Industry News
Live casino pioneers take on streaming giants YouTube and Netflix
It’s fair to suggest that most ‘sane’ executives within the iGaming world set realistic and attainable goals for the coming year… For example, make X amount of money by this quarter, break into a new and emerging market or release several new games in time for the next big conference.
All straight forward goals, right? If you were to sit in on the AGM of any major online casino or iGaming software provider you’d hear the same goals repeated again and again, however, head over to Evolution Gaming’s Stockholm headquarters and you might hear something a little bit different.
Those amongst the upper-echelons of the corporate structure at Evolution Gaming are not prescribed to this realist mindset. They’re thinking on a much larger scale than many could have ever imagined. If we’re being honest, they might even be a little bit mad for it, but we love it!
Evolution Gaming Chief Exec makes bold statement on competition
In an interview with Gambing Insider last month Chief Executive of Evolution Gaming, Martin Carlesund told a reporter the following regarding his company’s overall ethos and mindset: “We are crazy, paranoid; we really want to be better every day. We want to be the best company in the world. How are we going to get there? If you lose that, you should quit.”
He then went on to explain that he feels the flourishing live casino game show genre has the right idea in attracting completely new players, and that entertainment today is driven by people looking at popular streaming and social sites and apps such as YouTube, TikTok and Twitter.
Carlesund echoed his Chief Product Officer Todd Haushalter words from a year earlier, when he boldly stated that these mainstream streaming providers are Evolution Gaming’s main competition now, not just other iGaming companies such as Playtech and NetEnt.
The Swedish Chief Exec then added: “We fight against the little time we have, where we actually do something we want to do. You, me and everyone else has a number of things we have to do: those things involve sleeping, eating and taking care of our families.
“You can go to the gym, you can watch a movie on Netflix, or you can just surf on your computer. That is the time we’re fighting for. We’re not only competing with each other; we’re competing to get a piece of that time.”
Are Evolution Gaming ahead of the industry with global trends?
The company as a whole seems to be looking at their growth on a significantly larger scale than others, which is unsurprising considering their numerous successes… Multiple Game of the Year awards, soaring share prices and most importantly, establishing themselves as the leading provider of live casino games in the last decade.
In 2019 research conducted by GlobalWebIndex found that ‘The opportunities for social engagement, at all times of the day and in various locations, have facilitated the evolution of social platforms into entertainment hubs’.
Evolution Gaming has taken this trend and turned it on its head, by releasing a number of interactive immersive game show style games such as Monopoly Live and Blackjack Party that heavily rely on their entertainment value, yet also have a unique social aspect to them.
This social aspect takes inspiration from services and sites such as Facebook Live, YouTube Live and Twitch. It’s this social feature that’s undoubtedly the driving force behind players’ decision to remain within these types of games, even when they’re not actively betting.
The Digital in 2020 report released last month by We Are Social and HootSuite revealed that on average the world’s internet users (4.5 billion people) spend an average of 6 hours and 43 minutes online each day, with mobile devices accounting for more than half of the time we spend online in 2020.
Digging deeper into figures from the report we found that 3 hours 18 minutes a day is spent watching television, 1 hour 10 minutes playing video games and 2 hours 24 minutes engaging with others on social media.
Combine all of these popular media pastimes and what have you got? You’ve got something that looks just like Evolution Gaming’s live casino game shows.
Will Evolution Gaming seriously rival large streaming sites?
It’s fair to make the assumption that due to the reputation and wide-reaching demographics of the aforementioned streaming sites and apps, Evolution Gaming is never going to realistically reach their lofty heights… However, ultimately that’s not what they’re looking for in this grand strategy.
If the live casino powerhouse can just take a portion of the people away from these sites and apps, even if for less than an hour, then they’re going to quickly discover that their strategy has worked to a tee and paid off, because those few minutes are all it takes to sell Evolution’s vision.
Whilst developers are working tirelessly to make their games more engaging, the reality is that seasoned gamblers are used to watching the same five reels and identical table after identical table… So by throwing something completely new into the mix, that still has a strange air of familiarity about it, has given these players a welcome new and engaging experience.
In terms of Evolution drawing in new players, ask yourself, what could be more inviting than taking part in a real-life game show from the comfort of your own home? You’ve got social interaction coupled with unrivalled entertainment and of course the opportunity to win real cash.
It’s no wonder Evolution Gaming is putting all of its eggs into this highly lucrative basket.
At the time of writing this article, during what could be considered the quietest time of day for online gambling, early afternoon midweek, there are over 5,600 players in Evolution Gaming’s live casino game show rooms… 2,000 of those players are playing Lightning Roulette, compare that with the 500 that are playing in their main Live Roulette room… This should tell you everything you need to know with regards to the direction that Evolution Gaming is moving in.
Industry News
Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.
In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.
Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”
The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.
Asia
DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.
The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.
DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.
At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.
“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.
Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.
“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.
The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.
Industry News
Amusnet Introduces “Tournaments” to Elevate Online Gaming Engagement

Amusnet has introduced its latest promotional tool designed to enhance player engagement and boost operators’ performance. Tournaments reinforces Amusnet’s commitment to excellence, ensuring that its global network of partners can thrive in a competitive landscape and enjoy sustained success in the ever-evolving online gaming industry. With an intuitive interface, customisable tournament formats and seamless integration, this powerful tool is set to upgrade the online gaming experience and increase retention.
This versatile promotional tool enables operators to create highly engaging, dynamic tournaments that captivate players and encourage continuous participation. Whether it’s a time-limited challenge, a leaderboard-driven contest or an exclusive high-stakes competition, the tool offers complete flexibility to tailor rules, prizes and winning criteria to any gaming audience.
By implementing Tournaments, operators can enhance retention, increase activity and upscale revenue with its key features:
• Quick & Easy Setup – Create tournaments seamlessly with intuitive tools.
• Customisable Rewards – Offer cash, free spins or exclusive prizes.
• Diverse Win Criteria – Set different conditions for varied gameplay styles.
• Seamless Integration – Effortless integration into the Amusnet system for a smooth experience.
• Increased Retention & Revenue – Drive higher engagement and bets with Recurring tournaments.
Designed to boost engagement, the tool empowers operators of any scale to run dynamic, competitive events, providing endless possibilities for exciting gameplay experiences. Tournaments can be easily accessed through the newly upgraded Client Portal, where operators can request activation via the dedicated Request Form. With a seamless and efficient interface, the portal ensures partners have everything they need to optimise their gaming offerings and drive long-term success.
The post Amusnet Introduces “Tournaments” to Elevate Online Gaming Engagement appeared first on European Gaming Industry News.
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