Swedish Gambling Regulator Finds Many Licensee Websites Still Lacks RG Information

Swedish gambling regulator Spelinspektionen has found that many licensee websites still lacks RG information.

The regulator said some improvements had taken place since the last survey, which took place in 2019 and whose results were published in April 2020, but further work was still required from operators to prevent regulatory intervention.

It pointed out that it is the licensees’ responsibility to ensure they keep up to date with the relevant regulatory requirements, and that the shortcomings noted in the survey may lead to intervention from the regulator.

Most of the sites reviewed showed responsible gambling logos in both logged-out and logged-in mode, and had a sufficient reference to an independent gambling helpline, unlike in previous reports, the regulator said.

It emphasised that such features are of great importance for consumer protection and that all websites licensed for online gaming must meet these requirements.

However, it said that many of the websites lacked sufficient information about the licensee, for example, several did not have a telephone number and email address listed. Many of the websites also lacked information on licence durations, and failed to state that Spelinspektionen is both a licensing and supervisory authority.