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Quick Custom Intelligence: The Market Leader in Gaming Analytics Continues Expansion in Australia with Five New Sites

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Quick Custom Intelligence (QCI), a leading global provider of gaming analytics software, announced its continued expansion in the Australian market with the addition of five new sites. Celebrating three successful years in Australia, QCI demonstrates its commitment to innovation and its ability to cater to the global demand for advanced gaming analytics solutions. This expansion is made possible through a strategic partnership with Gaming Dynamics, the premier Australian distributor of cutting-edge gaming technology.

“The collaboration between QCI and Gaming Dynamics aims to further revolutionize the gaming industry in Australia by offering state-of-the-art gaming analytics tools and insights to casinos and gaming establishments. The software now includes ground-breaking features such as linked jackpot data and customer gaming preferences, empowering businesses to optimize their operations and deliver a more personalized gaming experience to their patrons. The launch of the five new sites in Australia is a clear demonstration of QCI’s commitment to the region and its ability to adapt to the unique needs of various markets. By working closely with local partners like Gaming Dynamics, QCI can deliver tailored solutions that cater to the specific needs of each region, solidifying its position as the market leader in gaming analytics,” Tony Toohey, Director of Gaming Dynamics, said.

“QCI provides services to over a dozen countries and we are proud of our continued growth and the strong global demand for our products. Our constant pursuit of innovation and the ability to adapt to the diverse and dynamic demands of gaming establishments around the world is what sets us apart. As the industry evolves, so do we, ensuring that our clients have access to the most advanced analytics tools and insights available,” Andrew Cardno, CTO and Co-Founder of QCI, said.

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Australia

Crown Approved to Retain its Melbourne Licence

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The Victorian Gambling and Casino Control Commission (VGCCC) has ruled Australian casino giant Crown Resorts can keep its Crown Melbourne casino licence.

The full Commission decided that Crown Melbourne has addressed the failings identified by the 2021 Royal Commission into the Casino Operator and Licence.

Commission Chair Fran Thorn said that the Royal Commission detailed how Crown Melbourne had breached its legal, social and moral obligations, resulting in illegal activities, tax avoidance, money laundering, criminal associations and significant harm to vulnerable community members, ultimately finding Crown Melbourne unsuitable to hold the Melbourne Casino Licence.

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“Despite the enormity of its findings, the Finkelstein Royal Commission recommended Crown be permitted to continue operating under stringent independent oversight conditions for two years, determining it had the will and capacity to transform itself to again become suitable, which would be to Victoria’s benefit,” she said.

The Victorian Government responded decisively to the Royal Commission’s findings, appointing a Special Manager to oversee Crown Melbourne’s operations and remediation. It also established the VGCCC as a new regulator focussed solely on the gambling industry and created a specific set of enhanced powers with respect to the Melbourne casino.

The Commission was given the responsibility of deciding whether it was clearly satisfied that Crown Melbourne had returned to suitability and whether the Melbourne Casino Licence remained in the public interest. In making its independent determination, the Commission carefully considered the reports of the Royal Commission and other relevant inquiries, the reports of the Special Manager. Those reports considered the steps Crown Melbourne had taken to address the matters identified by the Royal Commission and the measures to ensure they would not be repeated.

Commissioner Thorn said the Special Manager’s final report concluded that Crown Melbourne has remediated the failings exposed in the Royal Commission and established the critical foundations needed to achieve sustainable overall transformation in coming years.

“There was no evidence of maladministration or illegal or improper conduct indicative of the serious and systemic failures previously identified by the Royal Commission, and these failings had been addressed,” she said.

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Commissioner Thorn said that Crown Melbourne had demonstrated to the satisfaction of both the Commission and the Special Manager that it had introduced extensive reforms to prevent or reduce gambling harm, financial crime and money laundering. It has also addressed systemic risk management failures and strengthened its integrity framework.

“During our investigations, we observed a different Crown Melbourne emerging with a clear understanding of the privilege and obligations of holding the Melbourne Casino Licence,” she said.

The Commission’s decision was also supported by Crown Melbourne’s comprehensive transformation plan, required by the Special Manager, against which it will continue to be held accountable going forward.

“That transformation plan will be at the heart of our oversight, along with Crown’s legal and social obligations, and provides the next level standard for Crown Melbourne. The Commission will require Crown Melbourne to deliver further transformation through a statutory direction that will be issued shortly,” she said.

Along with the VGCCC’s strengthened oversight regime and enforcement powers, the VGCCC has established a new, specialist Casino Division providing confidence that Crown Melbourne will be held stringently accountable in the future, including for its ongoing transformation.

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Commissioner Thorn said: “In return for the privilege of an exclusive licence, Victorians have a right to expect that Crown Melbourne will never again prioritise profit ahead of the safety and wellbeing of its patrons and staff or over compliance with its legal and social obligations.

