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Malta

The sky’s the limit at United Remote

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Aggregator United Remote has moved its headquarters to the state-of-the-art 14 East skyscraper, Malta’s second tallest building, and the landmark building seen from capital city Valletta.

These new premises for the aggregator are not the only change, but this is a very visible statement by the aggregator that it means business, and comes as the restructuring of the enterprise nears completion. 14 East skyscraper stands out not least due to the stunning views it showcases, reaching from Sliema and St Julian’s to Manoel Island and Valletta, right on to Mdina, which is in the middle of Malta, several miles from the prestigious office location. Moreover, the iconic building and its views can be enjoyed from anywhere within due to glass partitions, without, crucially, compromising on privacy, thanks to expert acoustic treatments.

United Remote’s aggregation platform provides a broad portfolio of games from respected international partners combined with pioneering real-time backend tools for casino operators. The company has successfully completed a period of intensive restructuring which has resulted in major technology and enterprise investments, with the organisational culture having been significantly reshaped to provide added-value to operators and the company investing in new office surroundings at 14 East for the United Remote team that mirrors management’s ambition to be a leading industry platform.

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A team of over 30 people inhabits three levels within the stunning new 14 East skyscraper, delivering technology and services that are used by the global iGaming industry. Part of the floorspace is occupied by a re-energised United Remote Games, who are innovating around a legacy portfolio and bringing new releases to market with increasing frequency.

In addition to technology investments and enhancements, United Remote has been adapting the agreements the company previously had put in place, de-risking the entire enterprise, and focusing very particularly on customer protection. In addition, United Remote has been building a strong compliance culture as well as raising standards in terms of transparency, the glass fronted 14 East symbolising this transparency on a daily basis for every member of the team.

United Remote has embraced substantial change to streamline new integrations and provide operators more profitable real-time data. This is all part of upping United Remote’s service to the iGaming industry and ensuring that the B2B-channel is given priority with an easy-to-use back-end where operators can quickly set up the tools available on the platform.

Jeremy Fall, CEO of United Remote added: “It’s great to see this global company thriving in this new environment at 14 East to the extent that it has necessitated this move to these excellent new offices. It is also a great endorsement of Malta as an excellent and supportive jurisdiction for a technology company of this caliber. Working in an office like this is inspiring for the whole team and we look forward to significantly growing our business here over the next couple of years.”

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Industry News

Wazdan set to gain more ground at Casino Beats Summit Malta

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Wazdan, the gain-focused developer behind some of the world’s most rewarding casino game experiences is set to make the most of the networking and relationship-building opportunities at Casino Beats Summit 2024 and share its groundbreaking Online gaining™ approach.

Leading a formidable team of Wazdan talent will be Chief Commercial Officer Andrzej Hyla. Joining him in Malta is Promo Tools Specialist Marcin Trafiałek, who has been nominated for the prestigious Product Manager of the Year award at the CasinoBeats Game Developer Awards 2024.

Trafiałek’s nomination recognises his pivotal role in the triumphant success of the Mystery Drop™ promo tool. Additional representatives from Wazdan’s Account Management and Marketing departments will also be on hand, eager to connect and share the latest Wazdan innovations.

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Wazdan’s commitment to excellence is further underscored by its multiple nominations at the CasinoBeats Game Developer Awards 2024. The company’s exciting new titles and features are vying for top honours in various categories, including:

  • Slot to Watch: 25 Coins™
  • Game Mechanic of the Year: Coins™ series
  • Game Feature of the Year: Coins™ series
  • Game Music/Soundtrack: Book of Faith™
  • Game Music/Soundtrack: Los Muertos™ II
  • Game Retro-Style: Mighty Symbols™: Crowns

As a proud sponsor of CasinoBeats Summit 2024, Wazdan reaffirms its dedication to fostering a vibrant iGaming community and actively participating in industry-shaping events. The company looks forward to setting a course for success and collaboration at the summit.

Andrzej Hyla, Chief Commercial Officer at Wazdan said: “Casino Beats Summits are always fantastic events. This year sees us in the enviable position of being shortlisted for six awards which reflects the hard work our team of engineers and inventors have put into the experiences that add value for demanding players.

“We’re looking forward to meeting friends old and new at the event and sharing how we gain ground and ground gain.”

The post Wazdan set to gain more ground at Casino Beats Summit Malta appeared first on European Gaming Industry News.

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Compliance Updates

MGA: Update to the Incident Reporting Requirements

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The Malta Gaming Authority would like to inform its licensees of updates made to the Incident Report mechanism available through the Licensee Portal The information hereunder outlines relevant guidance and procedures for the submission of an Incident Report through the updated reporting instrument entitled the ‘Technical – Information Security Incident’.

As mandated by Articles 37(2)(c) and (d) of the Gaming Authorisations and Compliance Directive (Directive 3 of 2018), “Licensees shall notify the Authority forthwith, and in any case no later than three (3) working days after, the following:

(c) Any breach of the licensee’s information security that adversely affects the confidentiality of information relating to players;

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(d) Any breach of the licensee’s information security that precludes players from accessing their accounts for a period exceeding twelve (12) hours.”

In this regard, Licensees are obliged to submit an Incident Report in order to notify the Authority of the circumstances relating to an information security breach that meet the above specified criteria. Additionally, Licensees are advised to remain mindful of any further obligations emanating from the General Data Protection Regulation (EU/2016/679) and any relevant legislation.

The Technical – Information Security Incident option will be accessible through the “New/Change” dropdown menu via the Portal. Upon selection, users will be directed to the applicable sections of the ‘Technical – Information Security Incident’ where all compulsory fields and any relevant documentation must be submitted to the Authority.

Upon submission, the Incident Report shall undergo review by the Authority. Any missing information that may be identified by the Authority, shall be requested accordingly from the Licensee. It is imperative that any pending clarifications are addressed in a timely manner.

If no further clarifications are deemed necessary by the Authority, the Incident Report will be closed off accordingly, and any relevant documentation will be securely filed for record-keeping purposes.

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Any Incident Reports left in ‘Draft’ form (i.e. opened but not effectively submitted) for a period of ninety (90) days shall be automatically discarded.

The post MGA: Update to the Incident Reporting Requirements appeared first on European Gaming Industry News.

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Compliance Updates

MGA: Updated Non-Profit Tombola and Lottery Application Requirements

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The Malta Gaming Authority has published updated documents outlining the application process and requirements. This includes the revised list of documents required as enclosures with the application for the Non-Profit Tombola, as well as for the Non-Profit Lotteries, which can also be found in the “documents” section on the permits application page.

The revised documents include more detail on the application process, what the Non-Profit Lottery Terms should consist of, as well as a detailed list of enclosure documents.

Although applicants are urged to refer to the revised requirements at the earliest, these requirements will come into force from 1 May 2024. Hence, any applications submitted following this date will need to abide by the revised requirements. Any applications submitted after 1 May 2024, which are not submitted in full and do not include the proof of payment or the signed declaration, will be set to a one-time “Incomplete” mode for sixty (60) days. If the application is not resubmitted in full, whereby any missing sections and/or documents are filled in and/or uploaded successfully within this period, the application will be rejected and will be closed off. Applications submitted or re-submitted less than seven (7) days prior to the commencement of the tombola session/s will incur the additional twenty-five Euro (€25) non-refundable late application fee.

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The Non-Profit Tombola and the Non-Profit Lottery Permits will only be issued upon successful review of the application. Sale of lottery tickets or Tombola sessions cannot be held without the relevant Permit.

The post MGA: Updated Non-Profit Tombola and Lottery Application Requirements appeared first on European Gaming Industry News.

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