Industry News
The clock is ticking for land-based lottery operators
As consumer behaviour changes due to the Covid-19 pandemic, time is running out for land-based lottery operators who are yet to adapt.
The landscape of the lottery industry is set to undergo a permanent shift as more and more operators look to move online before consumer behaviours are forced to adapt to new circumstances.
Lockdown has spelled disaster for all non-essential retail businesses, leaving land-based operators without a vendor to sell their tickets. This has hit developing nations particularly hard. In Costa Rica, Lottery draws were suspended on 24 March, with estimated losses around the $8.5million to date. For now, the government has announced it will financially support around 2,000 vendors, with up to $342,000 per month available for each entity. However, this scheme will only run until June.
By then, vendors will have been closed for 68 days, and may still have to close for much longer. Many expect the lockdown to last at least six months, which could see land-based lottery operators closed for well over 150 days. But consumer behaviours, if forced to change, will adapt to new habits in 60 to 90 days. While retail vendors are closed, online third party operators remain open for business, and are already beginning to win the loyalty of land-based players that have been forced to move online.
Ade Repcenko, CEO of lottery solutions provider Spinola Gaming, confirmed there is no way for pen and paper lottery to compete under the current circumstances. He believes solely land-based operators should move their brand online as soon as possible, or risk losing customers forever.
“Our industry is undergoing a change that has been long overdue. The transition to online was bound to happen eventually in order to sustain business long-term, but it is now happening by force,” stated Repcenko. “It takes 60 to 90 days to change a habit, and after that there is no going back. This process is going to take longer than 60 to 90 days, so customers’ habits are most certainly going to change, especially when they realise that it’s a better way of doing things regardless of the current pandemic. Online will become the new normal for the majority of lottery players.”
Online businesses have indeed benefitted from the global pandemic so far, both in lottery and across most other industries. Any operator that was online before the widespread lockdowns began will have seen an upturn, with many who lost out now scrambling to put their brand online. As a market leader in lottery solutions, Spinola Gaming has seen this happen first-hand. Repcenko expects the shift to continue as there remains to be no end in sight to the current situation, urging operators who have not yet made the decision to do so before it’s too late.
“Retail and land-based lottery operators need to embrace the shift to online and be a part of this global digital movement in order to continue to thrive in the lottery sector for years to come,” he said. “We can help land-based companies intercept the player’s online journey. Our solutions allow operators to move online in a matter of days to reach existing and new players in the comfort of their homes.”
Repcenko added that Spinola Gaming’s integrated solution addresses both the short-term problem caused by Covid-19, and the long-term problem of combining online with retail once vendors reopen.
“Our holistic solution caters for both retail and online operations from one interface,” he concluded. “It gets operators online quickly in the short-term, and in the long-term, after the global pandemic finally comes to an end, it allows them to easily manage a retail and online lottery solution from one solution.”
Spinola Gaming is a leading global Lottery software provider offering complete end-to-end Lottery solutions for government and state-run lotteries, land based and online gaming operators, and online B2B platform providers. The company builds powerful custom-made solutions across all markets, at any scale.
Spinola Gaming products include global lotteries, custom and bespoke lotteries, bundle and syndicate lotteries, scratch cards, instant games and instant lotteries. The company also offers jackpot coverage and insurance for a fully managed, risk-free solution.
With the most competitive pricing model on the market, Spinola Gaming guarantee the highest jackpots at the lowest cost per entry, giving operators the highest margins and revenue streams.
Industry News
Evoke Announces the Establishment of a New Technology Committee

Evoke, one of the world’s leading betting and gaming companies with internationally renowned brands including William Hill, 888 and Mr Green, announced the establishment of a new Technology Committee of the Board effective immediately.
The Committee will be chaired by Independent Non-Executive Director Susan Standiford. Non-executive Directors Limor Ganot and Ori Shaked will also be members of the Committee.
The Committee will provide Board-level oversight of evoke’s major technology investments and initiatives, ensuring alignment with business strategy, risk management and operational effectiveness.
Jon Mendelsohn, Chairman of evoke, said: “In a world where technology is evolving at break-neck speed and in an industry where technology leadership is a core driver of sustainable success, our Technology Committee will play an important role in strengthening the Board’s governance and long-term strategy development. The Committee will focus on providing transparency and insight across our product, technology, data and operational initiatives as well as informing the Board and executive leadership on technology trends with the potential to shape the Group’s long-term competitive advantages.”
The post Evoke Announces the Establishment of a New Technology Committee appeared first on European Gaming Industry News.
Gambling in the USA
Gaming Americas Weekly Roundup – May 19-25

Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.
Latest News
Seminole Hard Rock Hotel & Casino Tampa has been named the luckiest casino in the US according to a recent study conducted by Casinos.com. The resort claimed the top spot based on an in-depth analysis of Tripadvisor reviews, measuring the frequency of luck-related keyword mentions. With a 25.49% luck rate, Seminole Hard Rock Tampa topped the list thanks to glowing guest feedback, including frequent mentions of jackpots, hand pays and bonus wins. 50 reviews mentioned the word “jackpot,” and 19 even referenced a “hand pay.” Casinos.com tracked keywords such as lucky, luck, won, winning, success, jackpot, hand pay, winner, bonus, profit to determine which U.S. casinos inspired the most winning moments among visitors.
The Missouri Gaming Commission has announced that it has officially begun accepting applications for sports betting license. The Commission made the announcement following the unanimous approval of a resolution drafted Tuesday that approved the licensing process. The resolution passed after Gov. Mike Kehoe’s office reviewed it. The licensing period opens roughly six months after Missouri voters narrowly approved a constitutional amendment legalising sports betting. The measure passed by less than half a percentage point, with a margin of less than 7500 votes.
Underdog Fantasy has relaunched its draft-style daily fantasy sports (DFS) games in New York, nearly two months after it withdrew all of its DFS competitions from the Empire State. The decision to withdraw all DFS contests from New York in March came after a ruling from the New York State Gaming Commission in which the commission determined Underdog was not in line with the state’s current DFS law. An Underdog Fantasy spokesperson confirmed the company is still working under a temporary license. The New York State Gaming Commission agreed to allow the company to offer its draft DFS games with the temporary license. Most DFS companies in New York operate with a temporary license.
New Partnerships
Pollard Banknote Limited has congratulated the West Virginia Lottery on the successful launch of Royal Court Riches, its first eInstant game from the Pollard Digital Games Studio. Royal Court Riches has already demonstrated strong performance in multiple markets—in its first international launch, it achieved that jurisdiction’s highest tickets sold, total sales and gross gaming revenue within its first 30 days of release. Royal Court Riches is the first in a series of games from the Pollard Digital Games Studio slated to launch in West Virginia this year.
SYNOT Games has announced a new partnership with Caliente, one of Mexico’s top gaming platforms. This collaboration marks an exciting expansion for SYNOT Games, as it brings its acclaimed portfolio of gaming content to the Mexican market. It enhances Caliente’s offerings with an extensive array of high-quality slot games such as Respin Joker, Book of Secrets, Realm of Lions and Forest Maiden, designed to captivate players and boost engagement. Caliente with its strong presence in Latin America, is the perfect partner for SYNOT Games’ expansion into the region. The partnership aims to deliver an exceptional gaming experience, combining SYNOT’s visually rich, innovative games with Caliente’s extensive reach and reputation.
The post Gaming Americas Weekly Roundup – May 19-25 appeared first on European Gaming Industry News.
Industry Awards
Betsson Group Nominated in 14 Categories at the Women in Gaming Diversity Awards 2025

Betsson Group has been nominated in 14 categories at the Women in Gaming Diversity & Employee Wellbeing Awards 2025, hosted by Clever Duck Media. These include five company-wide nominations and nine individual nominations for eight of its employees.
These annual awards celebrate excellence in equality, diversity, inclusion and employee wellbeing across the global gaming industry. Since its launch in 2010, the event has solidified its position as one of the global gaming industry’s most respected diversity accolades.
The categories in which Betsson Group and its employees have been shortlisted include:
Company Category Nominations:
Best Diverse Place to Work
Community Engagement
Company of the Year (Operator)
Diversity & Inclusion
Great Place to Work Award
Individual Category Nominations:
Affiliate Leader – Shakyra Jonsson
Employee of the Year (Operator) – Lisa Mifsud
Excellence in Customer Service – Gabriella Larsson
HR Champion (Operator) – Tamara Klibadze
Innovator – Lena Nordin
Inspiration of the Year (Operator) – Lena Nordin
Positive Role Model of the Year (Operator) – Lara Lombardi
Star of the Future (Operator) – Jessica Carrillo Miranda
Young Leader of the Year (Operator) – Chellyanne Cassar
These nominations reflect the company’s ongoing dedication to creating a workplace where employees feel valued, respected and empowered to succeed. At Betsson Group, diversity, equity and inclusion are more than buzzwords; they are embedded in the company’s culture, values and daily actions. In previous years, Betsson has been recognised at the WiG Diversity Awards for Best Diverse Place to Work (2022 and 2024), Company of the Year (2019 and 2022) and for Diversity & Inclusion (2021). For the individual categories, Betsson employees have previously won Excellence in Customer Service, Star of the Future and Young Leader of the Year.
The post Betsson Group Nominated in 14 Categories at the Women in Gaming Diversity Awards 2025 appeared first on European Gaming Industry News.
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