Compliance Updates
NCPG Issues Guidelines for Payment Providers
The National Council on Problem Gambling has issued new guidelines for the payment providers. The new guidelines will help guide the industry’s thinking about solutions to negative consequences associated with gambling.
“Payment limits can be an important responsible gambling tool, offering a consumer-centric approach that emphasizes player control, information, and shared responsibility. Our guidelines are based on an informed consumer choice model and can help payment processors play an important role in reducing gambling addiction,” Keith Whyte, executive director of the National Council on Problem Gambling, said.
Unlike the United Kingdom, where credit card use for gambling is now prohibited due to public backlash, some states in the US where gambling is legal to allow credit cards for gambling. To sustain this business model, the industry must pay attention to potentially negative outcomes and work to prevent them. Gambling operators, vendors, payment processors, financial institutions, regulators and people who gamble all have important roles to play in minimizing potential harm from gambling activities.
NCPG calls on all stakeholders to: encourage people who gamble to set their own limits of time and money; use personalized responsible gambling messages; allow players to self-exclude from gambling platforms and venues; allow players to synchronize their exclusions with venue and state exclusion lists; research signs of problematic play; utilize the payments data they collect to monitor performance; and develop models to help predict and prevent excessive usage.
Additional recommendations can be seen in the full guidelines. They include specific items on the following topics: limits; Know Your Customer (KYC); access by players to information about and in their own accounts and transaction history; self-exclusion; and research.
Many of these recommendations were first set out in NCPG’s Internet Responsible Gambling Standards, but these payment guidelines are intended to apply broadly to all forms of gambling and guide stakeholders across the industry.
Evoplay, the award-winning game development studio, has expanded its reach after securing a supplier licence from the Alcohol and Gaming Commission of Ontario (AGCO), marking its official entry into the Canadian market.
The licence allows Evoplay to offer its gaming portfolio to Ontario’s licensed operators, bringing its innovative titles to one of North America’s most dynamic regulated markets.
As a province with a strong player base and well-established iGaming framework, Ontario represents a key opportunity for Evoplay’s continued global expansion.
With a diverse portfolio of slots, table games, crash, and instant games, Evoplay is known for delivering engaging content that resonates with modern audiences.
This move reinforces the company’s commitment to entering new regulated markets and working closely with local partners to provide high-quality gaming experiences.
With further growth plans on the horizon, Evoplay continues to strengthen its global footprint, bringing its signature gaming experiences to new audiences worldwide.
Ihor Zarechnyi, CCO at Evoplay, said: “Receiving an Ontario licence is a significant milestone for us as we expand into North America.
“Ontario’s iGaming market has grown significantly, and we’re excited to bring our content to local players while building strong partnerships with operators in the region.”
The post Evoplay enters the Canadian market with Ontario licence approval appeared first on Gaming and Gambling Industry in the Americas.
The Australian Communications and Media Authority (ACMA) has requested the Australian internet service providers (ISPs) to block more illegal online gambling sites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.
The latest sites blocked include Crown slots and Billy billion.
Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 1178 illegal gambling and affiliate websites have been blocked.
Around 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal online gambling rules in 2017.
The post ACMA Blocks More Illegal Online Gambling Websites appeared first on European Gaming Industry News.
The Regulating the Game 2025 Sydney conference has officially concluded. Over the three days, global regulators, industry leaders, policymakers, researchers and compliance professionals gathered at the Sofitel Sydney Darling Harbour.
With an unparalleled lineup of expert speakers, masterclasses, and panel discussions, the event reinforced its position as the must-attend conference for gambling regulation and compliance professionals.
From Michael Phelan APM’s keynote on the battle against organised crime to Bo Bernhard’s exploration of the “Fun Economy”, attendees were challenged to rethink conventional approaches and explore innovative solutions.
Crown Resorts CEO David Tsai led a compelling discussion on Crown’s pioneering PlaySafe solution, positioning the company as a global leader in safer gambling innovation. His insights reinforced the need for proactive, technology-driven approaches to responsible gambling and regulatory excellence.
Other high-impact sessions featured:
• Titus O’Reily on the rise, fall, and resurgence of sports gambling in Australia.
• Dr Ron Ben-David (VGCCC) offering an unfiltered perspective on the evolving landscape, responsibilities and challenges facing regulators today.
• Professor Alison Taylor on building an ethical corporate culture.
• Brendan Thomas, CEO, AUSTRAC, on AML and financial crime risks, regulatory expectations and the work still to be done.
• Barni Evans (CEO, Sportsbet) with a walk through wagering history, acknowledging missteps and discussing the industry’s future direction.
As technology continues to reshape the gambling sector, discussions on RegTech, AI, cashless gaming and cybersecurity dominated the agenda. Experts including Ian Hughes, Jamieson O’Reilly, Tracy Schrans, Jay Robinson, Donata Szabo and Elizabeth Lusk explored the risks and opportunities presented by emerging technologies, outlining how regulatory frameworks must evolve to maintain integrity while embracing innovation.
The Artificial Intelligence Panel, led by Christopher Logan from Amazon Web Services, examined AI’s role in the future of betting, compliance, and risk mitigation, sparking valuable discourse on security, privacy and regulatory oversight.
One of the most anticipated segments of RTG 2025, Pitch! provided a platform for innovators to showcase game-changing research, technology and compliance solutions. The event, hosted by Rob Lopez from Norths Collective, culminated in a thrilling Pitch! Challenge, where Focal Research Consultants’ Focal Go solution emerged as the winning innovation, underscoring the power of data-driven approaches in enhancing responsible gambling outcomes.
RTG 2025 Sydney wasn’t just about insights—it was about connections. With networking events at iconic Sydney venues, including Dean & Nancy on 22 and Alpha, delegates forged new partnerships that will drive future collaborations and strengthen regulatory and industry ties.
The post Regulating the Game 2025 Sydney Conference Concluded appeared first on European Gaming Industry News.
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