“Crown Melbourne must continue to seek to rebuild and earn public trust by demonstrating the good character, honesty and integrity that are necessary to remain a suitable casino operator. We put Crown on notice that this Commission will not hesitate to act if the privilege of holding the casino licence is again abused.”

The post Crown Approved to Retain its Melbourne Licence appeared first on European Gaming Industry News.

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Australia

BetMakers CFO Anthony Pullin Resigns

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BetMakers Technology Group has announced the resignation of its Chief Financial Officer (CFO) Anthony Pullin.

Pullin had been with BetMakers for over five years and has played a key part in helping with the business’ growth and development, according to the company.

The outgoing CFO’s last day will be on Wednesday 27 March 2024, with the process said to be already underway to employ a replacement for Pullin, with BetMakers set to provide a market update on the matter shortly.

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In the meantime, BetMakers Group Financial Controller, Warrick Van Der Merwe, will act as the interim CFO. Van Der Merwe has been with the company for around three years and previously led the Australian and Group financial reporting teams, reporting directly to Pullin.

Jake Henson, CEO of BetMakers, said: “We thank Anthony for his significant contribution to BetMakers. Over the past 5 years Anthony has been a valued senior team member, adding financial rigour to our business.

“He leaves BetMakers in a strong position, with the foundations now in place for the Company to achieve profitability. We wish Anthony all the very best for his future endeavors where I have no doubt he will be an extremely highly valued team member.”

The post BetMakers CFO Anthony Pullin Resigns appeared first on European Gaming Industry News.

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Rabbitohs and Bulldogs Pledge Three More Years to Tackle Sports Betting Advertising

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Fans of the South Sydney Rabbitohs, Canterbury-Bankstown Bulldogs and the NRL will enjoy more games with less sports betting advertising thanks to extended partnerships with the New South Wales government’s Reclaim the Game initiative that will see commitments from both clubs continue for another three years.

Both extensions come after two successful years partnering with Reclaim the Game, with meaningful contributions made to changing attitudes towards sports betting across their respective communities.

The 2023 Reclaim the Game survey shows that Rabbitohs and Bulldogs supporters are now much more aware of where to seek support for issues with gambling.

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Since forming the partnerships, members and fans have shown a marked increase in awareness of GambleAware services, with around one in three Rabbitohs and Bulldogs supporters now aware of the dedicated website and helpline.

To continue their stance against betting advertising, both clubs agree to not display betting ads at their home games, to promote Reclaim the Game through their communication channels and continue to educate players, staff and fans about gambling risks.

The Rabbitohs and Bulldogs go head-to-head this Friday, March 29, at Accor Stadium Homebush.

Since launching in 2020, the New South Wales government’s Reclaim the Game program has been a huge success, now boasting eleven partners across five codes including AFL, A-League, cricket, NBL and NRL. Through the support, the initiative has reached millions through more than 260 games, both on television and in stadiums. For more information visit: www. Gambleaware. nsw. gov. au/resources-and-education/awareness-campaigns/reclaim-the-game. If you or someone you care about needs support or advice, please call GambleAware on 1800 858 858 for free and confidential help and support 24/7.

“NRL games draw huge crowds and receive extensive media coverage,” the Director of the Office of Responsible Gambling, Alison Parkinson, said. “The NRL is highly intertwined with betting advertising and sponsorships, increasing the risk of gambling harm among fans. The Rabbitohs and Bulldogs have been pioneers against the saturation of betting ads in the NRL, helping to make their game days a family-friendly experience.

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“Family traditions often shape support for a club and attitudes towards gambling can also be passed down through generations. We are pleased to see the Rabbitohs’ and the Bulldogs’ commitment to addressing this issue, highlighting the potential harms that gambling can cause individuals, families and society.”

“We are thrilled to extend our partnership with Reclaim the Game,” the Chief Executive Officer for the South Sydney Rabbitohs, Blake Solly, said. “Its commitment to being part of a positive social movement aligns with the values of our club and we are excited to continue working together to challenge the notion that gambling is a normal part of sport.”

“In 2022, we joined forces with Reclaim the Game to say no to sports betting advertising,” the Chief Executive Officer for the Canterbury-Bankstown Bulldogs, Aaron Warburton, said. “It was a first of its kind partnership for our club and one we are extremely proud of, challenging the notion that betting is a normal part of the game.

“Rugby league is one of the most entertaining sporting experiences on offer and we firmly believe that our members and fans should be able to watch and enjoy this great game without constant advertising from sports betting companies. The contests, rivalries, skills and personalities within our game are what make it so attractive to millions of viewers and we couldn’t put it better than to say, don’t let a bet take you away from the game.”

The post Rabbitohs and Bulldogs Pledge Three More Years to Tackle Sports Betting Advertising appeared first on European Gaming Industry News.

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