s-sportsbook-technology-to-propel-growth-and-enhance-user-experience

Reading Time: 2 minutes

OpenBet’s robust betting engine and sophisticated trading system to enhance Australian operator’s user experience and operational efficiencies

OpenBet, a leading content, platform and service provider to the sports betting industry, has been selected to supply its scalable betting engine and advanced trading system to Australian wagering giant Tabcorp as the tier-one operator pursues ambitious growth plans.

OpenBet will integrate a series of online and retail products including its fixed-odds betting platform and trading system for its world-class content portfolio to help amplify the offering for Tabcorp’s flagship brand, TAB.

Underpinned by a dedicated excellence team working with TAB for continuous development and innovation, OpenBet’s pioneering technology and services will provide improved agility, scalability and speed-to-market for new and differentiated products that will redefine the TAB user experience. Tabcorp will also benefit from enhanced operational efficiency and streamlined processes through OpenBet’s proven solutions.

As Australia’s largest gaming and betting operator, Tabcorp has a rich history of providing market-leading products to its customers. With more than 3,000 employees, the company continues to grow and aims to further increase its market share over the coming years.

OpenBet’s expertise in operating within some of the world’s strictest regulated markets was a major factor in Tabcorp’s decision in selecting the company as its latest technology provider. Integrating OpenBet’s globally respected platform and products within Tabcorp’s technology ecosystem comprising of proprietary capabilities across trading, digital experience and data is a perfect fit for market leading innovation, enhanced operational capability and delivering an unparalleled user experience to Tabcorp’s customers.

This deal strengthens OpenBet’s reputation as a trusted provider to the global sports betting industry. It currently processes almost half of all digital sports bets placed in the Australian market and with this deal will significantly increase that and, for the first time, bring our retail sports betting capability to Australia. Coupled with Tabcorp’s clear progress on accelerating its transformation and innovation with a focus on agility, product delivery and customer experience, this has the ingredients for a great partnership.

“Being selected by Tabcorp to augment its user experience is an exciting move for us and further cements our position as a trusted provider of robust, hybrid products that drive growth,” the Chief Commercial Officer for OpenBet, Cathryn Lai, said. “We’re looking forward to working alongside the TAB team and providing it with tailored products and services that will usher in a new era for its sportsbook offering. We have no doubt that the operator’s customer base will benefit from an enhanced experience through our unbeatable technology and trading services.”

“We’re thrilled to be strategically partnering with OpenBet to enable our growth ambitions and beyond,” the Trading General Manager for Tabcorp, David Beirne, said. “The combined strengths of Tabcorp’s category expertise and internal capabilities and OpenBet’s advanced core creates a market leading relationship that will lead to increased customer engagement, market share and sustainable profitability.

“This partnership will propel Tabcorp’s trading capabilities to the top of the market as it will allow Tabcorp to utilise OpenBet’s cutting-edge technology to deliver a first-class digital and retail experience for our customers at pace in exciting and innovative ways.

“This partnership is a significant step forward in modernising and supporting our ambitious plans to deliver the next generation sports betting user journey.”

The post Tabcorp Partners with OpenBet’s Sportsbook Technology to Propel Growth and Enhance User Experience appeared first on European Gaming Industry News.